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Customer Reviews for Killian Hill Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Killian Hill Storage
Professional, personable, great service!
Excellent service !! No improvement at this time .
I had issue with online order because it changed my requested location and confirmed 10' truck for me in my order confirmation via email. When I arrived at this location, Mr. George had no knowledge of the order and be able to help me get the 15' truck instead. He helped me and others (saw it while waiting) with great service and friendly manner. This location should have more trucks to rent out.
Manager was awesome first time rental and he made it awesome and i will definitely come back to that one again.
George is the best! Excellent customer service keeps us coming back!
The pick-up process at this location was easy, fast and pleasant.
Very friendly and accommodating.
Although his uhaul computer system was down, the guy @ desk was friendly
Great customer service!
Agent at this location was excellent, and we will be using this location again.
Friendly but slow.
A little harder than most to get into/out of, but otherwise fine. Nice, friendly service.
see above. Big shout out to George and Michelle Allen !!!
George and staff were very professional. They helped us determine the correct size of truck and storage unit we needed. They were spot on. I would recommend this facility to anyone and expect to do so in the near future. Thanks for everything!
Be honest with customers. I was charged for fuel in the amount of $68.06 when I replaced the fuel that I used. I tried to talk to the owner of this location and he was very rude and hung up the phone on me stating that he had to put fuel in the truck. I am not very happy about this fruad.
Great location, very close to the residence we loaded from last weekend. No problems pulling the trailer to Mobile, AL.
Very pleasant experience. This will be my "go to" place for any future truck rentals.
Had a scheduled @ 9 Am Sat 2nd The truck was 45 min late Customer was upset with us and it cost my guys there tip. We are using you again on 8/8 2014 Hope things work better this time. Thanks Greg Murray 770-895-1976
Provide this location with more then one size cargo trailers and add some trucks.
The couple who runs this establishment are very friendly, efficient and pleasant. I will definitely return.
Please don't take Uhauls away from the locationwhen it is already reserved. Bad on Uhaul's part. Love the location and the manager is awesome!
The manager George was a super nice guy. Very friendly and helpful. Making our big move a little less stressful.
The Resident Manager, George Allen, was very friendly, helpful and professional. Will go back to this branch for future needs.
Very smooth rent. Great customer service. In and out. Very positive experience.
Good customer service
I had to drop off the truck and the auto transport carrier at this location all the way from my new residence as the location selected for drop off was terrible and no one should be recommended to such a location. We had to drive extra 15 miles with this long truck and trailer. We were also bothered by the uhaul employee (woman) as to when we were going to drop off the truck even before we reached our destination. Most irritable and inconvinient location is 3370 sugarloaf parkway, Lawrenceville. GA
keep it a good job. good customer service
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