Customer Reviews for Glaser & Sons Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Glaser & Sons Storage

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Donald B. on

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Matthew J. on

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This store was great. Had a problem with the type of card that can be used. Really feel like that should be on the website. But overall nice people

Ed M. on

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Amber H. on

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Peter H. on

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HERI S. on

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Keep doing well, staff was helpfull and friendly

Quaneshia F. on

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robert m. on

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The return procedure was terrible: received a text on where to drop off, had to set up a uhaul account, at time of drop off app was not working. Kept getting errors. Chat help was USELESS!! I finally dropped off key in drop box and left.

Lou E. on

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Staff was fantastic! would recommend.

Ernestine L. on

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Quinshana C. on

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Family owned business. The mother and daughter were both awesome.

Arthur S. on

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We were contacted in advance via text with the cell phone number of the Glaser agent just in case we had any issues. We had NO issues. Very smooth transaction.

Xzavier A. on

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Mrs. Glaser is AWESOME!

KRISTY M. on

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Nancy S. on

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Sherry W. on

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MICHAEL H. on

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Make all locations this friendly.

Irene M. on

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Ondrej S. on

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My best U-Haul experience ever. Ms. Tonya was super friendly, professional, efficient and a pleasure to deal with. I wish all U-Haul locations were managed this well.

MATT G. on

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I've never had a better customer experience than from Glaser & Sons. Tanya was attentive, detailed, kind, nice, offered coffee, explained the process, advised as needed. Truck was great. Hassle free and good deal.

Mark C. on

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Nothing. Excellent experience.

Takeshia B. on

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Tom D. on

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Tonya was very kind and helpful! Would absolutely recommend. Thanks!

Wayne K. on

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Carolyn C. on

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Kathryn H. on

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It is frustrating that some Uhauls are for local trips only. It would be nice if that was made clear on their website.

Vernon P. on

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Cale V. on

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Fantastic service and communication.

DAVID K. on

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Margaret D. on

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Completely satisfied

Jim H. on

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Very easy and convenient! Customer service was excellant

sam c. on

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Konrad L. on

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Very friendly staff!!

Jane S. on

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Nothing!!

Stephan S. on

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Amazing service! Nice, quick and super helpful.

cynthia p. on

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Joseph M. on

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Natalie T. on

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Quick drop off and customer service was excellent

Harold T. on

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A scheduled move, whether large or small, is always a stressful situation however showing up for a schedule pickup of a U-Haul truck to accommodate our move was a great experience. All of the individuals at this location were all very welcoming and even a better experience when I learned that this was a family owned business. Michelle, her Dad and Husband were all welcoming and professional as they registered us for our truck rental. All of the paperwork was done in a timely manner and each step of the process was well explained to us. We were even provided with a quick session on how the rear door and loading ramp worked to make our work much easier. The entire process was performed with a smile and great customer service. I would recommend Fraser and Sons Storage to everyone who needs truck rental or moving. This again was an excellent experience.

kris b. on

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Johnny T. on

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Excellent service! Haven't experienced poor service from prior locations but this location seems to go above and beyond to deliver convenience and ease.

Celesia P. on

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Celesia P. on

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LATONYA S. on

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Jerdine W. on

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Andrea G. on

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Tonya was amazing and very helpful. She made this move so much more easier with her great.

kenny M. on

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Maria R. on

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Amy R. on

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Russell S. on

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I think the from office manage name was Jody..if I got that wrong, I apologize. She was fantastic. You can tell she cares about people and the work she does. No issues at all recommending this business

Chris E. on

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Jeff K. on

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Edward H. on

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This uhaul location was awesome no problems and they were very nice to work with !

Morgan D. on

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Jose C. on

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James L. on

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Nicholas D. on

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This location is excellent

Bob G. on

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great customer service

Gary M. on

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Kevin S. on

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Very friendly

Mary M. on

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Tonya, as well as her wonderful daughter were both sweet, helpful and absolutely fabulous! I've rented several uhauls over the years, and this was by FAR the best experience I've had thus far. Thanks Tonya!

MICHAEL E. on

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Extremely accommodating and Professional.

brandy t. on

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The whole experience was great and Tonya was wonderful. No improvement needed what so ever.

Tonshia F. on

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The staff here is always courteous, friendly & very knowledgeable. This is my 2nd time renting from them. Will recommend them for sure.

Sarah H. on

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This is the best location! Personal service! Great experience! They are so kind and clear and helpful. Amazing to think that renting a Uhaul can be a delight!

Paulo G. on

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Bennett K. on

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This is the 4th time what I have come to pick up a trailer reserved and it not be there y’all are getting terrible

john f. on

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Brian H. on

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Thomas S. on

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David M. on

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Jim W. on

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david c. on

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Very helpful

Fran W. on

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We enjoyed working with this location. They were friendly, accommodating, helpful and provided all we needed for our small move.

Cindy H. on

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Edward P. on

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Chanda G. on

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Joy J. on

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Tonshia F. on

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The ladies here were very nice & explained everything thoroughly. They already had my papaerwork & truck ready when I arrived. I was in & out in about 10 minutes or less. Very professional. I will be using this facility again. Keep up the good work ladies.

Jackie D. on

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Pleased with service,

Gabriel S. on

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TERRI K. on

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The employees there were very kind, welcoming & even talked to my son while we were there. They went above & beyond other Uhaul stores I have dealt with.

charles s. on

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Best dealer ever !

Ray O. on

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Nicole was extremely helpful. Service and check in was easy. I would highly recommend this location.

Mark C. on

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Process was so efficient. Tonya is absolutely amazing. We could not have had a better experience. Highly recommend this location.

Meghan B. on

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Had issues with the drop of portion of the rental.

Paul L. on

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I was given 2 prior pick-up locations by U-Haul before getting assigned to this location. Although this location was good, my original pick-up date was not honored and I was given the runaround. I filed an objection and I was not satisfied with the outcome. I would suggest adequately compensating customers who are inconvenienced. This was very dissapointing and I may never use U-Haul again.

Shirley W. on

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The service was excellent. Thank you.

Mike M. on

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Very friendly and professional staff

Shaquitta T. on

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Shawn H. on

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Representative was extremely pleasant!!

Angel S. on

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Brenda L. on

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Friendly professional service during signing rental lease papers! I would use this company’s location again, as well as, recommend to family and friends.

Jason S. on

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Travis S. on

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Well done-Thanks !

Brianna B. on

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heidi k. on

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ruby s. on

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William C. on

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Large open parking lot made drop offs easy. Location was easy to find. After hours key drop box was easy to see.

Sarah S. on

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