Drop off process wasn't communicated at time of pick up. The store wasn't open, and there was some confusion.Bruce M.
Moving Truck Rental in Mesa, AZ at Collision Works Mesa
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Mesa, AZ 85205
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Great Job - Online check-in was easy to use and got me on my way after quick. Turn was easy and receipt was in my email before I got home.Kenneth M.
Everything was done quickly and efficiently. Can't think of any improvements needed.raymond W.
Opened at 9AM. Uhaul rep arrived at 9:20, was given keys at 9:45. Truck was parked across parking lot from employees. Had a very tough time getting the 20 footer backed out.john K.
The lady was helpful and nice to eal with.Michael M.
I was pressured into paying for the insurance that I did not want but because I had waited over 45min to get the truck and had people waiting on me to help me move I said fine.....anything to get the truck.Michael C.
There was no one at the facility.. There was no link on my reservation to allow me to check in or pick up my truck. Took over an hour on the one 800 number to finally get in.Scott V.
All perfect!!!!Kelly K.
Very professional.david S.
Everything was excellent. Ron and Julie are the best...James H.
Uhaul website insisted I was not at the right pickup location. Spent an hour and a half in the morning picking up the truck, with people waiting on us to help move. I had ordered 2 dozen blankets, there were none. I was told to pick them up at Apache Sands, 6 miles away. On return, Uhaul website again insisted we were not at the right location. Spent another hour on the phone before we left the truck. No one has contacted us about our horrible experience nor tried to make this right with us. We originally picked another location which advertised trucks available, but were called by Uhaul rep who told us trucks were not available at that site and suggested 1922 N Rosemont as an alternate. Went downhill from there.Why do you advertise trucks available at sites where they are not available?Thomas B.
Friendly service. Highly recommend.Stephen L.
I reserved a truck and trailer together. Then, long after making the reservation I was told I needed to go to two different locations to pick them up; truck (Apache Sands) and trailer( collision works). RidiculousBradley M.
Make sure every thing is check caise i had to replace the left front tireALEX G.
Great service in AZ where we picked up and great service in MI where we dropped off. Timely and courteous staff and very knowledgeable.Laura Y.
It was a amazing experience and love the placeDavid A.
Interior was dirty, grease 0n floor Did not connect (or, obviously, check lights) Left brake/turn signal was intermittent I asked if wardrobe would fit in trailer, was told yes. After assembly, wardrobe could not be stood up without bending upper corners, resulting in hanger bar ripping out during trip (this was from the dealer who took the reservation, not the pick up dealer)Rodney F.
Went above and beyond to accomodate my needs. AppreciatedDean T.
Had to drop off before it was opened , sorry but can't really rate it.Terri K.
Have more trained and qualified people on staff to be able to service your customers. We arrived on time for our pick up unfortunately for us there was only one person with the knowledgeable to process a uhaul contract and she wasn't available for work for two hours.Latusha M.
Collision Works in Mesa -UHAUL Awesome place. Business owners who really cares for people. My new go to place when I need a rental Truck and if I ever need any auto body work. Thank you Collision Works! ***** (5 stars) ~ Eric LEric L.
First I reserved online, apache sands, and has difficulty. After spending over 30min on the phone, once I spoke with a live person, I was told, this location was NOT a 24/7 place. Had to reschedule me at another location. An hour delay in moving.Patrick L.