Clean the windows and mirrors more thoroughlyTHOMAS V.
Customer Reviews for DeLorenzo Tire & Auto Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Carl L.
Stop that locationMOE A.
Customer did not leave a comment.Melique H.
When I went to drop it off, the gate was locked, the business was closed, and the only key drop box was also locked inside the gate. Not only was this not the location I had requested to drop my truck off at, I had to drive there twice to do it and it was out of my way as well. Terrible experience.SCOTT P.
The entire check in process was disorganized. The first step requests that you locate the key box not the truck (even though you are supposed to find the truck first). I had done an online check in ahead of time and had to redo the entire process again on a day where time is of the essence. I was not pleased with extra equipment being in the truck taking up valuable space.Justine T.
Check trailers for damage before loaning them out.Darlene B.
Customer did not leave a comment.Russell F.
Follow up on my complaint and give me a call as you said you wouldmichael S.
Customer did not leave a comment.MOLLY F.
Was not open. No drop box. My drop off location and pick up location moved. Very difficult drop off location and no drop box. Rate quoted by u haul service was not same as chargedHomer T.
Customer did not leave a comment.Anita W.
Patrons were asked to wear masks, but employees did not. It was difficult to communicate with the employee due to the loud and inappropriate move playing in the "waiting area". The movie was I NOW PRONOUNCE YOU CHUCK AND LARRY. The environment seemed unprofessional. Employees were nice.KAREN B.
Customer did not leave a comment.Brian W.
Customer did not leave a comment.Brian P.