Customer Reviews for King Vape & Tobacco

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of King Vape & Tobacco

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HOUCK B. on

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The rep gave me wrong information pertaining to return location. I tried to return the equipment to a closer location only to be told that it would cost me more to return it there. Because of this, I was unable to return to the original location on time. This was not my fault. The rep then tried to charge me almost triple my rental rate. Luckily, a real Uhaul rep showed up and stepped in. He ended up waiving the additional charges but couldnt explain how the charges almost tripled. I feel like the original rep was basically trying to steal from me. I will not ever return to this location.

Jose M. on

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Wheels on hand truck were damaged.

Sophie Z. on

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Customer did not leave a comment.

Scott A. on

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Customer did not leave a comment.

Tammy K. on

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It was weird to me to return to a vape shop. The employee didn’t seem real knowledgeable about returns. He seemed to struggle a bit. I was charged an additional $14 for overage on mileage which I was under the assumption that it was a one way rental with unlimited mileage.

JAMES H. on

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the person that set up my reservation messed it up 3 times and had to start over and seemed confused on what he was doing. i asked basic questions about the reservation, like drop off locations and how long i would have the trailer for and he didnt know until after he set up the reservation and it was on my confirmation. this should have been a short process and took over 30 min to set up and pick up the trailer. he didnt inspect the trailer to make sure all the lights worked or that the trailer was hooked up properly. later i found out the lights were not working and had to drive it 5 hours like that.

VINCENT T. on

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The rep was nice enough it's just weird picking up a Uhaul truck from a vape shop. The rep forgot to charge his computer overnight which caused me to wait for his computer to restart.

JAMES T. on

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Not enough personnel to provide quick and speedy service.

Craig K. on

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Smooth drop off. Good customer service.

Troy H. on

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Customer did not leave a comment.

Donald T. on

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Had to sweep the back of the truck out

catherine M. on

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The attendant had no idea what he was doing and gave all kinds of wrong information. I will NOT use this location again.

joseph G. on

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Everything went fine. Perfect

lamont N. on

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Customer did not leave a comment.

Jillian B. on

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Joshua J. on

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Blanche C. on

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Customer did not leave a comment.

Kimberly D. on

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We registered and paid online. Took over 90 minutes for the clerk to release the vehicle at King Vape. The pick up spot was changed at the last minute and that really seemed to confuse the pick up store. Rescanned our licenses, etc. What a disaster!