Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was very clean, ran like a new car, was economical, quiet, and easy to drive. What else do you want, cheap? Best thing you (u-haul can do) is keep the quality up, you have a winning combination. God bless something that works!!!!
Went out of their way to make my move the best ever. Great experience all the way around. Thank you!
I still have not received a final bill, only a total cost charged. I was never told I had to do the phone check in at the location when I returned the truck. I tried from home and was unsuccessful. I don't know if I was charged the $20. If I was, I am a very unhappy customer.
My experience was awesome. Very nice to deal with
Self storage place in the middle of nowhere
Not very helpful or interested in listening to my feedback of my overall experience.
Tammy was fantastic, she truly went above and beyond on making sure everything went smoothly. She made the whole process so simple and easy. I managed customer service employees my entire career, I would hire her in an instant!! Great Job Tammy!!!
Joyce at this location was very helpful. Called ahead to verify the reservation and came in early to accommodate me. Outstanding!!
Friendly and knowledgeable onsite representative. Helped me get the truck size change after I learned that what I was picking up was much larger than a 10-foot truck. Really appreciate all the help that the representative gave me today.
Tammy did an outstanding job. Friendly helpful and completely professional. She made the experience quick and easy. Thank you
Self-service drop off
Tammy was great!!
Moving can be stressful at times Joyce and Tammy were very helpful, we did not worry about having a truck fir the time we needed it.
Resolve computer program issues. Would not accept license photo download necessitating help calls.
