Customer Reviews for Facility Concession Services Inc
(U-Haul Neighborhood Dealer)

6 reviews

27328 Spectrum Way   Oak Ridge North, TX 77385

(832) 764-7997

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(832) 764-7997

27328 Spectrum Way
Oak Ridge North, TX 77385

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Top notch customer service! Due to bad storms, I had to keep my rental 2 extra days. They didn't charge me, and even came and picked it up from me. Definitely went above and beyond!!

Katie S. 
Rating:
3.0

Customer did not leave a comment.

John M. 
Rating:
3.0

Uhaul sent me to this location based on availability when I chose another location so I would have a person to talk to. When I arrived to pick up truck location services on my phone would not allow me to access truck. I called the help desk took me 30 min on hold to be able to talk to a person. We finally tried another phone where the location services showed me being at the right location. I wanted a location where I could deal with a person.

Randall M. 
Rating:
5.0

Customer did not leave a comment.

Carole L. 
Rating:
3.0

The person seamed like she didn't know uhaul dropped off there. It was an office building that you parked the truck on the side, no check in or anything. I felt like I left the truck with a stranger.

SCOTT ALEXANDER D. 
Rating:
5.0

Customer did not leave a comment.

PETER M. 
No reviews have been submitted for this location.

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