Customer Reviews for Morehead City Self Storage
(U-Haul Neighborhood Dealer)

44 reviews

1491 Hibbs Rd   Newport, NC 28570

(252) 223-0626

Location Hours

  • Mon-Fri: 8:30 am - 3:30 pm
  • Sat: 9:30 am - 4:30 pm
  • Sun: Closed
Special Operating Hours
  • 4/17/2021 - 10/31/2021: Closed

Services at this Location:

Contact Us

(252) 223-0626

1491 Hibbs Rd
Newport, NC 28570

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 3:30 pm
  • Sat: 9:30 am - 4:30 pm
  • Sun: Closed
Special Operating Hours
  • 4/17/2021 - 10/31/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JOSHUA E. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Mary B. 
Rating:
4.0

Customer did not leave a comment.

Michael R. 
Rating:
3.0

Your requirement to take a Photo of my drivers license is a direct violation of my privacy. You claim that you have encrypted internet, but the agent who took the picture of my license, using her private phone doesn't have encryption. I would rather purchase a trailer than divulge my privacy to t public company. I will not be using U-hauls again and I will be contacting the AG of NC requesting an investigation into U-hauls internet security systems as well as U-hauls privacy policy.

Richard K. 
Rating:
5.0

It was a very easy and was delt with quickly and as it turned out very good experience all round. So I do not think it needs any improvement .

Roger B. 
Rating:
4.0

Customer did not leave a comment.

shaun G. 
Rating:
5.0

Polite, prompt service. Willing to answer all questions and provide excellent customer experience! I highly recommend picking up or dropping off your U-Haul at this location.

Joseph K. 
Rating:
4.0

Customer did not leave a comment.

Jeanette W. 
Rating:
5.0

Customer did not leave a comment.

fred L. 
Rating:
5.0

Rental pick up and return went very smooth. It was a pleasure doing business with Zach for my trailer rental.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

Bob C. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY B. 
Rating:
4.0

The location was excellent, but I found the overall cost to be excessive. I will find alternative ways to transport in the future. Thank you

JAMES P. 
Rating:
5.0

The young man working there was so pleasurable to work with. Very kind and on the ball!

Donna K. 
Rating:
3.0

accomidating and friendly.

LINDA M. 
Rating:
5.0

Customer did not leave a comment.

RONNIE W. 
Rating:
3.0

Customer did not leave a comment.

moon K. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
5.0

Francis was terrific. Great customer service.

Robert H. 
Rating:
3.0

Staff was kind but not very knowledgeable about how the trailer works. We also got a run around from Uhaul because our equipment was not available at the pick up location and we had to go to 2 separate locations to pick up the truck and auto transport. I have yet to receive confirmation of my $50 equipment guarantee reimbursement.

Kelsey J. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Almost impossible to hook trailer off/on by yourself. Very heavy tongue.

Harvey C. 
Rating:
4.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

sharon J. 
Rating:
3.0

Customer did not leave a comment.

Damien E. 
Rating:
4.0

Customer did not leave a comment.

BERNADETTE D. 
Rating:
5.0

Friendly staff and quick service!

Tyla P. 
Rating:
4.0

Need non smoking trucks

LARRY R. 
Rating:
5.0

Customer did not leave a comment.

Michelle M. 
Rating:
5.0

Things went very smoothly. No complaints.

cameron G. 
Rating:
5.0

Staff was on sight, attentive and very helpful!!!!!

Adam R. 
Rating:
5.0

Customer did not leave a comment.

Charles F. 
Rating:
5.0

Customer did not leave a comment.

Jimmy R. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

Mark T. 
Rating:
5.0

Customer did not leave a comment.

MARY K B. 
Rating:
5.0

Customer did not leave a comment.

Jonathan D. 
Rating:
5.0

I been trying to call your toll free number and see why I was charged so much.

Steve A. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

DYLAN D. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
2.0

WE T TO 3 LOCATIONS. NOBODY WANTED ME TO DROP THE TRAILER THERE. AT THE THIRD LOCATION THE ATTENDANT COLLED SOMEONE ON THE PHONE AND RELUCTANTLY AGREED. THE OLACE ON MY PAPERWORK WAS UNATTENDED AND NOPLACE TO PARK THE TRAILER

Sam D. 
No reviews have been submitted for this location.

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