Customer Reviews for Fultz Sign Co
(U-Haul Neighborhood Dealer)

62 reviews

3497 Slabtown Rd   Lima, OH 45801

(419) 222-1449

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 12/4/2021: Closed

Services at this Location:

Contact Us

(419) 222-1449

3497 Slabtown Rd
Lima, OH 45801

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 12/4/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Customer did not leave a comment.

Melissa B. 
Rating:
5.0

Customer did not leave a comment.

DUANE V. 
Rating:
5.0

Extremely helpful and made the drop off very, very simple. It was much appreciated at that point in our move.

Richard R. 
Rating:
5.0

Shane was very pleasant to work with. If the need arises I will definitely consider this location again even though I had to drive 30 minutes extra as there were no trailers available in the location where I needed it.

James W. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
2.0

It was not well marked. There were no other U-Haul trucks around, so it was hard to know were to park the truck.

Allen C. 
Rating:
5.0

Customer did not leave a comment.

Brent L. 
Rating:
5.0

Customer did not leave a comment.

Emily S. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN W. 
Rating:
5.0

Customer did not leave a comment.

kathy C. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

The people there were very helpful, friendly and knowledgeable. I would highly recommend this place to rent from.

TIMOTHY S. 
Rating:
5.0

Customer did not leave a comment.

Stacy P. 
Rating:
5.0

Customer did not leave a comment.

CAROL C. 
Rating:
3.0

Ordered an appliance cart but did not receive it

Jessica R. 
Rating:
5.0

Make sure the tire tie-down strap (tongue) is long enough to safely accommodate an 18” wheel. It barely was long enough to ratchet down. Employees at pickup and drop off were excellent. Fast and friendly.

Eddie B. 
Rating:
5.0

Great costumer service.

Amber S. 
Rating:
5.0

All good from end to end

Bill H. 
Rating:
5.0

Nothing

john B. 
Rating:
5.0

Customer did not leave a comment.

Rashawna P. 
Rating:
1.0

Manager was extremely rude said i was not a man because i didnt refuel the truck.

TAYLOR S. 
Rating:
5.0

Great customer service. Rep hooked up trailer, checked lights, and gave a brief lesson on driving and backing the trailer.

Jamie R. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
3.0

We ordered 20 pads and none were delivered with the truck. We were unable to get any from other locations either.

Thomas R. 
Rating:
3.0

Customer did not leave a comment.

Mary Ellen F. 
Rating:
5.0

Very polite.. Clear instructions..

Thomas K. 
Rating:
5.0

Customer did not leave a comment.

jerry N. 
Rating:
5.0

Vehicle backfired several times during trip.

Cynthia N. 
Rating:
5.0

Terrific customer service. By far the best I have had in a long time. Very helpful polite and willingness to answer questions I had.

Brennon H. 
Rating:
5.0

Customer did not leave a comment.

Allen F. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
3.0

Customer did not leave a comment.

Masslion A. 
Rating:
5.0

great experience, shane was very nice and helpful!

Jamie N. 
Rating:
5.0

Customer did not leave a comment.

Mike L. 
Rating:
4.0

Shane Cash, the young man who waited on us, was as exceptionally polite as he was helpful! He made our move very easy.

gordon T. 
Rating:
5.0

The dual axle trailers NEED dolly jacks. They are impossible to lift and set on the ball. Whoever decided NOT to include this NEEDED feature needs a lesson in common sense and good judgement. Lifting that trailer tongue into position manually is a pain and can lead to injury. THe employee that helped me was extremely helpful, courteous, and polite. He took time to help me hook the trailer up and ensure the lights etc were working properly. AWESOME customer service.

Michael S. 
Rating:
4.0

Easy check in... polite.. thank you!!

Thomas K. 
Rating:
5.0

Customer did not leave a comment.

LARRY G. 
Rating:
2.0

Customer did not leave a comment.

BRET S. 
Rating:
4.0

Personel at the pickup were very friendly and helpful. They provided guidance and pointed out things to check before heading off. Pickup went very smoothly.

BRUCE P. 
Rating:
3.0

Customer did not leave a comment.

KATHY C. 
Rating:
5.0

have the truck full and I can return on full, they estimated the fuel used, cost me $33.20 for a 1/8th of a tank, prolly like 48 dollars of gas! woof dog

CHRIS M. 
Rating:
5.0

Great customer service and friendly

SHELLEY H. 
Rating:
4.0

Customer did not leave a comment.

Emily S. 
Rating:
3.0

Customer did not leave a comment.

Ray B. 
Rating:
3.0

Customer did not leave a comment.

JESSICA M. 
Rating:
5.0

Everything was great! Staff friendly and helpful

Shawn Q. 
Rating:
5.0

every things was as expected Shane the respresentive was very helpful and kind

CHARLES N. 
Rating:
1.0

Charged my card at a time when they said they didn't. Also way over charged me for the uhaul and tried to rent it out to someone else before I got there to pick it up! Never again! I will definitely be going somewhere else! When I called to speak with someone about the charges I was told I would have a field rep call me back and haven't heard from that person either. All around bad service!

NATALIE A. 
Rating:
5.0

Customer did not leave a comment.

Chris M. 
Rating:
3.0

Customer did not leave a comment.

bradley M. 
Rating:
3.0

This location is a bit far out of town considering the size if Lima Ohio.

DENNIS T. 
Rating:
5.0

Very helpful. Great crew.

DANNY E. 
Rating:
5.0

Shane can do it all... can make last minute changes . SUPER! !!!

ELIZABETH C. 
Rating:
5.0

The receipt was sent as a GIF file that microsoft office does not open. How about a JPEG file?

Tim M. 
Rating:
5.0

Perfect experience right down the line. Highly recommended. The 6x12 trailer was well maintained and pulled like a dream. Staff was professional, fast, and made sure everything was properly connected.

dan F. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER R. 
Rating:
5.0

Service was exceptional!

ray S. 
Rating:
4.0

Customer did not leave a comment.

Jerry S. 
Rating:
1.0

Train employees

RYAN R. 
Rating:
1.0

Train employees

Ryan R. 
Rating:
4.0

Customer did not leave a comment.

RANDY H. 
No reviews have been submitted for this location.

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