Customer Reviews for Mr Tire

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mr Tire

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Sam T.
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The place is a bit busy/unorganized, but the personnel there was helpful and checked me out quickly.

Bernard Z.
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Customer did not leave a comment.

Alison A.
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Customer did not leave a comment.

KENESHA S.
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University ave location the general manager was horrible i booked reservation $78.00 he insisted on charging me $110.10. He was rude and told me no truck will leave his lot unless i have the $110.10. His coworker was about to check me out the total she gave me was $84.00. He came and changed her computer to say $110.10. She hunched her shoulders and said sorry I dont understand either. This is why I could not stick to my normal reservation and had to go elsewhere to Rice Street. Thank you Mr Tire for treating me fairly unlike University Avenue.

Daniel B.
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I asked about extra days and miles so that I would not have a charge when I returned the truck. I was told to talk to the return location. The web site also did not have this information.

Xang Y.
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Customer did not leave a comment.

Leah B.
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Person checking us out was not very helpful, told us to find the truck somewhere in the back, location was very messy and unkept.

Melanie M.
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I feel I was charged an extra day. I had the rental three days and was charged for 4. I'm not quite sure why. If it's because I kept it longer than expected. But, i didn't say anything to the gentleman who ran my card because I didn't notice at the time we finalized payment.

Susanna O.
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Has that old grimy gas station feel and no moving supplies. The computer software was glitchy so it took quite a while but it is a convenient location to pick up a rental and has very friendly, helpful staff.

Travis E.
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Customer did not leave a comment.

Marc B.
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Customer did not leave a comment.

rick S.
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Customer did not leave a comment.

LaTrece S.
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Customer did not leave a comment.

Arthur G.
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Tires on van had very little tread so I hydroplaned off the highway in Indiana when it was raining which was terrifying.

Timothy F.
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Customer did not leave a comment.

Leif S.
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Customer did not leave a comment.

Antonio C.
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Great service, nice people.

Cody G.
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Staff at this location were friendly and helpful. Truck ran well and Uhaul staff checked fluids and set tires to proper pressure. Truck had not been cleaned in the cab nor outside washed, but cargo area was clean. Our computer reservation and information were not transferred well so the staff had difficulty completing the rental process - seems like a problem with Uhaul's online reservation system. But staff worked through the issue and had us on our way in about 30 minutes.

LaTrece S.
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Customer did not leave a comment.

Terrie C.
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Convenient place to find nice gentleman who worked in there

Robert M.
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person was smoking and there were papers alll ove rthe counter. Buisness was not very clean. individual was friendly but fustrated when the computer didnt work.

Berry R.
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Fast and convenient location

hsawreh S.
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Customer did not leave a comment.

Elias C.
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Customer did not leave a comment.

Leena S.
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Proper information on the online drop off app was not given. Had to wait on hold for 20 mins. I still got charged and had to wait an additional 10 min because of the drop off issue. Clear concise written and voice information at pick up would be nice.

JOSEPH R.
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Customer did not leave a comment.

Matthew M.
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Truck was ready to go. Bob, the owner, was kind and courteous. Easy location to find off I-94.

Belinda N.
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Customer did not leave a comment.

Riku H.
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Check truck for leaks. Had big leaks in the attic and in the box. Belongings got wet. Truck not available at the requested time. Had to go to a different location 6 hours later to pick up the truck. Overall a rather disappointing experience.

Seth B.
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Customer did not leave a comment.

hsawreh S.
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Customer did not leave a comment.

VICKI G.
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Customer did not leave a comment.

Chris J.
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Found no fault with this particular location. Difficult to rate b/c closed during Holiday schedule

Debra B.
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The owner was very friendly and accommodating to my needs. He made everything smooth and easy. He explained the policy to make sure I understood.

hsawreh S.
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Customer did not leave a comment.

Blia V.
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Customer did not leave a comment.

Canong M.
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The person who was checking us in was rude and he was racist. Another customer who was awaiting for check out, to drop of the keys were in a rush. They kept rumbling off about how they had to go and if someone else could check them out. Then the person who was checking us in said, "you people need to learn our way and go back to where you came from." I've only heard this types of racism and criticism only on social media. Never thought to actually witness it. Bad experience. I would never recommend this place to anyone.

erin G.
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My biggest issue was not with the location that I was renting from, but the fact that my contract was changed. I had specifically signed up for a location close to where I was living and this was changed to a location across town. This normally wouldn't have been an issue, except that I had to pick the truck up after work. Going across a city during rush hour traffic can be a major issue. I had to call in advance and warn them that I was going to likely be late and arrive after they had closed for the day. It turned out that I arrived just before their closing time, but this issue/stress could have been avoided by scheduling me at the location I originally requested. Also, they had changed my reservation from 7 days to 1 day, which was another issue. It was resolved, but the mistake almost made my entire move fall apart. The people at the rental location were friendly and helpful, but in general the place was very dirty and poorly maintained. There were no issues with the actual truck.

Thomas T.
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Customer did not leave a comment.

Gordon Z.
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We returned vehicle after hours and used drop box.

Kingsley W.
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Customer did not leave a comment.

Zachary S.
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Not sure why people only gave this guy 2 stars. He was friendly personal and at a convenient location. I will rent from here again.

APRIL H.
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I was charged $235 for 24 hours and 55 miles. I could have done better

Tamar T.
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Uhaul sent me to a location that was closed. The man so happen to be there, took over 45 mins to charge my card, and he did not have the dolly which I was still charged 7.00 for. Will not recommend!

Licheng Z.
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Customer did not leave a comment.

Vanessa V.
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We asked for a furniture dolly. We were charged for an appliance dolly instead. We were on a time crunch and the truck was filthy. It had troubles starting. The man was insistent that we get insurance because the last woman broke an axle on a vehicle. It wasn't until after the stuff was loaded in the truck that I realized that this was the truck with the broken axle. This was VERY unsafe to drive. There were a couple close calls because the truck's wheels veer right. It was like fish tailing for the whole 5 hour trip. I let someone know at the place I returned the truck so it could be fixed and the person after me won't have an accident.

JENNIFER B.
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Very messy office. Main contact was confused about operating the computer system. Did not feel legit.

Beth L.
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Customer did not leave a comment.

ANNAS N.
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Always remember to the call the customer within the time given to confirm reservation or for any reason. Do not keep the customer in silence.

Sharon S.
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Customer did not leave a comment.

Caleagh L.
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Customer did not leave a comment.

Wesley T.
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Customer did not leave a comment.

paul H.
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Truck was great - new, clean and sound in everyway. Mr. Tire was very personable, honest and accomodating. I couldn't have asked for more.

Rory J.
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Customer did not leave a comment.

TIANNA F.
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Great service

AMY R.
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Customer did not leave a comment.

bali G.
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Customer did not leave a comment.

ARLEEN S.
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Customer did not leave a comment.

Johnnie S.
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Customer did not leave a comment.

Maria P.
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Customer did not leave a comment.

JENNIFER H.
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I moved only 2 miles, but ended up needing to pay for 9 miles just from picking the car up and dropping it off. This added up - I thought I would be renting a truck for $30 but ended up paying about $60 after insurance and mileage. I felt a little bit cheated. Some places give you the first 20 miles free, and I think I would go with them next time.

KELLY C.
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Customer did not leave a comment.

KIMBERLY J.
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Customer did not leave a comment.

Honest B.
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Customer did not leave a comment.

KALENE M.
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Customer did not leave a comment.

ANNE G.
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Customer did not leave a comment.

KNUTE N.
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The service was great and the staff were pleasant, friendly and helpful.

COLLEEN O.
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great experience and very helpful - convenient place to get a rental vehicle.

CURTIS S.
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Customer did not leave a comment.

SHAWNA B.
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The employees were friendly and I needed more time due to my new place wasn't quite ready and they were helpful and was ok with it. I appreciate it so much.

JESSE K.
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Customer did not leave a comment.

Randall D.
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It was great...

Jesse K.
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Not the greatest neighborhood.

ANGELA G.
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Customer did not leave a comment.

fong F.
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Bob was Awesome, will rent from him again.

John L.
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I felt Bob at Mr.Tire didn't really care about the rental their credit card machine was defective it took forever to get goin!!

laura H.
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Customer did not leave a comment.

JO S.
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Positive experience!

ANTHONY S.
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Excellent customer service! The gentleman that handled my rental went above and beyond to assist, I'm in sales as well and appreciate the high level of customer service being reciprocated! Cheers

Paul V.
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Bob was great to work with - much appreciated!

Ianthe L.
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Customer did not leave a comment.

John K.
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Drop off was after hours. I received my fnal invoice quickly and the charges were appropriate.

MICHAEL B.
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Customer did not leave a comment.

ANGELA G.
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Customer did not leave a comment.

Shannon J.
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It's a service station. It's dirty, grimy and greasy. The gentlemen there was awesome. The facility is what it is - can't do much about that.

LISA C.
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Bob was very kind and helpful! Thank you!

KAY G.
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Customer did not leave a comment.

ELLIE M.
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Nothing--everything went very well. Thanks.

JOEL C.
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Customer did not leave a comment.

JULIE R.
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had to wait about 20 minutes to be waited on, it would be good if more than one person at this location to handle U-haul transactions

steve S.
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Customer did not leave a comment.

Jonathan W.
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Customer did not leave a comment.

Jenna S.
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Customer did not leave a comment.

JOSEPH C.
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Customer did not leave a comment.

ka V.
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Very friendly service and great place to get a U-Haul. You get in and get out fast and it's also a auto shop so you can also get car service done and move to your new place! 2 birds in one stone!

BENJAMIN D.
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Customer did not leave a comment.

gammel J.
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When I called and asked about how much per mile I was told .29. Once I arrived at the location and requested a truck I was told miles were .79. When I told him I was told differently on the phone he said, well sorry that's what it is. I needed the truck so had to take it. He also didn't do a truck inspection before I pulled out. Fortunately I did and documented all damage. Upon return he asked if I did some bumper damage. A pretrip would have avoided that conversation.

VIRGIIA O.
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Customer did not leave a comment.

TRACY M.
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Just keep the great service up. Thanks for an easy experience.

John M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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