Customer Reviews for I75 Business Park & Self Storage Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of I75 Business Park & Self Storage Inc

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Nicholas S. on

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William D. on

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The service at point of sale was excellent. The truck itself was in very poor shape with a broken mirror, loose steering and in badly need of mechanical work

thomas K. on

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Courtney M. on

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Nicholas D. on

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wanda T. on

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Desmond F. on

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Great location. Truck in poor shape. Still ran with no major issues. A/C anemic

Denise C. on

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Everything was very well organized and ran very smoothly. Thank you

Steve R. on

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Computers were down during pickup and I did not receive a contract. Also, the cables on the rear door were broken. Upon return, I was charge additional fuel based on an amount shown on a contract I never received even though I placed fuel in the truck back to gauge where it was when I picked it up

Antoinette K. on

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Susan H. on

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Jenisha P. on

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Gary W. on

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Of special concern to us is the fact that shortly after providing our contact information to U-Haul, in regards to our rental, we began receiving unwanted e-mails from various "spam" sites. We cannot be 100% sure our rental from U-Haul was related to this issue. If not, it sure is a coincidence. It would be very much appreciated if you would please remove our contact information from ALL of your customer lists!!!!!!!

EUGENE H. on

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Gena B. on

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Very accommodating, friendly and knowledgeable.

Victor T. on

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Carol was super helpful and we needed this at the last minute and she made it happen

George L. on

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Gail A. on

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Phyllis S. on

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Drop off was a breeze!

Peter N. on

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Awesome service

Beatrice R. on

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Carol the service manager there was extremely pleasant and helpful. I give her 10 stars ??!

Bob R. on

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Friendly service.

Valerie N. on

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Service was very pleasant.Very good Customer Service. The truck didn't drive well,even with the Haul/tow engaged or disengaged. The truck wasn't the usual standard of uhaul

Chris R. on

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They did exactly what wss expected of them and were kind.

Michael S. on

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Some small issues with the truck but great service overall

RALPH E. on

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Carol, the manager was very friendly and incredibly helpful.

Jason H. on

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Greg W. on

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Great customer service!

Mike C. on

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Not sure how to improve my experience it was pretty much seamless! However, I would love to give Kudos to the young lady who handled my transaction, she was amazing!

Randall H. on

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Be helpful make suggestions as to what equipment would be appropriate for the task

Morgan R. on

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This uHaul location is small, but their attention to customer's needs are top notch. Everyone was extremely friendly and helpful. If I need to rent a truck again, I'm definitely coming back here.

Paul M. on

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Paul M. on

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Erik E. on

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JOSEPHUS J. on

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Customer service was top notch!!! Will be using this location more

Curtis F. on

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We have had an excellent experience with I75 Business Park and Self Storage, both as renters of storage units and renting UHaul trucks and supplies. Service is always excellent, and Carol makes everything easy to deal with.

Jonathan M. on

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This was the dropoff I had originally selected when I made my reservation but uhual decided to change that as well. I still went to this location because the staff is very friendly and understanding. Would recommend renting from them solely based on the staff at this location

JOHN N. on

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Quick, friendly, efficient service.

Adam S. on

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Headlight was out, A/C didn’t work, got pulled over for headlight and UHAUL did not care.

Otmara R. on

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stephen H. on

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needs better signs . very hard to find and park.

Michael S. on

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Natasha was very professional and made the return process very smooth.

janell F. on

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Laurence S. on

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Bridget B. on

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Naim M. on

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Paul H. on

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Robert B. on

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Honestly I wish I had chosen this location for storage as well. We originally went with Enterprise but it became a hassle. We scrapped that idea and went with uhaul. The woman who checked us out was lovely, I think she runs that location. Everything was simple, and handled efficiently. The whole experience was fantastic!

JOHN B. on

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i reserved a 10' truck and got a larger one which cost me more money in gas. not sure why. also i had to clean the truck cab from previous renter. the windshield has a crack/hole in it which was there when i picked up truck.

valerie P. on

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JOHN N. on

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Personable service. Manager Carol was very helpful and cordial.

sheila A. on

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The storage company accomodated my needs to rent more space to store my household goods. Thank you so very much.

Taneka V. on

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Holger G. on

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These are really good people who are efficient and know what they are doing. A real pleasure to work with them.

Shelly P. on

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Clerk was very nice but the rental arrangement was not as smooth as at a uhaul store. Only 1 truck available...no dollies or boxes available.

KALETHA V. on

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Francine G. on

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debra S. on

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For you to make sure you all have all the equipment in the truck

ANGEL C. on

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Manager Natasha Kinney was amazing, helpful and very respectful. I would recommend this location to friends!!

David F. on

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Terry at the office desk was professional & courteous.

Carlos I. on

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JANET W. on

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The customer service was great, but the truck was not well-maintained. It felt like it had trouble switching gears, and it was difficult to drive over 40 miles per hour. It said air was low in one of the tires. Both the problems would affect gas mileage. I was really concerned it would break down in the short amount of time I used it.

greg C. on

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Natasha was great on the phone AND in person. A seamless and enjoyable experience.

cindy W. on

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Jacob D. on

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Better signage and instructions for drop off

Thomas H. on

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William L. on

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Up-to-date POS system that doesn't confuse the employee using it. Should have a chip reader for debit/credit cards.

Stephanie L. on

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There were ants in the drivers side.

Munafbhai K. on

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Service rep should not leave the location to run errands. And needs to be trained on how Mobile Pickup works.

Randall W. on

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Outstanding customer service. Will us I g their services in the future!

Zulimar M. on

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no negative comments

christine K. on

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My pickup time was at 9am I didn't leave the store till 9:45am. The inside of truck box was dirty, the gas was only at 1/2 tank but paperwork said it was at 3/4 tank. Returned truck on time with the same amount of gas 1/2 tank only to receive bill that says there was 3/4 tank still. Is that so that next customer doesn't notice and can get charged for putting more gas in then was there to begin with?

Joanna P. on

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Cathleen D. on

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They were closed... at 2pm! I then drove to the location on the contract and they refused to take the truck despite what the contract said. I then went backed to the closed location at 3pm and left the key in the drop. Despite my voice mail, they did not return my call. Very unsatisfactory.

Daeho H. on

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Nicole C. on

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Gail F. on

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Carol L. on

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While it wasn't the locations fault, the overbooking took almost an hour of time to resolve after we drove 1 1/2 hours. We were on a time crunch and this really added to the stress. If you have a reservation, you should have a vehicle. The discount helped with resolving the issue. Thanks.

James C. on

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The manager was very friendly and accomodating. She took care of the whole process quickly and got us on the road.

Mark W. on

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The sales person was very good with being sure that the truck was right for what I needed. She was very efficient in the check out.

mike H. on

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Joshua E. on

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I was very happy with the woman who got me my vehicle. I was disappointed to find out that I couldn't add packing blankets to my order while I was at the location. The quality of the associate made this an enjoyable experience.

Anedria G. on

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Elaine D. on

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Outstanding service!!!

DEBORAH K. on

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Angel R. on

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Ellen K. on

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Was confirmed for Archer. When we arrived he told us the lot was full to go to one down the road 2 miles. There was no signage and no one there. There was one UHaul truck so we parked behind it and dropped the key through the storage office office door. Dropped off at 6 pm they didn't check it in until 10:45 am the next day. My brother said he had a problem with the Archer place before. WIll not recommend. The truck ran great and was comfortable for a truck. $50.00 gas (2.35/gal) for 300 miles. tank 3/4 full - refilled. Picked up at 4:30 Tues, dropped off 6 pm Wed - paid for two days. $318.

Malcolm K. on

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Just need to speed up the computer system. Took me longer to get in and out b/c of computer than I actually had the vehicle. Also, they refunded me the gas I put in b/c there was a mistake on how much fuel was in the vehicle when I got it. That is excellent customer service!

Cynthia K. on

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Roland B. on

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lynne M. on

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The most unprofessional U-Haul location I have ever experienced they don't know their product they don't know what they're selling and I will never do business with them again. Horrible is the only word to describe my experience.

Gaurav V. on

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Anastasia R. on

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Carol was a great help! First time renting a u-haul on my own and she definitely made me feel comfortable with the whole process. I would definitely recommend this location to all my college friends and residents from my property.

Luis V. on

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JAMES C. on

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Jamese T. on

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Michael C. on

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frank B. on

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Joshua S. on

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Nicest people ever. Just great.

Steffanie J. on

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