Customer Reviews for Liberty View Quilt Shop Capon Bridge

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Liberty View Quilt Shop Capon Bridge

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Gary T. on

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Deborah G. on

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Nikki Cannon C. on

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Nancy Jean S. on

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Steve was great to rent from. He explained everything with just enough detail, was friendly, and was very flexible by meeting us at 7:00AM before the store opened. I’m definitely renting here again.

james V. on

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was closed when we dropped off truck, but drop off was easy

CHARLES S. on

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Keep Steve running the operation

james V. on

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no open at the time of drop off

James G. on

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Reserved trailer at Wards Plaza, Winchester, VA. No one was there to check out the trailer. Rep just left, even though it was normal business hours. Left everyone hanging. Five other customers were also waiting. Had to call the fleet management number to try to find another dealer nearby to transfer the reservation. An hour on the phone. Finally had to drive 30 min away and start reservation from scratch. Would not honor original quote. Had to pay an additional $60 for the privilege of wasting two hours and my gas. Missed my timeline to pick up furniture, now have to rent another trailer to finish the move. I have had good service from U-Haul in the past and have done business many times, but this experience has changed my perspective, all because an employee just decided to up and leave during normal business hours.

CHARLES S. on

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Just keep allowing Steve to do his job. He does it perfectly!!!

susian D. on

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This guy here is awesome and very kind. Left my cell phone i truck and he called my husband to tell him and we hurried back from town and got it. Very sweet and honest gentleman.

Wendy D. on

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No improvements necessary. This is a wonderful, helpful location, and always our first choice!! Thank You!!

Harry F. on

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Lybet K. on

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susan W. on

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Peter H. on

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Speed up your processing time. Takes to long to do the rental agreement

Tim G. on

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This is the first place that an employee walked me out to the truck and explained everything to me about the truck. The employee even adjusted the mirrors for me.

Fred N. on

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Gloria Z. on

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They were very nice to deal with.

Jimmy P. on

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Nothing negative to say. great customer service Smooth transaction your trailer worked great for the vehicle I was moving. In and out in no time

Michael M. on

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Barry H. on

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Jack D. on

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susan T. on

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Google took me to wrong location. Front door should have arrow to key box if locked. Auction days use up parking. Advise customers no one may be there. Steve was wonderful afterwards, and more than made up for any inconvenience. Clone him!!

Danyelle K. on

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This was the best experience I have had. They were wonderful and helpful.

Linda B. on

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Nothing! Steve was amazing! We were in a bind as our car had a problem that could not be fixed. We had to quickly rent a truck and trailer to get back to NY. Steve was knowledgeable, efficient, and very kind. We had a WONDERFUL experience!

Don A. on

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Malinda M. on

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Brian T. on

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The guy was really nice, just a local guy and gave us a heads up as to what events were going on the next day and how to avoid the traffic... Had no problems at all

Kenny K. on

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Nice place to rent and return U-haul equipment

Lewis B. on

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Customer did not leave a comment.