David was so great to work with!Stephanie S.
Hayden West Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Patrick C.
Customer did not leave a comment.Denise O.
Customer did not leave a comment.Christine C.
Great service, friendly and very knowledgeable.WOODY M.
It was a wonderful experience at this location! Very efficient, the can was ready for us and even warmed up! I will rent from this location every time from now on! Thank you so much...Twila C.
Customer did not leave a comment.jeffrey C.
Customer did not leave a comment.Dawn L.
Excellent service and very kind man I talked to. Great experienceJeanine G.
Customer did not leave a comment.Luka G.
quick service, trailer worked great, good price.Joaeph F.
Very happy with my experience with this location. The service was above and beyond.jim M.
Customer did not leave a comment.KURT W.
Customer did not leave a comment.arlyn E.
Customer did not leave a comment.Roger B.
Great customer service. Good vehicle, exceeded expectations.JEREMY D.
Customer did not leave a comment.Jim F.
Gentleman who checked out the trailer to me was quick and efficient. Got me on my way very quickly.Robert G.
Great customer service!! Thank you! :)Barbara S.
Couldn't have been better!! Thank you.arlyn E.
Excellent customer service.David G.
Dave is awesome to deal with. Helpful, friendly and efficient. Thanks!Joel B.
Customer did not leave a comment.Heather F.
Customer did not leave a comment.Anthony E.
Nicest worker, he helped me hook up trailer and was very kind.Natalie M.
Stop selling my name and phone number. From the day I returned the truck, I have been getting phishing texts. I know it originated with you because the texts come in my husband's name on my phone. I'll be writing to the Secretary of State about your business practices.Robert D.
This is the best UHaul facility and owner in the nation. It's small but the owner really cares. Put this branch as a model location of how to treat customers. Super Thanks !!Thomas W.
Customer did not leave a comment.Bruce V.
Customer did not leave a comment.Cheryl V.
Customer did not leave a comment.Philip B.
Customer did not leave a comment.Roy M.
I was charged a cleaning fee. I swept and blew out the box portion of the truck. The inside cab was clean and during the walk through with the associate not one mention of any issues. I returned the truck on 09/09/2020 and did not receive my receipt until 09/15/20. Not happyPAUL A.
Super Great!!! They are the best in N Idaho!Thomas W.
Customer did not leave a comment.Ray M.
The entire crew there is awesome. Thanks Shawn for making the process a pleasure!Joel B.
Dave is fantastic. He went out of his way in everything I needed and I never had to wait for a call back as he always answered his calls at the time I called himdennis V.
Customer did not leave a comment.Joseph C.
Customer did not leave a comment.Paul R.
Keep doing the same thing!Brian M.
Really enjoyed the folks who operate this location. They went above and beyond the basics to make sure everything was quick and easy. We became instant friends and I'm looking forward to seeing them again!Michael L.
Customer did not leave a comment.Dewayne W.
Guys were very friendly and positive. Great, convenient locationDaniel N.
No improvement neededAndrew P.
They were very courteous, informative, and I received excellent customer service.Brenda L.
David was very professional, friendly and knowledgeable. Was a great experience and will use this location in the future! Very pleased!Michael F.
Customer did not leave a comment.Keith V.
Very friendly and helpful, could have gone over some details. Like fuel purchasing? It said on the tank no 85 octane?Curtis S.
Instructions for leaving the truck were a little vague. Should the doors be locked? What about the hand truck and furniture dolly they are not mentioned in the return process. Other than that it was a good processJon L.
FAST CHECK IN AND OUT.hal M.
Customer did not leave a comment.Bill K.
Excellant customer service. A great experience. Would definitely use them in the future.DAVON T.
Customer did not leave a comment.vicki J.
Customer did not leave a comment.Luis C.
Cruise control on the vehicle would have made the driving easier.Sam V.
Customer did not leave a comment.hal M.
Customer did not leave a comment.Chadwin B.
Customer did not leave a comment.Blair H.
This is my third time doing business at this uhaul location. Hayden west storage never disappoints. Definitely goes above and beyond. Highly recommend!!Nick O.
Customer did not leave a comment.Jeff D.
I dealt with Dave at this location and he was very helpful. He was happy to answer all my questions, and address any concerns I had. He hooked up my trailer very quickly and I was on my way. Upon returning the trailer He was very busy helping other customers so I backed it in and got it mostly unhooked by the time he was able to get over to me. I would go back to this location any time.William M.
Customer did not leave a comment.Dean J.
This was best UHaul customer service ever! I highly recommend renting from Hayden West Storage!Sabra B.
Customer did not leave a comment.athina C.
Customer did not leave a comment.Fred J.
Customer did not leave a comment.Richard B.
Customer did not leave a comment.Stephen D I.
Customer did not leave a comment.Jennifer S.
Customer did not leave a comment.BRYANNA LEE M.
Easy pickup and return. Very friendly and helpful.Daniel L.
David always works with me to get what I need when I need it.FRANK W.
After hours drop-off was really easy.Stephen G.
Customer did not leave a comment.Patrick S.
Fast service, good equipment, reasonably priced. Good experiance!Robert K.
They were amazing they took the Extra time to help us out and was evil to get us a second you haul for needs great place would strongly Recommend them to everybody they are kind courteous and very respectfulVanessa S.
These are wonderful people to work with. They are kind, efficient and professional. We were fortunate to get their new cargo van. Very excited to have the van at this location!!!Todd T.
Customer did not leave a comment.FRANK W.
David was very professional:kind and went the extra mile, not just for myself , as I witnessed other customer reactions ! Thank you for the pleasant experience in a difficult time of moving â€˜Claudia G.
Online 24/7 means 24/7. Dealers must do business like the company or don't do the UHaul business. It was very frustrating to go through the reservation process and then not have a key available. The dealer was unwilling to help because he's not open on Saturday. If U-Haul says 24/7 then dealers have to make that work. Bob the U-HAUL manager came through and cut a key. He did a great job.Randal H.
this guy was an artist at moving a trailer around in reverseW. Edward L.
Customer did not leave a comment.ANTHONY B.
Customer did not leave a comment.Robert J.
I seriously can't think of anything they know the business and are kind professional and make you feel importantSherie P.
Great customer service! no waiting and always someone available to answer phone or speak with in person.Michael H.
Thanks for being so easy to work with and so friendly!Joel B.
Customer did not leave a comment.Paula K.
No improvement needed! We were exceedingly pleased with your service. Thank you.DEBRA A.
Great people!Ron M.
Customer did not leave a comment.David D.
The staff members are always extremely friendly and helpful. I would absolutely rent from this location for all my U-Haul needs!Cassandra F.
Friendly assistancePaul P.
Customer did not leave a comment.Jeffrey B.
Nothing...These guys are awesome!Pamela G.
Everything was tiptop, thank you Hayden Uhaul!Pamela G.
Nothing short of â€œTOPâ€ shelf service.william L.
Great job by the Hayden Lake team. Chuck had me in and out quickly. Equipment was clean and in proper order. Thanks guys!Matt G.
Chuck is awesomeGrant O.
Great family run business. Nice to support local Hayden business.matthew R.
Nothing needs improvement. Great vehicle and great customer service.Ryland S.
Note that his dealer has a small lot, so he closes when it snows and I was the last customer to drop off trailer as his lot was almost full.ardis C.
Customer did not leave a comment.Carey P.