Unfortunately it took awhile for me to be check out because the person handling who happens own the store was busy with her customers. So I didnt leave as expected . Also Im surprised with the amount I was charged . I live just 2.6 miles away from the U haul station then I was charged 40 plus miles and paid $79 . I just drive the van to Rose Valley Storage , then went home, unload then drove back to storage to unload again. Carry some things , went back to house . After cleaning I drove straight to return. And Im overcharged insignificanlty. How did i accumulated 46 miles?its ridiculous. We are loyal customer but with this incident i might as well go somewhere else and tell my ffriends too .Emmanuel S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Escondido, CA 92025
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- 4.0 Average Customer Rating
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Fast and efficient check in and check out of the vehicle. The employee was very helpful and kind. My questions were answered nicely. I will be happy to return for service again. Thank you.Elaine R.
I over poured gas due the gage wasn't reading properly & my over amount won't be returned , very disappointed!!Carlos A.
Everything was Great!!! Thank you!ELAINE KATHLEEN K.
This was an incredibly bad location. There was no parking. The neighborhood was poor. There was no help. It had no cell service. I had to squeeze fifteen foot truck into a tiny space. Absolutely awful. Stunning that a company of your scale offers such an incredibly negative and rough customer experience. I will tell people about this. Many of them.LUKE W.