Customer Reviews for Lee Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lee Automotive

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robert M. on

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Location was convenient for me. Business was an automobile repair shop not very Clean and was noisy. There was no one there on day of return, owner was home with sick child.

Rodney E. on

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Alan G. on

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Was a little confused about pick-up location. Was attempting to rent from location in Tuscaloosa, but later was contacted by someone from Moundville that had the truck I was scheduled to pick-up. Forced me to do about 35 extra miles of driving (extra $35 in billing) compared to pick-up in Tuscaloosa. But hey - at least I got a truck and got done what I needed to get done.

Rodney E. on

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Melanie S. on

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The guys over at Lee’s we’re very gracious and helpful.

Joseph C. on

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Nothing could improve this experience for the next customer. The young man was very professional and courteous. I would go back in a heartbeat. I have gladly shared how satisfied I am with several friends already. ??

Rodney E. on

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Jason N. on

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Chase T. on

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Rodney E. on

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Rodney E. on

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Rodney E. on

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MIKE S. on

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The low coolant indicator was on in the truck when I cranked it up. I had to put coolant in it before I could even use it for fear of damaging the motor. Truck was muddy in the holding area. Considerable play in the steering.

Jamie B. on

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Jim B. on

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Gary H. on

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Talisa D. on

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Very bad customer service and they didn’t even open when the sign said they would open. Very disappointed with this location. I will never rent from U-haul again. I’d rather buy my own truck.

james A. on

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Make sure the person gets the location they requested so they are not driving out of the way or using extra gas of the moving vehicle or their personal vehicle

JASON S. on

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Daniel P. on

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tiffany C. on

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Ralph L. on

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The only auto transporter available and provided for me to use has got to be the oldest piece of crap in your entire fleet. There was rust everywhere on this piece of equipment and it seriously needs to be decommissioned because it is no longer safe to use. Unfortunately, I did not have a choice at the time with this situation. I will be hestitant to use Uhaul in the future even though previous rentals have been average. You got me this time but it will not happen again. I really deserve some type of refund as I should not be charged full price for equipment that is in serious disrepair. A response is required for my time in providing honest feedback.

Arthur S. on

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Jordan T. on

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EMMA E. on

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Customer service was just wonderful!!!!!

ROBERT L. on

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GREAT EQUIPMENT AND FRIENDLY SERVICE. VERY ACCOMMODATING

jimmy S. on

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I've been using U-Haul for over 30 years off and on and I will say this experience was probably the best experience with U-Haul that I have had.

ANDRE R. on

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Rejeana G. on

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LEE M. on

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Great people. The owner was very helpful great shop had some cool cars in there. Will most likely start bringing my vehicles here to be repaired

Shaelyn S. on

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monk W. on

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