Customer Reviews for Gen 1 LLC
(U-Haul Neighborhood Dealer)

30 reviews

874 N Franklin Rd   Mount Airy, NC 27030

(336) 429-5075

Location Hours

  • Mon-Sun: 24 hours
Special Operating Hours
  • 5/27/2022 - 5/29/2022: Closed

Services at this Location:

Contact Us

(336) 429-5075

874 N Franklin Rd
Mount Airy, NC 27030

Services at this Location:

Location Hours

  • Mon-Sun: 24 hours
Special Operating Hours
  • 5/27/2022 - 5/29/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Wonderful service, very friendly and flexible!

Ashley E. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
5.0

Robert was very helpful and friendly.

SUSAN S. 
Rating:
5.0

Owner/Manager was awesome. Professional and quick with the transaction.

Raymond F. 
Rating:
5.0

Customer did not leave a comment.

Alisa H. 
Rating:
5.0

Customer did not leave a comment.

Kenneth C. 
Rating:
5.0

Robert was excellent to work with renting this U-haul trailer. He worked around our times needed for both pick and drop off. Very friendly as well.

Guy S. 
Rating:
3.0

Customer did not leave a comment.

Lauren H. 
Rating:
5.0

Customer did not leave a comment.

ronnie H. 
Rating:
5.0

Customer did not leave a comment.

cheryl G. 
Rating:
4.0

Customer did not leave a comment.

Tonah K. 
Rating:
1.0

I rented the trailer in Morehead and returned it to this rental location the same day and the owner said I would get credit for getting it back the same day! He said he would take care of this for me. He was not at the location only talked to him by phone. No one at business when I returned trailer. It was 400 pm when I returned rental that afternoon.

Debbie W. 
Rating:
5.0

Very clean and professional. Will use this location again.

Jonathan J. 
Rating:
5.0

Customer did not leave a comment.

Travis H. 
Rating:
5.0

Nothing everything was great. Amazing customer service!

aurther A. 
Rating:
5.0

Very accommodating, friendly people. Will definitely rent from this location in the future.

James D. 
Rating:
5.0

The Uhaul website said the hours of operation were from 9am till 2pm. Come to find out, all the Uhaul sites in that area were closed on Saturday. I had to call the 1.800. Uhaul number to find out I could self- drop the trailer with the store being closed but only after calling the 800 number. It would have been nice to know what my options were up front instead of finding out the hard way. Uhaul… be more through with your information.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
4.0

Customer did not leave a comment.

Cynthia R. 
Rating:
5.0

Customer did not leave a comment.

Paul L. 
Rating:
5.0

Nothing everything was good

Roger M. 
Rating:
1.0

Charged more for Fuel Gas after return even though we have gave correct gas tank.

Manojkumar P. 
Rating:
5.0

Customer did not leave a comment.

Rodney M. 
Rating:
5.0

Customer did not leave a comment.

Isaac H. 
Rating:
4.0

Easy drop off. Plenty of parking! :)

STEVENMARK A. 
Rating:
3.0

Customer did not leave a comment.

Mark T. 
Rating:
5.0

This was my first time renting a vehicle and Mr Robert was very patient and helpful to me..i will use his truck again if i need one..thanks again

Dawn B. 
Rating:
5.0

Customer did not leave a comment.

Billy S. 
Rating:
5.0

Great customer service .

Michael H. 
No reviews have been submitted for this location.

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