Rick was great with handling everything, even though the size truck I needed was not available, he worked with me to help keep me in my budget. I recommend using this U-Haul rental site. Rick really knocks it out of the park in customer service, friendliness and answering your questions. Easy process on the front end of the rental. Thanks!!!Amy K.
Customer Reviews for Daytona Auto Motor Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JAMES G.
Customer did not leave a comment.PETER R.
Amazing staff ! They were so help full. always rent at that location!Jacinto L.
Customer did not leave a comment.Cynthia H.
Customer did not leave a comment.Nancy M.
Customer did not leave a comment.DELCIRAPRUDENCIA M.
very good serviceWILLIAM A.
Great place use it oftenPatrick M.
We dropped off after hours and put the key in the drop box...did not see anyoneROBERT D.
they are wonderful peopleWanda E.
Customer did not leave a comment.David S.
Customer did not leave a comment.Steven D.
Customer did not leave a comment.BRAD R.
Great customer service. Friendly staff. Thank you.Jeffrey S.
What an excellent service.Wonderful.Thank you.Ursula F.
Customer did not leave a comment.J'MANA J.
Customer did not leave a comment.MICHAEL D.
Customer did not leave a comment.Marylin O.
Overall I had a very good experience with my drop off location. The gentleman that checked me in, came outside to meet me before I was even out of my vehicle. He was kind and very polite. Checked the equipment and asked about my trip and the satisfaction of the equipment. Overall my drop off experience was excellent. Thank you for taking the time to be truly considered of my time and experience.linda D.
Customer did not leave a comment.Jody R.
The truck was old and had no Cruz control for a 2000 mile trip. Wiper blade were horrible, had to pull over if it rained. Cargo light was a joke.timothy T.
The store was late opening, the service engine light was on and the truck did not run that well for it being so new.Robert R.
Customer did not leave a comment.ROBERT B.
Customer did not leave a comment.TERESA S.
Nothing wrong with the location. The on-line truck return procedure was not at all user friendly however, Jeremy, at the 800 number was extremely helpful and that ended the entire rental process on a high note. Good truck. Good price. Thank youMichael A.
Customer did not leave a comment.james K.
Very unclean truck windshield was covered in snot from someone sneezing. Very unsanitary with Covid-19 going around. Truck AC was only working while truck was going down the road. Man was very rude.Jamie G.
Customer did not leave a comment.ricky H.
Customer did not leave a comment.Jolene C.
Nothing I can think of. My experience was a good one. My rental truck was clean and well maintained. I experienced no issues on my rental. Rick was very knowledgeable in the U-Haul rental business. I would recommend his location to anyone.Edward W.
Customer did not leave a comment.Theresa K.
Customer did not leave a comment.Arnold Q.
Customer did not leave a comment.Francisco D.
The guy made it very convenient to drop off and even helped with the trailer, he needs a raise ??patricia H.
Drop off was on a Sunday. Called the number a few day's beforehand and the gentleman was very polite and told me exactly where his location was and instructions for drop off. So easy. Location was easy to get in and out of as well.Sherman C.
Customer did not leave a comment.Earl T.
Customer did not leave a comment.SAMUEL T.
Excellent service!100% customer service!!CLAYTON E.
Customer did not leave a comment.Lisa M.
As expected THE HEADLIGHTS have been tampered with by U-Haul to make it more difficult to drive at night. Every truck I have rented from U-Haul has the same issues ? I get it. I wish I had know this the last time I rented a truck for long haul. The lack of being able to see at night, in construction, in a thunderstorm, all at the same time almost cost us our lives. To top it all off the person who rented the truck to me lied right to my face about the bright lights and such working properly. Don't plan on any night driving unless you are an owl.Timothy V.
Good Job to the dealer!anthony K.
Customer did not leave a comment.John C.
Customer did not leave a comment.JOAN M.
Customer did not leave a comment.Dianna P.
Customer did not leave a comment.Dewayne L.
Customer did not leave a comment.Stephen L.
Have agents verify that equipment is roadworthy. I repaired a wire for the lights at pick-up time. A poor repair at the light. That same light went totally out about an hour before I got to destination. When returning dolly ,told receiver about light. He said Thank U and put dolly in for repairs.Paul F.
Customer did not leave a comment.Christopher E.
Customer did not leave a comment.Richard S.
Thank you for the great service. From talking to Faith at the Del Ray Beach office to the rental and return process, I could not be more pleased with the entire experience. Thank you so much. You helped ,me out at time I truly needed it.Michael H.
Customer did not leave a comment.Kenneth W.
Customer did not leave a comment.darlene S.
Customer did not leave a comment.BRIAN W.
Customer did not leave a comment.sal S.
Customer did not leave a comment.William W.
This location was closed, but when I called Customer service the young lady was very pleasant & helpful.Kathy G.
Customer did not leave a comment.Stephen F.
Customer did not leave a comment.CHARLES E.
Customer did not leave a comment.Holly B.