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RICARDO B | First ImpressionsSelf Storage Units in Stoney Creek, ON, L8J2T7
U-Haul Moving & Storage of Stoney Creek
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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U-Haul Moving & Storage of Hamilton
1070-1088 Rymal Rd E, Hamilton, ON L8W3N6 View Available Units3.7 miles from this location -
U-Haul Moving & Storage at Barton St
2275 Barton St E, Hamilton, ON L8E2W8 View Available Units3.9 miles from this location -
U-Haul Moving & Storage at Upper Wellington
524 Upper Wellington, Hamilton, ON L9A3P5 View Available Units6.2 miles from this location -
U-Haul Moving & Storage of Aldershot
419 Plains Rd E, Burlington, ON L7T2C9 View Available Units9.9 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Received a month free storage offer with truck rental. I used the offer and moved out before the month ended. The staff wanted to charge me an additional month even though I was moving out before the free month ended. There was some mis communication regarding the guidelines pertaining to the free month. In the future I would suggest that the costumer is made aware of one month free minimum two months of storage and then charge the customer immediately for the second month.I think that would be helpful. All in all the staff (I think the assistant manager and another brunette young lady) handled the situation professionally . They were in Contact with the G.M and made a long time U-Haul customer feel valued on how they handled the situation. I appreciate that. Great Job
Marc W | Overall ExperienceThere was a little miscommunication during my transaction it could be improved.Staff stated that my payment could just be automatically processed in my credit card but then sent me letter that I have missed my payment and asked my additional payment.Also they gave me a storage that was already occupied and had to move in the system and my things around which was a hassle.Please train your staff well.
Zoe A | Overall ExperienceHelpful, friendly staff
jeselina r | First ImpressionsThe staff was very helpful & friendly. They made me feel very comfortable knowing my belongings would be stored securely. I would definitely use their services again.
Nicole S | Overall ExperienceGirl at the counter was very helpful
EMMANUEL P | First ImpressionsOverpriced
Michael S | Overall ExperienceSecurity gate was stuck open for months last winter and then removed entirely. Price increased several times during my rental period. Snow was frozen and not shoveled in front of the door to my inside unit and I could not open the door. A second lock was placed on my unit, without informing me, “for more security, as break ins were becoming more frequent”. When I found the second lock, it was after office hours and I could not access my unit. Drywall in unit had holes and found large amounts of rodent droppings when moving out.
Jason B | Overall ExperienceExcellent experience.
paolo d | Overall ExperienceJustin was wonderful. His patience and commitment to ensure I was a satisfied customer was noteworthy. I appreciate his service delivery.
Onyinye O | First Impressionsmy unit did not have a light bulb installed. When I asked about it, I was told there would be a fee to replace it. I choose not the pay the fee and it was too high up for me to install a bulb. That was my only criticism.
miles m | Overall ExperienceAmazing crew … a HUGE thanks to the ladies that assisted us during these very exciting times while our family transitioned to our new home. Thank you for all your advice
sasa A | Overall ExperienceNot much more I can add so far everything has been great.
Karen G | First ImpressionsThe staff was helpful and corrected any problems or anything that I needed with regard to the storage or truck or trailer rental quickly. I had the storage for over five years. I will contact this site again when I need to rent again
Daniel R | Overall ExperienceVery convenient, and saves me time and space in my moving in and out! Always a loyal customer here🥰
Maritess d | Overall ExperienceSuper lovely manager who helped
Earle N | First Impressions