I believe some form of rate adjustment should be created for rural areas. You can't actually take advantage of a true in-town rate when you live miles away from a dealer. Just thought I'd mention it.Daniel M.
Customer Reviews for Glen Alpine Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was on empty - I had to drive directly across the street to fill it up upon picking it up!!!Robert C.
Great service!Crystal H.
Customer did not leave a comment.Ken W.
I will use this particular location again.Paula L.
Customer did not leave a comment.Leonel L.
The computer site was awful to useDaniel Y.
Went by at 3:30 pm and they were closed!Kenneth G.
Customer did not leave a comment.Melissa T.
Customer did not leave a comment.David L.
Customer did not leave a comment.Patrick S.
The staff at Glen Alpine Storage were great, and very helpful. The website for U-Hall was down for over an hour, could not get the truck till it was up. Lost a lot of moving time! Would never use U-Hall again!!KEVIN G.
Overall every thing went well. Mr Morrison was friendly and very informative because I asked alot of questions. I still didn,t quite under stand the MI charge though.scillia L.
Customer did not leave a comment.Aaliyah H.
Very helpful in getting my truck ready to go.KEN B.
Very good service, prompt response and good customer follow-up. Thank you !Mary H.
Customer did not leave a comment.Meagan M.
Great experience...great price!DONNA C.
Much too expensI've for 3 hours use.Mel R.
customer service was excellent and very helpful. would highly recommend to others.CHARLES B.
Nothing to improve here, Kenny Morrison was excellent. He answered all of my questions and had great suggestions to help me on my move. He helped me every step of the way during my rental.Christopher F.
Customer did not leave a comment.YENG L.
Everything was very smooth and the lady who rented the truck to my husband and I was extremely nice.Davin L.
Customer did not leave a comment.Jennifer W.
Customer did not leave a comment.Jason B.
Ken Morrison at Alpine Storage @ Glen Alpine Storage in Morganton, NC provides consistent superior customer service. I've worked with him in the past for truck and storage rentals and would highly recommend him/his service location to everyone!karen R.
Customer did not leave a comment.Leesa G.
Customer did not leave a comment.david S.
The equipment was clean but the rod leaked and the items inside got wet. Also. The truck slipped gears between 55 and,65 MPHLISA B.
Customer did not leave a comment.HEATHER F.
Trying to charge me twice and for fuel I didn't use I need to talk to corporate before I pay any more moneyFloyd T.
Glen Alpine storage was great U-Haul told Glen Alpine storage I would recive my refund in the mail it still hasen't came I paid with cash I wont cash back I paid over 700 for the rent used less miles and truned back in early I am high upset its a 100 fucking bucks I wont something to happen by next wed and thank you for wasting my time tipeing this fuck with me!!! storage masters and glen alpine storage are great places and did everything right on there part. I did what I said I was going to do now U-Haul do your fucking partNATE M.
The prices far exceeded budget rental. We ended up turning in our uhaul and switching to Budget.Tamera C.
Customer did not leave a comment.TYLER K.
Young lady In Glen Alpine was very helpful and pleasant to work with during our drop off processJONATHAN T.
I was very pleased with everythingJAMES B.
Customer did not leave a comment.SHARON L.
Very friendly and knowledgeable service.Bob W.
Customer did not leave a comment.MICHELLE W.
I can't think of anything that would improve the service at this location. They did a great job.GINA M.
Customer did not leave a comment.AMBER S.
After making reservation and arrangements to pick up van at 8:00 a.m., the person was late, and then couldn't operate the computer system to complete the vehicle transfer. She had to call someone else to complete the transaction. Also, I did not realize there was a mileage fee and was not informed that there was one until I went to pick up the vehicle. The woman also asked me to sign a form saying the vehicle was in good condition when I hadn't even seen it!LINDA M.
great locationBillie B.
Good service. Truck was ready to roll.JIMMIE R.
I reserved a 10' truck because I was only hauling a bed to my mom's house, which was her Christmas present. I called Xtreme Motors the day before, to confirm my truck, and the guy said "great, I guess I'll have to dig it out since it snowed last week." It snowed on Saturday, I was picking it up on Thursday. Most of the snow had melted. When I got there, they decided to give me a huge 14' truck instead, which was far bigger than I originally needed. When I told them that I didn't want the big truck, they said that I could go shovel the 10' truck out myself. The 10' truck had four inches of snow around it, they could have driven it out of there! It cost me nearly $70 to fill this tank up! I'm so done with Uhaul.MICHELLE I.
Proffesional convenient service. Would use this location again.PATRICK M.
The truck was not looked over or noted for damages before I took the truck. 20 miles into my trip I stopped for gas and found the front passenger side tire had a large bolt that had punctured the tire. My tire had lost a great deal of pressure. I think this could have been avoided if xtrememotors reviewed and properly checked the truck before I rented it. Even more concerning were the many staples and nails left in the truck.