Customer Reviews for IStor It Sringfield
(U-Haul Neighborhood Dealer)

32 reviews

2745 S Maple Leaf Ln   Springfield, MO 65802

(417) 831-2872

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Special Operating Hours

  • 4/12/2021: 8:00 am - 9:00 am

Services at this Location:

Contact Us

(417) 831-2872

2745 S Maple Leaf Ln
Springfield, MO 65802

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Special Operating Hours

  • 4/12/2021: 8:00 am - 9:00 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Pam C. 
Rating:
1.0

Never there, we returned truck according to posted hours someone was suppose to be available. We came back 2 times later that same day and no one was there !

DENNIS E. 
Rating:
5.0

Amazing service

Dan G. 
Rating:
3.0

Customer did not leave a comment.

colleen M. 
Rating:
5.0

They need to tell us where to put the keys at when we drop off the truck keys at night or during the day that would've been helpful

Alyssa E. 
Rating:
5.0

The online app needs some work. I reserved fine but pickup was messy. Todd at istore helped straighten it all out for me tho. And Marqito on live chat helped also. All in all, a good transaction.

Dave E. 
Rating:
5.0

Customer did not leave a comment.

Cheryl C. 
Rating:
5.0

I was very pleased with my whole experience

LOUISE T. 
Rating:
5.0

v

jeri S. 
Rating:
5.0

After hour scanner

Kimberly M. 
Rating:
3.0

Was suppose to have returned the truck at 8 am and no one was there

Deborah G. 
Rating:
5.0

Customer did not leave a comment.

Jayson M. 
Rating:
5.0

Customer did not leave a comment.

Laura S. 
Rating:
5.0

Customer did not leave a comment.

Judith M. 
Rating:
3.0

Customer did not leave a comment.

dale L. 
Rating:
4.0

Customer did not leave a comment.

Bruce V. 
Rating:
2.0

I called numerous times only to get an answering machine. Had problems checking in trailer, when I called back the next day to inform him of this, I was told he hadn't even checked in the trailer yet. This was 16 hours after I dropped it off. I was also told I would receive a call from uhaul to inform me what additional charges I would have to pay. I have yet to receive a phone call. NOT IMPRESSED AND WILL NEVER RETURN TO THAT LOCATION!! NOT ONLY THAT BUT I WILL INFORM PEOPLE ON FACEBOOK TO ALSO NOT PATRONIZE THIS LOCATION!!!

Phillip M. 
Rating:
3.0

The first truck I was given had a maintenance issue within 10 mins of driving away so that caused a delay in having to return and get another truck.

Keith K. 
Rating:
3.0

Customer did not leave a comment.

SONYA H. 
Rating:
3.0

Customer did not leave a comment.

SONYA H. 
Rating:
4.0

Dropped off on Sunday so facility and people are an N/A.

James G. 
Rating:
5.0

Customer did not leave a comment.

Clyde M. 
Rating:
5.0

Customer did not leave a comment.

Lori W. 
Rating:
5.0

Excellent service and great trailer. Todd was awesome.

Randy B. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

The only problem I had was the web site wouldnt let me put my location in when I returned the U-Haul, other than that was a great experience.

Dominica D. 
Rating:
5.0

Very helpful to us. Would use again!

robert W. 
Rating:
4.0

Only gripe I had was the sheet said it had a 1/4 tank of gas, when it was actually 1/8. I took a pick and sent to Mgr. Todd. I ended up filling tank to a 1/4 any way. Todd came in on his day off with his family enroute to a family vacation. That's why I didn't follow up with the whole $5 bucks in gas

Chris B. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
4.0

Customer did not leave a comment.

STEPHEN H. 
Rating:
5.0

Customer did not leave a comment.

MITZI C. 
Rating:
5.0

Impressed with the level of service! Definitely recommend.

teresa S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top