Customer did not leave a comment.
Pam C.- Missouri MO
- Springfield
- 65802
Customer Reviews for IStor It Sringfield
(U-Haul Neighborhood Dealer)
Contact Us
2745 S Maple Leaf LnSpringfield, MO 65802
Services at this Location:
Hours
- Mon-Fri: 8 am - 5 pm
- Sat-Sun: Closed
Special Operating Hours
- 4/12/2021: 8:00 am - 9:00 am
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 1.0
Never there, we returned truck according to posted hours someone was suppose to be available. We came back 2 times later that same day and no one was there !
DENNIS E.- Rating:
- 5.0
Amazing service
Dan G.- Rating:
- 3.0
Customer did not leave a comment.
colleen M.- Rating:
- 5.0
They need to tell us where to put the keys at when we drop off the truck keys at night or during the day that would've been helpful
Alyssa E.- Rating:
- 5.0
The online app needs some work. I reserved fine but pickup was messy. Todd at istore helped straighten it all out for me tho. And Marqito on live chat helped also. All in all, a good transaction.
Dave E.- Rating:
- 5.0
Customer did not leave a comment.
Cheryl C.- Rating:
- 5.0
I was very pleased with my whole experience
LOUISE T.- Rating:
- 5.0
v
jeri S.- Rating:
- 5.0
After hour scanner
Kimberly M.- Rating:
- 3.0
Was suppose to have returned the truck at 8 am and no one was there
Deborah G.- Rating:
- 5.0
Customer did not leave a comment.
Jayson M.- Rating:
- 5.0
Customer did not leave a comment.
Laura S.- Rating:
- 5.0
Customer did not leave a comment.
Judith M.- Rating:
- 3.0
Customer did not leave a comment.
dale L.- Rating:
- 4.0
Customer did not leave a comment.
Bruce V.- Rating:
- 2.0
I called numerous times only to get an answering machine. Had problems checking in trailer, when I called back the next day to inform him of this, I was told he hadn't even checked in the trailer yet. This was 16 hours after I dropped it off. I was also told I would receive a call from uhaul to inform me what additional charges I would have to pay. I have yet to receive a phone call. NOT IMPRESSED AND WILL NEVER RETURN TO THAT LOCATION!! NOT ONLY THAT BUT I WILL INFORM PEOPLE ON FACEBOOK TO ALSO NOT PATRONIZE THIS LOCATION!!!
Phillip M.- Rating:
- 3.0
The first truck I was given had a maintenance issue within 10 mins of driving away so that caused a delay in having to return and get another truck.
Keith K.- Rating:
- 3.0
Customer did not leave a comment.
SONYA H.- Rating:
- 3.0
Customer did not leave a comment.
SONYA H.- Rating:
- 4.0
Dropped off on Sunday so facility and people are an N/A.
James G.- Rating:
- 5.0
Customer did not leave a comment.
Clyde M.- Rating:
- 5.0
Customer did not leave a comment.
Lori W.- Rating:
- 5.0
Excellent service and great trailer. Todd was awesome.
Randy B.- Rating:
- 5.0
Customer did not leave a comment.
Paul M.- Rating:
- 5.0
The only problem I had was the web site wouldnt let me put my location in when I returned the U-Haul, other than that was a great experience.
Dominica D.- Rating:
- 5.0
Very helpful to us. Would use again!
robert W.- Rating:
- 4.0
Only gripe I had was the sheet said it had a 1/4 tank of gas, when it was actually 1/8. I took a pick and sent to Mgr. Todd. I ended up filling tank to a 1/4 any way. Todd came in on his day off with his family enroute to a family vacation. That's why I didn't follow up with the whole $5 bucks in gas
Chris B.- Rating:
- 5.0
Customer did not leave a comment.
Richard K.- Rating:
- 4.0
Customer did not leave a comment.
STEPHEN H.- Rating:
- 5.0
Customer did not leave a comment.
MITZI C.- Rating:
- 5.0
Impressed with the level of service! Definitely recommend.
teresa S.Additional Services at this Location
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