Customer Reviews for Global Shipping Next Express
(U-Haul Neighborhood Dealer)

9 reviews

18070 Mateny Rd   Germantown, MD 20874

(240) 252-3154

Location Hours

  • Mon-Fri: 7:30 am - 8:30 pm
  • Sat: 8 am - 7:30 pm
  • Sun: 8:30 am - 6 pm

Services at this Location:

Contact Us

(240) 252-3154

18070 Mateny Rd
Germantown, MD 20874

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 8:30 pm
  • Sat: 8 am - 7:30 pm
  • Sun: 8:30 am - 6 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great customer service........." Just needs-more signage"..

john L. 
Rating:
4.0

Customer did not leave a comment.

elias C. 
Rating:
1.0

This is a frustrating location. I had a difficult time locating this building and the trucks. There is no actual store front for this building. Inside is very dirty and trashy walls were not painted, trash everywhere. Is this what represents U-Haul? The representative was an okay man. He seemed surprised and somewhat annoyed we had a difficult time locating the place. Not only that, but he failed to tell us that our reservation had changed the size of the truck we'd be renting. The equipment was beyond sanitary. Rusted flakes were falling off. Equipment is due for an upgrade or at least a repainting.

Patrick B. 
Rating:
1.0

Customer did not leave a comment.

Abria E. 
Rating:
3.0

Customer did not leave a comment.

Kayla S. 
Rating:
2.0

Charged me for 2 days when I only used the truck for 5 hours

Jose M. 
Rating:
1.0

We were dropping off at night. The store front is unmarked and we could only identify it by the address number. We couldn't locate the drop box, and had to figure out where to leave the truck (behind the strip mall in a separate parking lot.

Andrew K. 
Rating:
5.0

Customer did not leave a comment.

Davonte S. 
Rating:
5.0

Customer did not leave a comment.

Gianni M. 
No reviews have been submitted for this location.

Additional Services at this Location

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