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Lance D.
Customer Reviews for Hicks Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lady running it Clista was so friendly and helped with the whole process.
William C.Same as last comment
Paul S.I dropped off after hours. I called them the next day to confirm everything was ok and they were very nice and helpful.
Michael S.Helpful, friendly.
Tambi S.None
Heidi G.The tires were low on air, the tire stap wenches were rusty and needed to be oiled. The place the trailers were kept was a sandy lot and I had to sweep the sand out of my truck three times. The lady that helped hook up the trailer tried to take a short cut hooking up one chain because it took a little effort to do it right. Needless to say this site needs some help or at least some that will make sure the equipment is in good working condition.
Stephen G.The only issue we had was the small area for picking up and dropping off. Had to wait on service road of Hwy 69 and that is not safe! Lady was very kind and knowledgeable but needs a better set up.
steven C.It needs to be cleaned up, stuff is everywhere.
Melanie L.I returned equipment after hours and without availability of internet could not do online return
Tom S.What a quick and great experience. Couldn't have went smoother. Great job!
Tammy M.Fantastic experience from start to finish. Thank you
ANTON R.Young lady was very professional and advised me on what I needed to move my product successfully. In fact, she found me a trailer that was less expensive than what I thought I needed.
David D.Drop off was the only good thing about this rental experience.
Tommy P.They were very helpful at this location.
GLORIA N.Excellent as always. Thank you
Amy R.NA
Cody B.Make sure your ‘in-town†26ft. trucks are serviced. The most unbalanced, continual vibration truck we have rented from UHAUL. For the price we paid, and the quality of truck we will not rent or recommend Hicks at Lindale, Tx. There was no offering of recompense for the service we experienced from renting your truck. We are very disappointed!
Harold T.Great customer service!
David D.Very nice people!
Betty P.Everything great at Lindale location and at Ross/Greenville location in Dallas. The lady in Lindale was so helpful and quick. And in Dallas they were so accommodating with my schedule as it took me way longer to get moved than anticipated!!! Thanks to all and Happy Holidays!!!
maryjane R.Everything at Hicks exceeded our expectation. The lady went out if her way to make things easy, and the equipment was clean, ready when we arrived even though we arrived a bit early and the manager or owner was very personable.
joe S.