Customer Reviews for Lion Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lion Self Storage

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Roy B.
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Excellent customer service. Personable and friendly representative.

Kim S.
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Second time renting a truck from this location. Always excellent customer service. However fortunately my brother checked the oil in the truck prior to taking a load to storage. Did not even register on the dipstick. My brother had to put 4 quarts in to get to the safe zone. Also light in the back of the truck did not work but bulbs can blow at any time

Andrew G.
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Customer did not leave a comment.

MARIO S.
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This was my second uhaul rental and it was a great experience! The business could use a little more signage!

KANDI S.
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Customer did not leave a comment.

LEN S.
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This was the best location for Uhaul that we've ever used, clean, organized and we were handled well.

Ronald C.
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Customer did not leave a comment.

KEVIN W.
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Customer did not leave a comment.

Marie M.
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Service rep was super nice- helpful and friendly. One thing... I dropped the key in the drop box, then realized i needed it to send photos of the inside of the truck for the Virtual app check in. Would be helpful to tell people that when they pick up! Thanks

Daryl C.
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Customer did not leave a comment.

DONNA M.
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Customer did not leave a comment.

William C.
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Excellent, hassle-free rental experience! Used the U-Haul on line reservation system without any trouble. I did not do any comparison shopping because the cost for the one-day rental seemed very reasonable. The 5x9 trailer with ramp was in very good condition. Trailer was available at the agreed time. The staff person at Lion Self Storage was very courteous and efficient. Paperwork was done in no more than 4 or 5 minutes. He hooked the trailer up and tested trailer lights before our departure.

Dave C.
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The gentleman working there was nice, friendly and super helpful. I made an online reservation but when I saw ithe location was 30 minutes away we called this location and he changed the reservation so we could use a trailer he had there. Worked out great.

Michael R.
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Staff was awesome, equipment was just what we needed.

Michael S.
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Hire people who are more professional and are attentive to your customers.

lee Z.
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Customer did not leave a comment.

Michael B.
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Customer did not leave a comment.

Taylor F.
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The customer service at the location was absolutely spectacular. Rarely have I had people as friendly and helpful as the ones at Lion Self Storage. I will definitely be returning to them in the future when I need to move next and plan on recommending them to my friends that live in the area should they need to move. I couldn't rate them highly enough

Silvia M.
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Easy self sufficient check-out.

Biju P.
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Customer did not leave a comment.

Imani P.
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Not make unauthorized attempts to collect money

lynn E.
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The entire process was extremely efficient. Thank you.

Henry M.
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Staff absolutely, OUTSTANDING!! It was a Pleasure doing business with them.

Jose C.
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Great customer service! Staff member was friendly and thorough with instructions. Overall, wonderful experience!

Laura B.
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Thanks for accomodating my last minute change!!

David W.
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Excellent customer service.

JORDAN P.
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Customer did not leave a comment.

David L.
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I did notice squealing brakes, and that the transmission was slow to shift. At times the engine reached 3500rpm before it would shift.

Ivy F.
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Customer did not leave a comment.

Veronica T.
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Nothing the gentlemen working there are very friendly and helpful... I will go back and recommend anyone else to do the same??

CYNTHA F.
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Very friendly customer service representatives. Should the need arise again this will be my go to place.

Maribel S.
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They were very helpful and friendly even though I was so late picking it up and they stayed pass the closing time they had a smile Thank you

JOSUHA S.
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Customer did not leave a comment.

Charlisse J.
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Customer did not leave a comment.

James M.
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Customer did not leave a comment.

TIM M.
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Nothing

Gregory W.
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Customer did not leave a comment.

VINCENT J.
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Customer did not leave a comment.

Dean G.
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Customer did not leave a comment.

Charles A.
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Customer did not leave a comment.

Nicholas C.
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THESE PEOPLE WERE AMAZING.. a huge asset to UHaul

Andre R.
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Very friendly and efficient service. The van was clean and everything worked well. This was our best U-Haul experience!

David G.
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Customer did not leave a comment.

Angela H.
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Customer did not leave a comment.

heather F.
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Comments not for the location but for UHAUL overall. I tried and failed at using the 24/7 drop off service while the location was closed over the labor day weekend. The website kept timing out on me. Uhaul should really fix this issue

Johnine S.
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This rental unit was returned in NJ after hours so all was done via the internet. No contact with personnel at that location. Thank you for making after hours drop offs possible.

Charles B.
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Excellent service and helpful information on utilization of the auto trailer.

ERICA M.
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Customer did not leave a comment.

Daniel J.
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Customer did not leave a comment.

JOE F.
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Customer did not leave a comment.

JOSEPH E.
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Customer did not leave a comment.

Lee A P.
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So happy with the service at lion self storage!!! I had a uhaul reservation at 1609 NJ-38 location in lumberton and they gave away our reserved truck right in front of us and we're so incredibly rude about it. We had movers waiting and were so upset. We ran to lion to see if they had a truck, they had just closed but as soon as they heard our story they said come right in and we were able to get a truck rental! Cannot say enough about lion! So pleased! But the location at 1609 NJ-38 is horrible!!!!!!!!! I will always recommend lion

Daniel P.
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Excellent service!!!

Donna T.
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Best guys work there!! They hook up the hitch for me and they are kind and helpful!!!

JOE F.
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Customer did not leave a comment.

KEVIN S.
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Great group representing UHaul

Renee R.
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Customer did not leave a comment.

Jesse S.
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Andy J.
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Woodrow V.
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Customer did not leave a comment.

JORGE S.
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Great service!

David P.
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Great service

DONNA T.
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Dan, who helped me was fantastic!!! I did not own the vehicle I was using to tow the trailer! When I called and explained my situation he talked me through the equipment I needed and after I told him the owner said get it at Walmart he said he had the stuff there. Not only was the tow hitch at a good price, he installed it and explained how it worked! This move was a complete hotter show! We literally sent the movers out early because of the damage they caused to furniture and walls. We had to finish the move ourselves! Thank you to Dan and Uhaul for being there when we needed help!! Wish I could rate even higher than I did!!

Sarah K.
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Customer did not leave a comment.

george T.
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friendly and helpful wonderful service from john and frank

LARRY M.
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John, the service rep, was very accommodating and personable.

Bill W.
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Telephone contact in general to Uhaul is very time consuming, we called the 800 number several times and wait until we got tired of waiting then just hung up.

DAVID J.
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Customer did not leave a comment.

Richard S.
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Great experience

Kenneth W.
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Customer did not leave a comment.

Steven M.
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Customer did not leave a comment.

Eric S.
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Very helpful even when I over slept and forgot to bring it early they didn't make it a big deal and I didn't get charge for the late .

Tasha N.
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The trailer was not well maintained and because of it. The trailer connection broke and damaged my truck.

ED L.
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Nothing very helpful and the guy that works there is awesome

WILLIAM M.
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Customer did not leave a comment.

JIM B.
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I found the whole experience in renting the vehicle to be just tremendous!! John was extremely helpful, personable, and knowledgeable. I would highly recommend this place of business to anyone!!

RICHARD Z.
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Great service, friendly staff. The best!

Lisa M.
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Service was excellent. Very nice people. Truck was very clean.

Christian T.
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Customer did not leave a comment.

Dianna C.
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Thank you so much for the fast and very friendly service.

Cristina H.
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Customer did not leave a comment.

Samarie R.
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Customer did not leave a comment.

hannah D.
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Great job!

Richard W.
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Very good service.

Richard N.
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Customer did not leave a comment.

Eamonn C.
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Customer did not leave a comment.

Kaitlyn M.
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The place was fine, I was just disappointed because I reserved it at a different location and it added more miles to my usage. I don't remember it saying that I might have to get it somewhere else before I paid.

Thomas F.
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Can you please release the monies to my helpers I hired

Bart F.
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I don't see any place for improvement. This pickup by phone went very smoothly and was greatly appreciated!!!

Richard W.
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Happy with the service.

Andrew N.
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Customer did not leave a comment.

galen R.
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Customer did not leave a comment.

Patrick D.
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Customer did not leave a comment.

Dave C.
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Dropped off after hours

Bruce R.
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Very nice people to work with. Office and facility was very clean

Bruce R.
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Nothing

Vincent C.
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The 20 foot truck was good, but a few times when I started it, it sounded like it wasn't going to start. Sounded like it may need a new battery. I'm not sure, I'm just making a guess. Other than that, the guy was great!

Ryan M.
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Helped us out tremendously.

Andy J.
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Customer did not leave a comment.

Bettyjo M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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