The 24 hour drop off probably works better during business hours.peter F.
Customer Reviews for Great Shipping & Postal
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.LaTanya T.
I pissed on the truck you guys SuckWILLIAM ROSARIO R.
Customer did not leave a comment.SEAN C.
Customer did not leave a comment.Fernando A.
Customer did not leave a comment.Doris M.
Excellent costumers serviceCARLOS C.
Customer did not leave a comment.SEAN H.
Excellent serviceCarlos C.
Make sure it's clean and the indicators in the truck work. Also I don't understand why you offer a $20 truck but then at check out it's literally $100. Where did the $80 come from?Raheem C.
No signage or clear direction where to drop off uhaul. I walked around the block three times to no avail.JORGE G.
Have more parking spacesJULIO F.
That was not the cargo van I ordered, and it had no ramp.Marcus L.
The services is exelllent.DOUGLAS H.
Customer did not leave a comment.April S.
Customer did not leave a comment.Milton L.
Customer did not leave a comment.LORI M.
I would absolutely recommend this location(817 Dexter St) to my friends and family. Their was no long lines, it was clean and the customer service was excellent. It was the complete opposite of the location in Newell st in Pawtucket, RI.Max B.
Customer did not leave a comment.Alexandra W.
Customer did not leave a comment.Daria C.
My online reservation was not available when I arrived even though I had done it well in advance. I had also filled out the express check out which the store had issues retrieving as well. The manager was not very helpful and blamed me for the reservation process. It took more than an hour to get the truck. Use a different location.Hector N.
The staff was amazing and very helpfulFelipe P.
Showed up a little late..was told no charge will be applied ...was never told about gas charge.. Gas was right amount.....Kyle F.
Customer did not leave a comment.MELANIE S.
The people that ran this location where very nice and helpful The U-Haul app not so muchdavid G.
Customer did not leave a comment.RICHARD L.
Good serviceHENRY O.
Very easy to rent. The truck was clean and we moved everything with ease.NARCISA S.
Check and make sure there's no bugs like roaches in the truckbarbara C.
Amazing customer service! Will always use this location if I need anything.Deondre B.
The staff was well-trained, professional and courteous. We will definitely do business again. Thank you very much!Eduardo B.
Advertises 17' truck but did not have any. The Cumberland, RI location didnt have 17' trucks either but advertises on the websiteMaureen A.
Customer did not leave a comment.ROSA B.
Customer did not leave a comment.WILLIAM W.
Needs a bigger sign on for better ID. Location service was okay. Need future universal service. Thanks.adewole A.
I would really like a phone call about this situation. 7745349272 JenJennifer F.
Customer did not leave a comment.Ashlee A.
Customer did not leave a comment.DAVID D.
Customer did not leave a comment.Daniel B.
Customer did not leave a comment.Gary J.
Great serviceMANUELA B.
Customer did not leave a comment.ALVARO O.
You guys are awesome!!!! Please keep the high standard!!! Very Happy to do business with you.MARILENE G P.
Never walked me through to assure previous damage on vehicles like most places do. I felt as though I needed to take pictures to be sure to cover myself, Didn't receive any receipts for downpayment. Just poor business ethics. I feel next time I won't expect the change of location given to me....Debra C.
Great location and very pleasant costumer service! I will recommend this location to any of my friends. Thank you,TOBIAS A V.
Had some difficulty communicating due to somewhat non english speaking staff. But otherwise good.James L.
Customer did not leave a comment.Vivian B.
I called to ask hiw much would i end up paying because i couldnt drop it off ontime.. the guy as i was walking out said he just didnt felt like telling me the price and hunged upDaniel R.
Customer did not leave a comment.Alyssa A.
Customer did not leave a comment.Francis P.
Just a general comment--no problem. I have used your service often--few times a year. this is the first time the interior truck part was not clean. It was not dirty, but was not swept out. No trash, just small amount of light colored "dirt". No big deal--just a comment.WILLIAM H.
Really responsive and helpful rental attendant! Well done!Philip S.
Customer did not leave a comment.Brittney E.
Customer did not leave a comment.
Customer did not leave a comment.james H.
Very old building. Was difficult to leave as it was on a 1 way street and I was not informed. The people were nice.Rodney D.
Customer did not leave a comment.frankie A.
Really nice people and very accommodating!JODY M.
Excelent serviceCLAUDIA L.
Customer did not leave a comment.steve M.
Excellent serviceTCC M.
Customer did not leave a comment.WILLIAN S.
Customer did not leave a comment.Julie C.
Be more professionalMeghan H.
Customer did not leave a comment.Susan L.
Horrible self service booked 17ft truck got 15ft didn't need any extra equipment but still it showed up on my billingNelson A.
Friendly great service!Danielle l G.
Customer did not leave a comment.Wanda S.
Customer did not leave a comment.Diana S.
Great serviceMANUELA B.
Customer did not leave a comment.Michelle P.
Very friendly helpful very responsive to any questionsPeter L.
Customer did not leave a comment.KEVIN S.
Customer did not leave a comment.Carmen C.
Customer did not leave a comment.ELIZABETH G.
I will go to this Uhaul again and tell my friends. The UHaul location I went to before going to the Central Falls location I did not find them to be as friendly. The Central Falls location was, helpful, informative, convenient and friendly.MARY H.
Customer did not leave a comment.Viana D.
PerfectJOSEPH P. S.
GOOD SERVICE.CLAUDIA L.
Customer did not leave a comment.HENRY O.
Customer did not leave a comment.HENRY O.
Customer did not leave a comment.Kelly B.
I prepaid for my rental and the lady told me I was charged 100.58 for rental and 15 miles of travel and when I went to pick up the truck I had to pay another 14.00 then when I dropped off the truck I had to pay another 8.00 and when I went to drop off the truck the clerk told me I did not pay and he had to make numerous calls then when I asked him how much was he charging me he told me I would have to contact Uhaul to find that out.Jessica B.
none--Always been satisfied with your firm.William H.
Excellent customer service!JESSICA C.
Have someone speak English we do live in America. Tell the customer exactly what the charges will be.Lisa P.
Customer did not leave a comment.Eugene S.
Communicate with staff at this location about replacement vehicle. The person I spoke to at this location was very nice and helpful to his abilities. He ha no control or power to make any changes to orders so we had to wait over two hours to get our vehicle cause he couldn't do it on his own for some reason.STEVEN G.