I had booked a van unit but it was not available when I arrived. I had to take an alternate. I had don the booking online and should have been contacted by head office to indicate that my choice of vehicle was not available. The local rep/owner was very effective at resolving my issues and getting me an alternate vehicle.
Terence G.
Customer Reviews for GL Moving & Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy to deal with and vehicle was ready when we arrived.
GL M.Gas was read wrong at outgoing inspection. 0.4 km used, $ 20.00 put in gas. location said gas was 1/4 tank short of p/u amount. But it was not. I was charged an additional $66 for this. Definitely not happy for the first time with my uhaul service
CATHY T.I would highly recommend you keep doing what you are doing, as Tina when above and beyond to make sure our needs where met. Myself being a VP of a service company really appreciated Tina's commitment to customer service!!!
Deon W.Tremendous customer service and friendly staff ! Highly recommended this location
jason L.Great service. Tina at GL Moving is great to deal with and very accommodating.
William G.Absolutely zero issues. Tina is always a pleasure to deal with and makes the rental/Moving process much less stressful. Very quick and kind. Will return to this location for sure if I ever need a rental again in the future. -Very Satisfied Customer
mike M.We had a wonderful experience and a smooth move. Thanks again
Rahul M.Excellent staff. She was very friendly and extremely helpful.
raymond L.Good company customer service :) appreciate it in times of need for sure
Natasha J.Super customer service
Debbie W.Everything was great
Mary B.Dealing with G.L. moving was awesome..They were very accommodating and Tina at G.L. moving was great. I however lost the heat in the truck while returning and had to make arrangements for my wife and child to travel with someone else to Grand falls Windsor.. That created a problem..
rex W.Have the quoted price nearer the actual price.
Ryan S.While we had some struggles, the stepped up and corrected all issues. Great Customer Service
Vince B.Location was hard to find, but the employee came to get us and we followed him to location
Gerard H.Good Service
eugene D.Excellent customer service, had a wonderful experience using U- Haul.
Rahul M.They were very accommodating and great to deal with.
rhonda W.The lights on the trailer I rented didn't work correctly & it made our move really stressful?? When you rent a storage trailer you expect it to be in good working order. I think All equipment should be checked to make sure it works properly before renting it out.
Edith H.Nothing 2 change
heather F.you did everything right for friends and customer
John S.