Customer Reviews for Harmon Auto Repair
(U-Haul Neighborhood Dealer)

624 reviews

111 Brighton St   La Porte, IN 46350

(219) 362-0459

Location Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am - 12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(219) 362-0459

111 Brighton St
La Porte, IN 46350

Services at this Location:

Location Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am - 12 pm
  • Sunday:
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Nothing everything went smoothly

TERRI Y. 
Rating:
5.0

Customer did not leave a comment.

SARAH M. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Very pleasant personnel no need for improvement

JEANNE J. 
Rating:
5.0

Super efficient, great service and very helpful! Thank you!!

JOSHUA B. 
Rating:
5.0

Customer did not leave a comment.

Julius Miguel L. 
Rating:
5.0

Adam Harmon came down from their other shop when I arrived and expedited unhooking the car and driving it off the trailer in a matter of seconds. Brian at the shop let me come back to remove the extra items that wouldn't fit in storage.

Margaret L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Great place

David P. 
Rating:
5.0

Customer did not leave a comment.

Kaleb R. 
Rating:
4.0

Nothing it was a good experience. Just a disappointing day because I couldn't use the trailer because after I picked it up to move it started to rain so I had to return it early and didn't get to use the trailer. So now I'm out the 45.00 bucks

Randall H. 
Rating:
3.0

Customer did not leave a comment.

Thomas L. 
Rating:
1.0

I'm not happy at all… I can just cry…

LEVON C. 
Rating:
5.0

Great job!

Danny E. 
Rating:
3.0

Didn't tell me I had to check in the trailer online. Had to drive back over hours later to check it in so the website could verify my location

Andrea S. 
Rating:
4.0

There were some complications w booking but got resolved timely…

TYRELL Z. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Always helpful helping me find what I need , the BEST always!

LINDA M. 
Rating:
5.0

My experience was great.

RONALD K. 
Rating:
5.0

The truck I reserved was not available but I was upgraded at no extra charge.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

BRANDT B. 
Rating:
5.0

Customer did not leave a comment.

CARLA K. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
3.0

Customer did not leave a comment.

Nicole G. 
Rating:
5.0

Great experience. Brian & Adam we're very helpful & knowledgeable no matter what the question. I would definitely use them again!!

Danny E. 
Rating:
5.0

Customer did not leave a comment.

Brian F. 
Rating:
3.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Laporte Indiana was very helpful.

JENNIFER F. 
Rating:
5.0

Check in and out was fast and easy.

SCOTT M. 
Rating:
3.0

We had to come back the next day to return the truck, he wasn't able to check us in when we first dropped off the truck. I downloaded the app but it wouldn't open up. I only have an Iphone 6, so the app may not have been compatible.

PATRICIA S. 
Rating:
4.0

Customer did not leave a comment.

david P. 
Rating:
5.0

Great job team!!

JOSEPH YOUNG R. 
Rating:
5.0

very friendly

DAVE P. 
Rating:
5.0

Brian was very accommodating making sure everything was in order before we left

Danny E. 
Rating:
5.0

Keep doing what you are doing now

Evaristo H. 
Rating:
5.0

Customer service was excellent and location was very convenient. Great experience and will recommend as well as use again in the future.

Brett S. 
Rating:
5.0

Customer did not leave a comment.

Jeff G. 
Rating:
3.0

Made me wait to long to turn truck in

STEVEN D. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH S. 
Rating:
4.0

Customer did not leave a comment.

MAXWELL E. 
Rating:
5.0

Customer did not leave a comment.

Joshua D. 
Rating:
5.0

Nothing everything was GREAT!!!

Nicole W. 
Rating:
5.0

Customer did not leave a comment.

WAYNE B. 
Rating:
5.0

Customer did not leave a comment.

DEAN W. 
Rating:
5.0

Brian was excellent in helping and explaining the process. Will be returning!

Jeffrey T. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer service was excellent .

Harry W. 
Rating:
5.0

I have used them a few times now for rental trucks when we need to move large items or office furniture for our company in Laporte, Indiana. They are professional, courteous and very helpful. Please thank them for me.

MARK M. 
Rating:
5.0

Customer did not leave a comment.

LuAnn B. 
Rating:
5.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

This place was great. I jokingly refer to it as the place I store my trailer when I drive by because it's so much easier to rent than own. I'm grateful for the service.

William M. 
Rating:
5.0

Customer did not leave a comment.

BRIAN S. 
Rating:
5.0

Bryan was awesome to work with!!

Mark L. 
Rating:
4.0

The guys were great and very helpful. Keep it up

BRYAN B. 
Rating:
5.0

Customer did not leave a comment.

LARRY W. 
Rating:
5.0

This was a very good experience.

Dale C. 
Rating:
5.0

Customer did not leave a comment.

Gregory B. 
Rating:
5.0

Customer did not leave a comment.

Dwight A. 
Rating:
5.0

Bryan at Harmon Auto Repair is OUTSTANDING. He is kind and patient!

Juli P. 
Rating:
5.0

Customer did not leave a comment.

Patrick S. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth R. 
Rating:
5.0

Everything was great. Fast service and convenient location.

Bryan M. 
Rating:
5.0

Nothing.

Phillip B. 
Rating:
5.0

Wish I would have been told that the pickup location was located an hour away before the day before I was scheduled to pick up the truck. Made the reservation for a store close to me and was told everything was fine the day making the reservation. Day before I get notified saying they don't have any trucks in the state and I had to drive an hour to get it. U-Haul added extra miles for free, but that doesn't make up for the time it took just to get the truck.

Randi R. 
Rating:
3.0

either I miss read the contract or the advertised price was very misleading. I rented the 10 ft box truck advertised at 19.95, had the vehicle for less than three hours, never left town and the check out price was 48.00 Even with the insurance (voluntary) tacked on to the 19.95 it seems a bit out of wack.

Robert H. 
Rating:
5.0

Very nice people n everything was excellent

ROGER G. 
Rating:
3.0

The employee was frustrated with an issue during check in and made me feel like I was a hassle cuz I dropped off Friday afternoon. I understand he has a lot to do but was handled a little poorly. But I didn't have any issues with the truck or equipment

Carly T. 
Rating:
3.0

I had reserved exactly what I needed online. Then paid for what I owed. Before I picked up UHaul, a lady called to say 20' I reserved wasn't available and the 26' we could rent was in a different town than I reserved. I was given extra 10 miles and longer than 24 hours at no extra charge. Very appreciated. When I got to 111 Brighton I was told I owed another $63.10 because the rate they pulled up wasn't the UHaul website charge. !

KENNETH S. 
Rating:
5.0

I love this location!! The people are fantastic!!

Stacey J. 
Rating:
5.0

Keep doing what your doing! Very happy with service!

LINDA M. 
Rating:
5.0

Brian at Harmon's is always very helpful! He is always very courteous and makes sure everything is ok before I leave. He does everything that is within his power to make sure my rental goes smoothly. There have been times when u haul communications have been down. But he somehow manages to get me in a truck and to my destination on time. I thank him for all he does!!!

Danny E. 
Rating:
5.0

Customer did not leave a comment.

TOM M. 
Rating:
2.0

Customer did not leave a comment.

Stephanie G. 
Rating:
5.0

Customer did not leave a comment.

Stephanie R. 
Rating:
5.0

Customer did not leave a comment.

TAMMY C. 
Rating:
5.0

There is nothing to improve! Customer service is top-notch, the rates are great, everything was excellent.

SONSHINE T. 
Rating:
4.0

Customer did not leave a comment.

GARY J. 
Rating:
3.0

Customer did not leave a comment.

Christian S. 
Rating:
5.0

The problem is we went 14 miles and when we got their we were told we used a half tank. That the deposit they would need to keep. The guy is super nice so we went back and put 20 in gas even though the other employee admitted the starting tank was wrong. We were overcharged 20 dollars and the inconvenience of taking it again to put gas in the tank it to be overcharged and deposit kept. Because the other man could not fix it in the system the over charged was 20 plus time taking back out when we went 12 miles. A bit unfair but they are very nice and friendly. I know it was a mistake and UHAUL should fix it.

Sarah C. 
Rating:
5.0

Great customer service. Would recommend this service to all my friends and family

RICHARD D. 
Rating:
5.0

I would not change a thing.

Keith S. 
Rating:
5.0

Customer did not leave a comment.

TIM G. 
Rating:
5.0

Customer did not leave a comment.

PATRICK G. 
Rating:
5.0

One tire down 15 pounds.

BRADLEY S. 
Rating:
5.0

Customer did not leave a comment.

Murrell F. 
Rating:
5.0

Easy to get to and very accommodating!!

JOSEPH H. 
Rating:
5.0

Customer did not leave a comment.

Donald J. 
Rating:
5.0

It was a busy, holiday morning (Christmas Eve🎄), & yet the man at the LaPorte uhaul place who helped me get my truck, was so very kind and patient and wonderful ❗I will refer anyone I know to go there❗🚚

Melissa A. 
Rating:
5.0

Customer did not leave a comment.

Brian F. 
Rating:
2.0

Customer did not leave a comment.

Brittney K. 
Rating:
5.0

I wouldn't recommend U-Haul period not because the location

Thomas S. 
Rating:
5.0

Above and beyond effort fo their clients

William W. 
Rating:
5.0

The service was great! ⭐️⭐️⭐️⭐️⭐️

JESSICA L. 
Rating:
3.0

The trailer we had leeks pretty bad!! May want to address that.

Jim R. 
Rating:
5.0

Customer service was excellent

Bruce H. 
Rating:
5.0

Customer did not leave a comment.

RHONDA F. 
Rating:
4.0

Customer did not leave a comment.

Richard N. 
Rating:
5.0

It was a pleasure dealing with Harmon Auto Repair for my U-haul needs. Sure wish I could have turned in the trailer that I brought up from Florida in June at this location. Instead I was sent to Valparaiso.

Jeffrey R. 
Rating:
3.0

First of all, this location was 30 minutes from my home and requested pick up location. When I arrived, the 26' truck one way truck I reserved a month in advance for 7am was not there. Further, this location doesn't open until 8am. There was apparently only one 26' one way truck in the ENTIRE CITY OF CHICAGO, and it wasn't returned so I had to drive an HOUR AND A HALF to LA PORTE INDIANA to pick up a truck. I drove 4 HOURS before I could get the truck to my house for movers to load it. I was late and it cost me extra $$$.

Andrew M. 
No reviews have been submitted for this location.

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