Customer Reviews for Friendship Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Friendship Self Storage

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Brian C. on

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Customer did not leave a comment.

Jennifer S. on

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Open a little earlier on a Saturday

Janne R. on

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Robert S. on

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Angelica E. on

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Mike B. on

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Jennifer G. on

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Scott C. on

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Dropped off after hours

ANDREW H. on

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This Uhaul center was closed for the three-day Memorial Day weekend. Had to do the online equipment return. No interaction with Uhaul representatives during the return so I can't rate this site accurately.

Shelley M. on

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Jason B. on

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Angela A. on

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Kathy is a sweet heart! I’ll be going here to rent a uhaul from now on !!!

Rodney L. on

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Drop off easier!!! for non-computer literate older people

Kimberly B. on

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I accidentally reserved two trucks, Cathy called me to confirm, and was very kind and helpful in cancelling my second reservation. They also moved the truck closest to the office for ease. Thank you!

Gregory P. on

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DANIEL G. on

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Let people know that reservation starts the clock. If I say 9am and I show up at 10 am the contract says I lost an hour of my24 hours. Better to not book to early, doesn't benifit the renter. Other than that truck was excellent, hard to put the gas tank back to. 312. You got an extra. 125 of a tank from me, no extra credit for that though.

Mikayla C. on

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Bill M. on

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I drove out of the lot with clean truck in good working order however with the fuel needle slightly below "F" full. I have a picture taken of odometer and fuel gauge while parked in driveway of Uhaul location. I drove 20 miles exactly as noted in return odometer reading. Before i returned it, i filled the tank at gas station that is a tenth of mile down the street from Uhaul location. I expected it would top off with a couple of gallons. It took 5.5 gallons and cost me just under $20. I have a picture of the final odometer reading and the fuel gauge showing Full. Clearly I rented a truck that had not been provided to me with a Full tank.

Douglas W. on

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Adam C. on

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Catherine W. on

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I had difficulty with the mobile pick-up service. There was an error with U-haul. It was dark and late and needless to say very stressful when the mobile service did not work. To my delight, the owner at Friendship Self-Storage called me because she knew we were having difficulty. Cathy could not have been kinder or more thoughtful. She took excellent care of us and I am so grateful for her attention and follow through.

Jamie M. on

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MARY G. on

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Kathy was very helpful and a pleasure to deal with.

Bradford C. on

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Only complaint is the truck was very loud and the floorboard on the passenger side got very hot.

Deborah M. on

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Bert S. on

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I specifically asked to drop our Truck at an excellent location...please call me I’m pissed and have tried to contact you about this issue!

Robert A. on

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Katherine C. on

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Owner was extremely pleasant and helpful. Best UHAUL rental experience we've ever had in any state.

Tom M. on

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John M. on

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