Customer Reviews for Otts Auto Doctor Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Otts Auto Doctor Inc

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Metin G. on

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Customer did not leave a comment.

Chris F. on

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Kenneth K L. on

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Truck was filthy. Hard to go through the prompts for the first time. Lucky to have someone show up to the site to instruct. The first location was moved after I got there with no notice. Since I was on a schedule with the movers this experience was not good.

deborah M. on

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the only thing that was bad was the smell of the van- it was clean of trash but it was sticky and had the worst smell I have ever smelled in a car. No idea what the smell is. Every thing else was really easy & did everything electronically, it worked great. The location was great, the tank was full, everything was seamless & that is very rare in renting a vehicle, ive moved too many times to count & this rental was by far the easiest.

james B. on

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Marcus W. on

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Julia D. on

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The gentleman was not there and we had to call U-Haul. By chance he drove up after waiting a half an hour. The grass was very long at the pickup spot obscuring the fact that the 2 tires on one side were gouged to the point where you could see the fabric of the tire. We had packed it at night and I left before dawn the next day. On my 2nd gas stop a man pointed it out. I did not know I had a number I could call to fix the tires as was not given that information and do then drove on sides roads the rest of the way to northern Michigan as I was afraid to go on the expressway. I was very nervous and it was a scary experience. It also took much longer to get back to Michigan due to that.

william H. on

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Kay P. on

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U haul computer systems were down when I tried to pick up local rep tried main offices and they too could not process my trailer. Took another trip and a total of 3 hours to get a trailer The tally rep was very kind apologized for u haul But it took all of my morning

Steve W. on

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Tony W. on

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Nothing it was well maintained.

juvonna W. on

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I was CHANGED more then they told me

Jimmy T. on

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The problem i had was when i dropped off the 5x9 open trailer i dropped it off clean...but i was charged 15.00 dollars which really offends me.. I swept that trailer out my self. I used the trailer to bring my motorcycle home from redhill power sports in fla. I drpped the trailer off in valdosta ga.. Neghborhood uhaul rental . I left the sticker info on the door of the business. This is the second time i rented uhaul in 25 years..

Kayla V. on

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Make sure the lights on the trailer work

farncine C. on

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edgar D. on

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Rick O. on

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Kathryn S. on

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ethan B. on

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MICHAEL G. on

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Ray was great

Candy B. on

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candy S. on

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charles L. on

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