Customer Reviews for Monettes Grocery

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Monettes Grocery

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Christopher M. on

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bill E. on

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Very helpful. Great experience. Will use again in the future.

cruz S. on

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Everyone was nice thank you

cindy E. on

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Courteous, friendly, and knowledgeable staff. Highly recommend to anyone.

GUY F. on

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Brianna H. on

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Greg M. on

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An easy, no problem transaction. Will definitely use them again. Very pleasing with their attitude, and customer service.

William F. on

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James P. on

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Crysslynn K. on

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Ann L. on

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lary E. on

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Vervice W. on

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William L. on

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WILLIAM G. on

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Make sure locations are open. One place I went to for pick up was an actual Uhaul facility and was closed even though Uhaul said it was open.

Melissa I. on

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Very friendly and helpful!

William Z. on

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Gerald C. on

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Extremely personable personnel. Enjoyed talking with owner. Car hauler trailer handled extremely well.

STEVE F. on

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monettes are the best still have one truck

John K. on

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Excellent customer service, hooked me up and made sure everything was ready.

Woodrow C. on

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Great experience from beginning to end with a very courteous and friendly staff. I just had my personal trailer stolen from my residence and needed one for a move that I am planning. Monettes had exactly what I needed to move my sons furniture prior to my own move. I couldn't have asked for a better experience. Thank you to the entire Monette team!

Danielle D. on

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Phill K. on

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Jessica P. on

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kathleen O. on

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Everything went well. No waiting and very courteous.

Jean K. on

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Good, fast service. Easy to drop off trailer.

STEVE F. on

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dylan A. on

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The customer service was great. Even during an after hours drop off, an employee who was passing by stopped to help me disconnect the trailer. Thank you.

STEVE F. on

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Uhaul is the Best and Monettes is the BEST

Edward F. on

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Deborah S. on

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micheal W. on

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They were a bit slow as the man knew very little about your web site

Joseph G. on

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Brad C. on

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truck was poorly maintained - transmission issues / problems with tow mode / back door not operating properly / leaky driver side door

STEVE F. on

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the Monette location is very professional and took care of my the paper fast

Barbara D. on

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When I called about the truck I told them I would be going in to take care of everything a few hours earlier than the pickup and that I would want the time to start from when I actually picked up the truck. They said it would be fine and that there would be no problem. When I actually went in the place and started the paperwork I told them again upfront I'm here because I need help driving the truck and I will be picking it up later. I'm here to take care of the paperwork. I need the 24 hr. time to start at when we come back to pick up the truck and they said again it would be no problem but a few minutes later when the paperwork printed out it had the time on it that I was there taking care of the paperworj. I asked him if there was some way they could fix it and he kept indicating that they could fix it but they did not and then when it was pressed again when we went back to get the truck for the first time they said they could not and would not. If I had known this up front I would have planned differently. I have rented several times before without any problems like this. I needed to know this up front and was lied to each time I addressed it in advance.

Greg C. on

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Hallee S. on

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The man who filled out the information for me to rent the U-Haul from had no idea what was going on. When I was charged $175 instead of the $133 I was quoted, he told me he didn't know why but I could figure it out with U-Haul later on. Unprofessional.

William H. on

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Cheryl C. on

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Quick and easy. Very friendly, helpful place.

shirley J. on

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Bradly B. on

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STEVE F. on

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STEVE F. on

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Well maintained staff great Clayton super

Evelyn H. on

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You may need to check the back drop panel as it got stuck when we rolled it up a little far.

STEVE F. on

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as always the Monettes are the best in taking care of your needs

kathleen O. on

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Sarah G. on

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Also friendly and helpful staff.

Gale B. on

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STEVE F. on

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They are the Best

Donna E. on

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Dustin S. on

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Chuck H. on

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Rodney W. on

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Garland J. on

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Marilyn G. on

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Everything was great. Picked the truck up at the arranged time and I was good to go. Customer service was wonderful.

Lisa F. on

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If I could give a zero or negative I would. This was the worst experience imaginable. The location was filthy and disorganized, but I guess at least they had a truck, just not the one I was assured they had prior to arriving. Yall might want to reconsider the system that communicates with the corporate office. Additionally, for some reason the drop off location was set as chapel hill (was moving to wendell), even though I was told I could 'drop it at any uhaul location' when i attempted to drop it off i was told I'd have to pay double the amount i had already paid, even though i already paid almost double the original reservation amount. I asked for 1 day, he charged me for 2. I asked for a 10' truck and got the biggest one in existence. You people are all about nickle and diming people. I'll carry furniture on my back before EVER returning to one of your locations.

SCOTT B. on

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The additional charges which their were many were NEVER discussed prior too the contract. Truck had food and cigarette ashes inside. In summary, over charged for the hour and fifteen minutes of use! Would never use a UHaul product again!

ann E. on

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Keep up the good work :-)

Franklin D. on

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Anne M. on

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Gary H. on

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The back of the truck was dirty. We had a reservation at 8 but the person who does the truck rentals didn't get to the store until 9:00 . We got there around 8:15 did online check in then stood around for 20 minutes just for him to show up and give us the key. The worst part though was the cab of the truck where you sit was literally infested with roaches,. We have pictures and videos of them crawling out of the dash while we were driving. Unacceptable.

Arnold K. on

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outstanding service and great people.

Javonte B. on

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ann E. on

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Gary S. on

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Harold V. on

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Herman P. on

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RALPH R. on

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Great place to rent a truck or trailer.

Rick H. on

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This was the easiest truck rental I have ever had and I have had many. Great customer service and I was in and out within 5-10 minutes.

Javonte B. on

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Tim H. on

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Shawn N. on

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Very helpful and easy to work with

MIRANDA M. on

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Roger F. on

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JAMES F. on

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rhonda W. on

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Super friendly and was a pleasure to work with

davod M. on

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very easy in and out, no complaints

ricky B. on

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Mike S. on

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STEVE F. on

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service was excellent

Paul M. on

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LEEANNE D. on

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kenneth J. on

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Outstanding service from start to finish.

cody T. on

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Jerome H. on

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Be sure trailers are in good working order - mine was absolutely not in good working order as the trailer leaked profusely soaking our boxes.

Kevin C. on

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Marcy L. on

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Michael M. on

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paul A. on

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Randy M. on

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Lynn B. on

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Tail light on car dolly was broke

ROBERT G. on

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Very good!

phillip M. on

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Paul M. on

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Outstanding customer support. Best ever received from a U-Haul franchisee. New equipment, good condition. Best rental ever.

Robert S. on

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trailer and service was excellent

William M. on

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Nothing that I can see. The whole experience and the equipment/Truck was great. Thank you, BillM

Nykeiya A. on

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Great and friendly customer service!

Robert W. on

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Joseph Z. on

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