JOHN W.
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Customer Reviews for Fishs Hitches And Rentals LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Fishs Hitches And Rentals LLC
Glen D.
Had to down load an app to scan my drivers license we never did get the app to work I tried on my phone and the attendant tried on his phone he finally had to take the information manually
Scott J.
Owner helped with mounting of uhaul and had pin we needed available to purchase .
JOSEPH G.
Very good customer service. The truck was brand new so no worries. This location took my reservation over because the original location was overbooked. They called to see if I wanted to come early because the truck was available. Great experience
BRUCE W.
Fast, Friendly, Fair. Great experience as usual at Fishs.
JULIE M.
my poor experience overall most likely affects my feelings towards this location. Nothing bad to say. Just dropped the truck off and nothing more. Very little interaction with this location and personnel.
RICHARD J.
Easy and quick.. great customer service
VICKI K.
Workers were very personable and hard working. He explained the tow trailer functionality well.
Henrietta L.
A+++ service and friendliness
Karen D.
No room to park.
CHRISTOPHER S.
Best neighborhood Uhual I have used! The owner was super nice and very informative and got me a great deal!
CHYLAE D.
Fast pick up
ROY P.
I've rented numerous trucks and trailers from this local. Robert who is always great gets me in and out very quickly. Thanks
Tyler J.
The overall experience of doing U-Haul over the Mobile app was a disaster. And now I'm being charged for a dolly I did not use. The fact you can not talk to anyone this way except over the phone is bad. I will not be using on line U-Haul again.
ARMANDO C.
No customer service , trailer was not there as advertisers per website, no contracts were able to be printed ,total unprofessional operation , uhaul should look into this operation , waste of time.
CARL H.
Great Lil business ran by friendly people who were engaging and willing to go out of their way for the customer.
Deborah F.
Very friendly and nice trucks ! Made my move to Payson, AZ smooth.
ROBERT J.
Helpful and courteous and I like that it's locally owned and operated.
john S.
Everything was great.
Joshua T.
The hours were very limited.
Nicholas R.
I would highly recommend sending email attachments like receipts and contracts in PDF form. I was unable to open any of the email attachments after picking up my rental and I was only able to pull up one attachment from my phone the entire weekend. This was the only annoying part of the rental because I was unable to read the contract I had just paid for.
JEFFREY P.
Nothing. It was great and close to my house
Zachary R.
Not only was the guy super rude, but the whole location was very sketchy and dirty. Im not at all happy that my pickup location was changed so I had to pay additional mileage to pickup somewhere else. This definitely should be credited back.
JENNIFER S.
Thanks! Great experience all around. Good product and good service. Much appreciated.
Luis N.
Truck was fine but , the place was sloppy, and they was supposed to close at 5 but was closed at 350, so I couldn't return my truck.. and had to get on the phone and call the U-Haul hotline and be on hold for 35mins.. I wanted to explain that I didn't use the pads in the back, it was when I put my furniture on it ,the green label rip off.. but since they was close I didn't have a chance to do that, next morning I was charged when they billed me. Lesson learn drive the extra ten minutes to find a better and cleaner U-Haul location..
BOBBI J.
Everything was excellent. No suggestions.
JONATHAN N.
Very small location with a dirt drive-through area and no parking area.
PATRICIA C.
Quick and easy!
Steven T.
Have rented different equipment from this location a number of times. Great customer service
TIMOTHY O.
I thought this would be at the Shell station on the corner and was a bit surprised to find it in a dirt lot, just north. Despite a little apprehension, I found the place easy to maneuver in, well stocked with equipment and, most of all, staffed with a friendly and efficient attendant.
VAUGHN B.
Very easy and smooth transition picking up truck and dropping off.
LEILANI M.
No complaints about the specific location. U-haul customer service on the other hand was horrible. My account was preauthorized 3 times, which caused it to go negative. Customer service claims they are only seeing one and basically called me dishonest when I advised I would send a screenshot of my account, because it could be altered. Beyond irritated!!!!
Alexander E.
Dont close operations early for your self care.
Dale B.
Truck was filthy, last customer let there dog ride in cab and dog hair was everywhere! I have allergies to pet hair so that was great having all that hair blowing around for three days while I drove to Michigan. Couldn't see through windshield because of all the bugs on it. My pickup was changed at the very last second causing me some hours of delay. location was a dirt lot with a shack for an office. exact opposite of the place I had taken time to scout out and choose for pickup...not happy at all with the whole pickup experience!
Patrick M.
Fast pickup. Someone hooked up the trailer for me and was there to disconnect it. Great service. Best U-Haul rental experience yet.
JOHNNY F.
Very nice people that run this location. You can trust them. Thanks for another great experience!
Gidget G.
we use this site because the guy who works there is fast courteous answers all questions and knows what he is doing
Natalie B.
I filed a complaint against the location contract #22776277
Joe M.
In and out processing was courteous, prompt, and efficient. I would utilize this facility again and recommend it to others.
Donald R.
I've used this location multiple times - always great!
Ritchey S.
I rated this a 2 because while the place was good, I rented for 12 hours but they closed at 5pm and since I had rented other items besides the trailer I didnt want to do an "after hours drop", so I went in the am the next day and looks like I am being charged twice. IF one of those gets removed then I will adjust my rating
Neal L.
Not a big, fancy uhaul place, but was well taken care of. Will rent again from Fisches Hitches....I may have spelled that wrong.
Robert W.
Robert was friendly and professional
Jayson lyle S.
Great place to rent and great people to work with
Roy D.
Initially planned on dropping off at the Uhaul center but was requested to drop off at this location instead. This was a small location with a lot of equipment and parking was rough. Customer service was excellent.
gordon G.
You ought to visit the location and see for yourself!!! A visual picture is worth a thousand words. Look inside and outside of the building. U Haul must surely be desperate!!!
Thane A.
Way Too Overpriced for what it is!!
Valerie D.
Robert was a great help with us renting the truck. Excellent customer service very kind and helpful. I will always use this location to rent a u-haul truck.
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