Customer Reviews for Fall River Market
(U-Haul Neighborhood Dealer)

21 reviews

1776 Fall River Rd   Lawrenceburg, TN 38464

(931) 231-8006

Location Hours

  • Mon-Fri: 5 am - 9 pm
  • Sat: 5:30 am - 9 pm
  • Sun: 9 am - 8 pm

Services at this Location:

Contact Us

(931) 231-8006

1776 Fall River Rd
Lawrenceburg, TN 38464

Services at this Location:

Location Hours

  • Mon-Fri: 5 am - 9 pm
  • Sat: 5:30 am - 9 pm
  • Sun: 9 am - 8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

phil B. 
Rating:
4.0

Easy drop off, no hassles. This is my local Uhaul, so I'll be using them again for the ease of location and courtesy.

WeS B. 
Rating:
1.0

The price was supposed to be around $65.00. After running my card there was $100.00 Charge put on my card. The lady said it would be refunded after the truck was brought back. After starting the truck the miles was way off! After doing the walk around inspection I had to take a picture of the mileage. Driving the truck was HORRIBLE!!!! It bounced all over the road and was very hard to control! The pick up location was on a back road so I did not notice the abounding and driving ability until we got on the main highway almost 10 minutes away. We continued and put the driving contrition behind us and thought it was because it was a big truck. After returning it that night and heading home, over the next few days I watched my account for a refund. 2 days goes by so I called the store and spoke with the rude lady that rented us the truck. She said it would be back on my account in the next day or that night. Today I looked on my account to see a refund, I'm the amount of $3.48..... when I called the store again she said to contact uhaul because she has no control over it. Now I'm having to go they emails to see why I was charged so $96.52 instead of the so called quoted price of 65$...

Brandon P. 
Rating:
4.0

Customer did not leave a comment.

Cody A. 
Rating:
5.0

Not happy. Did not get enough mileage for the trip. We were not happy having to pay extra for mileage. You should of had a section with how many miles you can choose.

Daniel W. 
Rating:
2.0

They tell you one thing and don't do it. Still waiting on my deposit back.

CAROLINE B. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
1.0

Truck was dirty and no gas

Maurice B. 
Rating:
5.0

May need a second clerk on shift to facilitate both rentals and sales in storefront where UHAUL is situated, but the COVID-19 situation may be complicating clerk availability. Overall the entire experience was very positive.

Thomas H. 
Rating:
4.0

Although I no issue with the location itself it took an abnormally long time for the location to be able to get through to the Uhaul website. It took roughly an hour of constant attempts by the representative to connect with Uhaul.

Dawn H. 
Rating:
5.0

did not have the dolly we requested. please make sure to have excess dollies

Ryan H. 
Rating:
5.0

Excellent service and brand new vehicle with 4000 miles, though vehicle status will change based on your experience. Mr. Patel was very polite, kind and efficient. The location is just off of the highway and convenient for returns. This is a service station and your experience may vary based on patrons, but the location felt safe and clean and I would recommend it for anyone needing a U-Haul near Lawrenceburg or Pulaski.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Anita L. 
Rating:
3.0

He needs to better communicate with about how things work. He was trying to get paper work done and then would stop and checkout at least 5 other people. He needs a better system.

SARA C. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
1.0

Customer did not leave a comment.

Kimberly V. 
Rating:
1.0

Customer did not leave a comment.

Elissa L. 
Rating:
4.0

Customer did not leave a comment.

wesley B. 
Rating:
5.0

Customer did not leave a comment.

Bridget N. 
Rating:
4.0

Customer did not leave a comment.

Marcus S. 
No reviews have been submitted for this location.

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