The personnel at this location didn't show up on time and I had to call them to ask when they would be arriving. Truck cabin wasn't clean, mileage and gas in the system was incorrect. I was asked to take pictures of the truck and couldn't take pictures of the right side as the truck was parked on the curb against trees, so I had to move the truck to take pictures.JOSEPH E.
Customer Reviews for Mercer Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.KELVIN H.
Customer did not leave a comment.KATHERINE R.
The Best Western rific and the truck ran really good.MICHAEL C.
Customer did not leave a comment.GLENN W.
Customer did not leave a comment.MCARTHUR H.
Customer did not leave a comment.Kendall T.
Customer did not leave a comment.Brittany B.
Customer did not leave a comment.JONATHAN I.
Customer did not leave a comment.Melissa B.
Staff was very friendlyBrandon K.
Truck had more x's than a kidergarten class playing tic tac toe.william K.
Customer did not leave a comment.Savannah H.
It was a seemless, extremely pleasant experience from beginning to end. Thank you.Todd A.
I ordered my truck online at a different location because of where I work. The location was switched the day before I was to pick up the truck. The other location was on the other side of town, on a Friday afternoon, when I get off work late. I was told to pick up using the mobile app. When we got to the location, the back of the truck was wide open and the key was just laying there in plain site. Thought that was interesting. Back was not swept out and the inside wasn't either and it smelled like smoke. Didn't make for a pleasant ride.Jill T.
Customer did not leave a comment.Latia B.
Customer did not leave a comment.Kevin K.
Customer did not leave a comment.DEVETO M.