Customer Reviews for Front Row Motors
(U-Haul Neighborhood Dealer)

32 reviews

17160 Martinsville Hwy   Axton, VA 24054

(276) 650-1362

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(276) 650-1362

17160 Martinsville Hwy
Axton, VA 24054

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JOHN T. 
Rating:
5.0

Web site was not working for self drop off costing me a extra $20.

Jeff B. 
Rating:
5.0

Not a thing fast friendly service in and out on the road qwick

RICHARDWAYNE C. 
Rating:
5.0

Very friendly, great customer service! Best place to rent a U-haul around here!

SAMANTHA C. 
Rating:
5.0

The gentleman working that morning was very friendly and extremely helpful. I would highly recommend them.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Taneka H. 
Rating:
5.0

We left the place and 10 minutes up the road blew a tire and when we opened up the back to load it there was trash bags full of garbage

Austin S. 
Rating:
5.0

Very helpful location and Avery friendly attendant there as well.

michael E. 
Rating:
2.0

After making online reservation, call this location to iron out details before heading there.

Lorin G. 
Rating:
3.0

Customer did not leave a comment.

john H. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Everyone was helpful and rental went smoothly. Truck ran well and was clean.

Lowell I. 
Rating:
5.0

Customer did not leave a comment.

KENNETH M. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Octavia W. 
Rating:
5.0

Very Helpful!! Thank you guys!

Richard M. 
Rating:
3.0

We initially placed the order on line and gave ALL the information such as use , length of time and payment info. We later decided since we found a uhaul location open on Saturday in the Greenville area , we would drop on Saturday morning. That was fine but now the one day rate was $80 instead of $18.95 because the previous person apparently gave incorrect information. That is poor customer service!

James K. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
4.0

The person who helped me was quick knowledgeable and polite. Doing all the pre-checkin and his experience had me checked out and on my way in less than 20 minutes.

Ralph P. 
Rating:
5.0

Customer did not leave a comment.

ralph W. 
Rating:
5.0

I loved the mobile app it made it easy and the drop off was easy peasy.

Brooke C. 
Rating:
5.0

The app is terrible, slow and tedious. Still had to wait for owner to show up, when it should have all been accomplished the day prior. The day of pick, corporate was trying to verify personal and work info that I had already given and I had just finished renting two trucks from the same location a week earlier Just a waste of time.

john A. 
Rating:
5.0

Easy to work with and professional.

John A. 
Rating:
5.0

Great experience

john A. 
Rating:
1.0

The truck we rented had transmission problems. We needed to make two trips but was only able to make one. We returned the truck early and tried to check it in by my mobile phone so it would not work. Plus we had filled the truck up so it was returned with a half tank more than when we recieved. We will never rent from this place again

LARRY W. 
Rating:
4.0

Customer did not leave a comment.

Cynthia M. 
Rating:
1.0

Trailer had no security chains front or back Could not use it when I reached my destination

Raymond S. 
Rating:
5.0

Customer did not leave a comment.

Tisha C. 
Rating:
5.0

Customer did not leave a comment.

DIANE H. 
Rating:
5.0

But this location was miles from where I needed it to be. You all botched this rental all the way from beginning to end. I will definitely consider alternatives to uhaul in the future.

sallye H. 
Rating:
5.0

Love love love this place. They were the best !!!!

shannon V. 
Rating:
5.0

Customer did not leave a comment.

TERRY F. 
No reviews have been submitted for this location.

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