Customer Reviews for Escondido Rentals & Mini Storage
(U-Haul Neighborhood Dealer)

1,952 reviews

120 E Lincoln Av Unit B   Escondido, CA 92025
(Lincoln Rd and Broadway)

(760) 705-9580

Hours

  • Mon–Thur
    7 am–3 pm
  • Fri–Sat
    7 am–5 pm
  • Sunday
    8 am–2 pm

Services at this Location:

Contact Us

(760) 705-9580

120 E Lincoln Av Unit B
Escondido, CA 92025
(Lincoln Rd and Broadway)

Services at this Location:

Hours

  • Mon–Thur
    7 am–3 pm
  • Fri–Sat
    7 am–5 pm
  • Sunday
    8 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Omero G. 
Rating:
5.0

Customer did not leave a comment.

Magda S. 
Rating:
5.0

Great working through uhaul!

edd N. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Randy F. 
Rating:
2.0

Customer did not leave a comment.

Joe A. 
Rating:
1.0

We got there to un hook in the pouring rain and the man just stood there bitching about his day and the truck that got stolen. When it was time to leave I asked if I need to come in and sign he said he would email the receipt. He did not check the equipment in until three days later and it cause me extra fees so now not only did I pay for two trailers when I only rented one now they took late fees

Rebecca H. 
Rating:
5.0

Great location & very friendly

Birdie F. 
Rating:
3.0

I requested Miramar drop off point and that was initially confirmed. THEN I Was forced to drive 40 mins each way to drop off in Escondido! I said it wasn't fair and asked again for Miramar. Local coordinator was unfriendly, no empathy and unwilling to help me. HUGE BUMMER!!!

JEFF S. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
1.0

The whole purpose of using no contact delivery is to make it easier. It was WAY more complicated. This was by far my worst experience with uhaul.

Chandra D. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

Bryan E. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
4.0

It would be nice if you extend your work hours to 5:00 pm, or at least to 4:30pm.

Bim B. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Jon T. 
Rating:
5.0

Anthony was especially helpful!

Kevin M. 
Rating:
5.0

Anthony was especially courteous and helpful!

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Joshua G. 
Rating:
5.0

Customer did not leave a comment.

Mathew B. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

pablo A. 
Rating:
5.0

Nothing. Excellent customer service at location.

Michael S. 
Rating:
5.0

Just keep consistent. You're the best rental group out there!

Julian P. 
Rating:
5.0

Customer did not leave a comment.

Jack C. 
Rating:
5.0

Customer did not leave a comment.

Doris R. 
Rating:
5.0

Customer did not leave a comment.

Holli C. 
Rating:
5.0

Customer did not leave a comment.

Philip S. 
Rating:
5.0

Customer did not leave a comment.

MAFLOR M. 
Rating:
5.0

Customer did not leave a comment.

Dexter B. 
Rating:
5.0

I have already recommended this location to several friends. They are very friendly and cooperative in assisting everybody to make their move as feasible as possible. Very professional staff. No specific recommendation at this moment.

Ali A. 
Rating:
5.0

Fair, honest people

Hallock Derek D. 
Rating:
5.0

Customer did not leave a comment.

Shelli J. 
Rating:
5.0

Lincoln Ave always has the friendliest workers.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

Ryan V. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Great customer service by Jonathan!

Nicholas P. 
Rating:
5.0

I am not sure what to suggest at this time. The team at this location is always so friendly and helpful. Keep up the great work!

Jack C. 
Rating:
5.0

Customer did not leave a comment.

james S. 
Rating:
3.0

Customer did not leave a comment.

MAXIMINO P. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Helped me get hooked up. Knew what he was doing. Very friendly. Treated me as a valued customer

stan N. 
Rating:
5.0

383 stroker in a 72 chevy pickup

Garrett H. 
Rating:
3.0

No comment

Rabia A. 
Rating:
5.0

Nothing it was simple easy and convenient

Steve R. 
Rating:
5.0

Customer did not leave a comment.

Oscar C. 
Rating:
5.0

Wi fi Signal in the location.timing that signal or system broke ... hard time in pick up .

Jude tadeo M. 
Rating:
5.0

Dude behind the counter was super friendly and helpful.

Samuel P. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Tina R. 
Rating:
5.0

Customer did not leave a comment.

Eric B. 
Rating:
5.0

Customer did not leave a comment.

Randy F. 
Rating:
5.0

Customer did not leave a comment.

Randy F. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
4.0

Don't give me a van with an empty tankbof gas.

Carmelino C. 
Rating:
5.0

Everything was very fast and easy.

Adrian A S. 
Rating:
5.0

Everything was great for me. Great customer service

ALLEN O. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
1.0

The gas tank gauge was wrongly read and marked in the contract. I restored the gauge to what it was when I rented the vehicle and I was wrongly charged a fuel surcharge. Now I am fighting to get my money back from customer support. Haven't heard from them yet. What a waste of try time!

SHAUNAK S. 
Rating:
4.0

I suggest like some other places in northern states keep fuel tank full and request to be filled up at the time of return, I faced an odd condition the I had to estimate gas millage usage and refill in approximation. Accordingly, odometer should be set at zero not a figure that I should memorize or take a picture.

Ali A. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
2.0

Customer did not leave a comment.

Elizabeth C. 
Rating:
5.0

I like this location because it has very convenient access to both I-15 and CA-78, and the site has plenty of room for parking and turning around with a truck or trailer. The staff was friendly and helpful, so overall a great location to pick up or drop off a U-Haul.

sean G. 
Rating:
5.0

good job in office

Floyd H. 
Rating:
5.0

Customer did not leave a comment.

samuel G. 
Rating:
5.0

Easy check in/out

David B. 
Rating:
5.0

Customer did not leave a comment.

LaShon G. 
Rating:
5.0

Thank you for these guys at this location. Both times they were great to work with. The last time I had car troubles and he went out of his way to lend a hand. Thank you

Luis M. 
Rating:
5.0

Customer did not leave a comment.

mohammad E. 
Rating:
5.0

Great customer service! Always great to get a laugh when you least expect it.

Daniel K. 
Rating:
5.0

Customer did not leave a comment.

gregory L. 
Rating:
5.0

All good

Gordon L. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
4.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Nothing you guys We're excellent

Fernando P. 
Rating:
5.0

Very nice customer service. Small shop, but it had everything you need for a UHaul!

Isaac E. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

Darlene S. 
Rating:
5.0

Customer did not leave a comment.

Yazan K. 
Rating:
5.0

Nothing at all. Outstanding experience!

Jose V. 
Rating:
5.0

Very professional and courteous. Everything on time and no hassle.

Jun L. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY H. 
Rating:
1.0

Found a homeless guy sleeping in the back of uhaul truck

Phanh L. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
2.0

My initial pick up spot was not available, even though I put in for the pick up 3 weeks in advance. And after that it was changed a least twice! U haul charge by the mile also? So that's why you claim was not available where I lived which was only ten minutes away, instead you claim the only pick up was about thirty minutes away! I will never service again, and I will pass this off to other family, friends, co-workers and anyone else that will listen! You want to improve something? Improve on not trying to rip off customers

Alfred L. 
Rating:
5.0

Customer did not leave a comment.

Darren T. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
4.0

I was scheduled to pick up at another location, but the company changed to this location on the day before pick-up. Caused me to drive an additional 6+ miles to pick-up from here. Why couldn't they have moved it to the previously arranged location?

Michael K. 
Rating:
5.0

Uhaul rep was amazing . Informative and great personality.

Angelo S. 
Rating:
5.0

Ver y satisfied with the atencion I received from the location I picked un the car hauler.

Enrique R. 
Rating:
3.0

I had an issue with the reservation representatives, not the location. My reservation was moved and the time was changed from 5:30 pm to 5pm. I was not notified, no one spoke to me to let me know this was happening. I went to pick up where I reserved on Mission at 5:30 and was sent to Lincoln which was closed. I then called and was told to pick up the following day at 7am on Lincoln, I showed up on Saturday on the Lincoln location at 7am, but was told that my reservation had been moved back to Mission. I called again to make sure that the information given to me was correct. It wasn't, my reservation was actually booked for 7PM! Needless to say I was very annoyed, the last representative I called send me back to the Lincoln location and I finally was able to pick up the tow dolly that I had booked since Wednesday. I picked it up Saturday morning and returned it Sunday morning and was charged the same amount as if I would have picked it up on Friday.

Liliana M. 
Rating:
3.0

When the truck was returned, the office was busy so the employee said we could just leave the key and he would check it in later which was fine with me.

Susan P. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Alfonso S. 
Rating:
5.0

Customer did not leave a comment.

Claude Taylor Be B. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
5.0

Customer did not leave a comment.

Randy F. 
Rating:
5.0

Gentleman that helped me was fantastic but I cannot recall his name

Benjamin B. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
No reviews have been submitted for this location.

Additional Services at this Location

Back
To Top