Customer Reviews for Econo Boat & RV Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Econo Boat & RV Storage

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Robert P. on

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Dave always does a first class job when I rent from him.

Lylian F. on

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Everything was fine!

Brooke G. on

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They over charged me and are still charging my card and they guy is not fixing this for me and he’s not even at his store and it is 8:30am!!

eLIZABETH H. on

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Overall, great experience, the only thing I’d change was when we picked up the truck it had very little gas..: like an 1/8 of a tank. We only drive 18 miles and had to put gas in out of fear that we would have run out.

dave R. on

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Great place to rent Trucks and Trailers

Christopher W. on

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Great service

Dave R. on

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Great place to do business

robert D. on

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Very helpful and friendly

José R. on

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Customer did not leave a comment.

TIM Q. on

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Andreia T. on

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I’m very disappointed and terrified with the reservation I made yesterday at Uhaul Orlando. First of all the truck wasn’t ready to pick up at the time I booked and it was because the truck was dirty. I had to wait they cleaned it and they couldn’t clean properly the front window. After finally have the truck I was putting my car on the trailer and this one fell out. I made many calls to the Road Assistant (800)468-4285, I called to Uhaul Kirkman rd Orlando and nobody answered. I called the customer service by 4:46pm and they said I should call this # (800)528-0355 for assistance and nobody answered. I had to have my friend to help me to connect the trailer at the truck without any help from uhaul. Now dropping off the truck at Tampa I explain everything what happened and he told me he is NOT going to charge me anything else because the inconvenience I had. Now I’m checking my account and I have been charged because gas?! Unbelievable. I’m sure the phone calls I made were recorded. So I want to be refund for everything, it’s is $209.95 and for $58.00. It’s was the worse and dangerous experience I ever had.

Travis R. on

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Friendly and helpful!

JOSE S C. on

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First of all I requested a 10’ truck, which was not available and I was given a 15’ truck since there was not any 10’ available. A couple of minutes after I left the Oldsmar location I noticed that the mileage on the truck did not match what was on my contract and the engine light was on. I was told that the engine light on just means the truck need service. What kind of response is that? Also I was told that the reason of the discrepancy on the mileage was because I was given the wrong truck. I asked to switch the trucks so I get the one that matches the contract. I was told that it was raining and he did not want to get wet. Meanwhile I got all wet by having to go in and out of the location to correct your error. I am very disappointed.

ronald B. on

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Great customer service

Tom W. on

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BRUCE M. on

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Great customer service,

Debroah C. on

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Ronnie B. on

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Nice people at this location.

Esther A. on

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Sarah V. on

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Darren A. on

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Nothing, everything was great!!

Nicholas W. on

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No issues at drop off

Marguerite M. on

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robert S. on

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Damien M. on

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jason B. on

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Jim F. on

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Adele C. on

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Adele C. on

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DEB R. on

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So nice, friendly and accommodating! Will definitely return! Thank you!!

Dave P. on

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Ken W. on

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Dave was professional and very helpful

Kathleen H. on

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Excellent customer service, cheerful happy owner and easy to work with!

Deborah C. on

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Truck was dirty and had less gas than originally stated. Had to go back and have adjusted.

John G. on

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Truck was really old - over 100K miles - drove terribly and got about 4 miles per gallon

Connie R. on

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Harold N. on

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cab was not swept out and had gravel on floorboard.

Clayton F. on

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Nothing

John C. on

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Checked in after hours.

jerry J. on

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Everything was available and service was great!

Patricia M. on

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Such an easy drop off. The employee was so nice and friendly.

Lawrence P. on

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Marcus B. on

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Dave R. on

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charlie C. on

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Robert M. on

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Great location..when I booked on.line it picked a place 10 miles away, so I cancelled an rebooked with one only 3 miles away. Looked like your system steared me to a company owned place not a franchise dealer..not looking out for the customer..

Ruffers B. on

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Dave was a great help. Easy rental and return, Thank you

donald C. on

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Great service

Allen C. on

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Arrived at 12:15 to find the building locked and a sign indicating they were out to lunch. Waited until 12:30, then called both the number on my contract and the number on the door. Got messages both times saying to leave a message. I did so and did not hear back and waited until 1:30 at which time I finally went online and created a Uhaul account. I was able to drop the trailer off using the online Uhaul site. Finally left an hour and a half after arriving still without hearing from the owner/operator. Must be nice to go to lunch and not serve your customers and still stay in business!

Thomas F. on

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Customer did not leave a comment.

Alfred S. on

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I reserved my rental through the app for an 8am pickup. During the day, I wanted to review my miles driven, but couldn't find the starting miles on the app?

John M. on

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Nancy P. on

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david S. on

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Michael P. on

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Best customer service I have received from a Uhaul location in terms of renting a truck.

Alison H. on

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David K. on

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Dave R. on

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Jeffrey C. on

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AC didn't work well in the truck.

Shannon K. on

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Customer services was great

Jacqui Y. on

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There wasn't anyone there when we dropped the truck off. Which was fine since they had a key box. However, there wasn't anywhere to leave the truck. It was a very small lot.

Louis A. on

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ROBERT L. on

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EXCELLENT SERVICE VERY EFFICIENT Thank You very nuch

Josiah G. on

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No one was at the site and there wasn't any apparent parking, so I had to leave my car parked illegally across the street. The app is terrible and it had me submitting information I had already submitted while standing outside in the sun locked out of the vehicle.

PHYLLIS G. on

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Annie M. on

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Anna M. on

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John M. on

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edward C. on

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Larger area for vehicle return and

Gene W. on

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Debra P. on

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felix M. on

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Dave R. on

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Great service,very friendly and courteous,

Michael D. on

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The parking lot is tight and hard to move big trucks around. Upon return, nobody was around to help (during business hours). Fortunately you have the self pick-up and return, but it is not clearly explained/accessed from the email or mobile site.

Gary D. on

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Great coordination and service.

Paul W. on

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Everything was great. Easy move thanks

Anthony C. on

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Delete my email address please.

hector M. on

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Great service thanks

Kenneth G. on

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Arrived and dropped off truck after hours.

Scott K. on

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Eric D. on

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No clear area to leave truck

Sonya G. on

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Jeremy P. on

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Theodore R. on

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Peter W. on

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Great customer service from Dave

Paula D. on

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Rosanna P. on

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Excelent

Bruce C. on

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Nice guy! Could not of been more helpful.

Brian P. on

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Dave R. on

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margie H. on

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Javier M. on

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Dedicated service to the costumer ,and offer's to you the best is convinius for you needs...

Janet B. on

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Don G. on

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Cathryn C. on

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Better customer service. The guy was kind of rude.

ROBERT D. on

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Everything was great

Richard A. on

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Awesome

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Michael S. on

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Mark F. on

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Nothing, everything went great. This particular franchise where I rented from is run well.