Customer Reviews for North Roan Service Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of North Roan Service Center

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Nancy L. on

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Customer did not leave a comment.

Harrell W. on

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I cannot think of anything. They were professional and friendly, through yet concise.

Steve S. on

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Randy G. on

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Good people. Easy to do business with. Call them if you need to rent a truck.

Coleen A. on

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Both locations provided excellent service. However, because of the comments noted above. I will not use your on-line rental in the future.

Timmy S. on

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Excellant

Karen V. on

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The uhaul 24/7 app did not work for us, so we returned the trucks anyway, and called customer service which is always time consuming. We were told to call the location directly on Monday morning, and the gentleman we spoke to was very helpful, and very friendly. He provided us with excellent customer service over the phone!

Mark O. on

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Lionel A. on

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Bobby D. on

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Excellent customer service, I don't know of anything else that they could of done.

Angelica Kristin H. on

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Jerome D. on

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Staff was super friendly, knowledgeable and helpful.

Jay R. on

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The folks here were so nice!!

Willis B. on

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Everything was great and easy

Claire D. on

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Tom A. on

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Everything was great

robert B. on

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teresa U. on

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TODD H. on

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phillip S. on

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Jan B. on

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TODD H. on

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UHaul.com is what is majorly disappointing. You are thieves!!!! EVERY TIME I rent from you online I DECLINE the insurance coverage for the trailer (that I rent every weekend) and you automatically tack it on there again. It’s absolutely WRONG!!! You’re thieves! No integrity at all! Looking to steal money from people who don’t double-check your unscrupulous ways. Thankfully the people at the North Roan Service Center are amazing to work with...unlike Headquarters. You could learn a thing or two from the people at North Roan Service Center.

Duane P. on

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Nothing, great group of folks. I’ll use them again.

Shayla C. on

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Bridget S. on

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The lights on the trailor didn't come on. They sid it was our car. Then checked the fuses and adapter. They said it was all fine. We had to replace the whole system. In the end the fuses they said were good were bad and it cost us a night in the hotel, extra food costs, and the cost of replacing the system.

first C. on

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Aaron V. on

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The left brake light light was out the turn and tail were just not the brake light. Would recommend regular safety checks at check-in

John F. on

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Awesome experience, great service, extremely grateful

Elizabeth P. on

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Marty G. on

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John and his crew are the best... very helpful. they made the drop off quick and easy. I will definitely recommend my friends and anyone I run into , to come to John's location to rent any Uhaul equi[pment.

BERT V. on

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Vickie J. on

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