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MICHAEL H.
Customer Reviews for L&M Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was my first time uhaul rental All the process was so easy I called customer service end they got me all set I just went to pick it up without any problems thank you
Jonathan L.Nice gentleman there knew what to do, a good location.
Candace M.They are trying to charge me 3 extra days when I dropped off on august 1 like the agreement. I would like management to contact me as soon as possible my name is Chelsy Rogers and my number is 7864236733 thank you
Chelsy R.There where several boxes left in the truck I didn't complain because we ended up using them .
David M.Drop off location was inside a convenience store. There was no sign where to drop off keys. Representative didn't say anything about the process other than taking the key to the vehicle.
Edward P.Terrible customer service I will never rent a uhaul again I will never refer anyone to get a uhaul I'm gonna share my terrible experience with uhaul during every encounter with meeting people because y'all are so unprofessional
Jadarian M.very easy pickup truck was easy to drive and economical
Winfield C.Even though I was in a bad mood (the final walkthrough/closing on my new home fell through hours before I picked up this UHaul), the representative was helpful and provided clear instructions on how to return the vehicle earlier than I had originally planned.
Lance B.very helpful
George Gregory G.The guy nearly spoke no English. Worse yet, he added smart move coverage that I was not on there when I made the booking. I did not realize that after I got home, loaded the truck and was ready to leave. The UHaul phone agents said it was too late to take it out. Very upset with this whole rental and how much more I had to pay.
Ramkumar P.the clerk was very friendly and efficient. The truck worked as expected. My only small complaint is that it was somewhat dirty in the cargo section. There was nothing big in there, but just needed to be swept before we put stuff in.
Edward K.Had no copy of contract so did not know what the starting mileage should be. Went to unload to take the van back, got out, key was in the van center isle, shut the door and all the doors were locked. I did not lock the doors while using the van. Assumed you would have to lock doors using the key.
Roger W.