Customer Reviews for Fuquay Storage
(U-Haul Neighborhood Dealer)

54 reviews

1238 S Main St   Fuquay Varina, NC 27526

(919) 346-0038

Location Hours

  • Mon-Thur: 8 am - 5 pm
  • Fri: 8 am - 1 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(919) 346-0038

1238 S Main St
Fuquay Varina, NC 27526

Services at this Location:

Location Hours

  • Mon-Thur: 8 am - 5 pm
  • Fri: 8 am - 1 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Stephen B. 
Rating:
4.0

Customer did not leave a comment.

Stephen B. 
Rating:
3.0

Dropped off Sunday afternoon and the location was closed. Tried to call to confirm truck was received but voicemail was full.

Willard L. 
Rating:
1.0

Never experienced uhal like this time. Very bad experience and never refer anyone to uhal

Giridhar R. 
Rating:
5.0

Customer did not leave a comment.

Rodney S. 
Rating:
4.0

Friendly staff. I would use that location again

Peter L. 
Rating:
5.0

Customer did not leave a comment.

Aaron B. 
Rating:
4.0

Customer did not leave a comment.

Andrew P. 
Rating:
2.0

I called the location and left a message on Saturday concerning drop off time. Never received a call back. I went ahead and dropped the trailer off on Sunday afternoon. No one was around. On Monday, I had to return to the site to try and return the trailer using the U-Haul app. While using the app, they system would not accept my pictures of a clean trailer. I tried several different angles but nothing worked. So I was charged the cleaning fee for a clean trailer. All in all not a good experience returning the trailer. P.S. I did try to call customer service. However I was disconnected on the first call after 30 minuets of sitting on hold. On the second call I waited 40 minuets on hold. Then gave up and hung up my phone.

Aaron C. 
Rating:
5.0

From start to finish the customer experience was excellent. The check in process was smooth, with the representative being very professional! The truck was clean and reliable. I had no issue when dropping the truck/key off. There are no negatives. Keep doing what you're doing!

Sarah W. 
Rating:
4.0

Customer did not leave a comment.

Carlos F. 
Rating:
4.0

Customer did not leave a comment.

Bernard B. 
Rating:
5.0

Customer did not leave a comment.

Ben H. 
Rating:
5.0

Seth is a true professional. Besides being helpful, kind, knowledgeable. Best Uhaul experience ever!

Richard L. 
Rating:
4.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Excellent experience with renting, both pickup and return was quick and easy, trailer was clean and in great shape.

John P. 
Rating:
5.0

On top of their game. Better keep an eye out before they move onto better things

maxim S. 
Rating:
5.0

Customer did not leave a comment.

Ben H. 
Rating:
5.0

The office at this location has a sign on the door or above the door that reads employees office only very confusing. The employees working there were very professional and courteous I enjoyed the conversation I had with Seth.

Darrell G. 
Rating:
5.0

Customer did not leave a comment.

Yony V. 
Rating:
5.0

Customer did not leave a comment.

Donald P. 
Rating:
4.0

Nice, easy to get to location with well defined drop off area.

Brian R. 
Rating:
5.0

Customer did not leave a comment.

Matt P. 
Rating:
5.0

Owners were very helpful and great to work with!! Will use again!

Sabrina T. 
Rating:
5.0

Very Good Service

Jimmy H. 
Rating:
5.0

They were great!

JEFFERY B. 
Rating:
4.0

Great pick up. Very helpful and professional.

PAUL C. 
Rating:
3.0

Dropped truck off at drop-off location before 4, wasn't open. With the scarcity of certain trucks at certain locations, being more proactive with informing renters would be helpful and appreciated.

Kerry G. 
Rating:
5.0

Very nice young man to work with!

Anita K. 
Rating:
5.0

Customer did not leave a comment.

Todd C. 
Rating:
5.0

From me ordering the trailer to drop off your U-Haul team is very nice and good with customers. Very helpful from start to finish.

Gary S. 
Rating:
5.0

Very friendly and quick to get in and out.

Phillip W. 
Rating:
5.0

Customer did not leave a comment.

THEODORE D. 
Rating:
5.0

Customer did not leave a comment.

Amanda C. 
Rating:
5.0

Customer did not leave a comment.

Jonah P. 
Rating:
5.0

Customer did not leave a comment.

THEODORE D. 
Rating:
5.0

Very friendly and professional.

Theodore D. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Johnny R. 
Rating:
4.0

Trailer internals had sand that could have been swept or blown out prior to rental. It wasn't much and could be easily missed but that sand is grating to wood furniture and could find it's way into mattresses by grinding through the thin plastic mattress wrap provided by U-Haul.

Timothy C. 
Rating:
5.0

Customer did not leave a comment.

Joseph K. 
Rating:
5.0

Customer did not leave a comment.

Don B. 
Rating:
5.0

Customer did not leave a comment.

CHRISELLE C. 
Rating:
5.0

Customer did not leave a comment.

DANNY L. 
Rating:
5.0

Great people and service.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Samuel R. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Seth was great. This location has all trucks and trailers in stock, clean, and new models. Efficient and fast service. I would definitely recommend this location to anyone.

Robert K. 
Rating:
4.0

Need better signs indicating with the offices and posted hours.

Wydell F. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND S. 
Rating:
5.0

I returned the trailer on Saturday but was charged for two more days because the location was closed over the weekend. I specified when I rented the trailer that I would return it on the 11th and no mention was made of extra rental days due to the location being closed.

KARL V. 
Rating:
5.0

Very professional and timely service.

Stewart L. 
Rating:
3.0

Customer did not leave a comment.

kathleen E. 
Rating:
2.0

Same thing...uhaul can't assume that people who need their servicies are pros in all things moving/towing-had to unload the car without help, tore the whole front bumper off because we had to try and use Youtube videos to see how to get the car on and off...too much money and far too much damage

Mitchell H. 
No reviews have been submitted for this location.

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