Customer Reviews for Packerland Storage LLC
(U-Haul Neighborhood Dealer)

1,451 reviews

2751 N Packerland Dr   Green Bay, WI 54303
(S Of Hwy 29)

(920) 499-8813

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(920) 499-8813

2751 N Packerland Dr
Green Bay, WI 54303
(S Of Hwy 29)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Bruce W. 
Rating:
5.0

Excellent experience for a first time user.

kathy H. 
Rating:
5.0

Customer did not leave a comment.

Tabitha H. 
Rating:
5.0

Customer did not leave a comment.

richard B. 
Rating:
5.0

Customer did not leave a comment.

Crystal E. 
Rating:
4.0

Staff was very kind and helpful in spite of just surviving a power outage for 4 days prior due to extreme weather issue.

Walter B. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

Customer did not leave a comment.

Lisa W. 
Rating:
5.0

Customer did not leave a comment.

RAY W. 
Rating:
4.0

Customer did not leave a comment.

JOSE M. 
Rating:
5.0

Customer did not leave a comment.

Therese M. 
Rating:
5.0

Customer did not leave a comment.

Independant M. 
Rating:
5.0

Customer did not leave a comment.

THEODORE Z. 
Rating:
5.0

The lady working at the front desk was friendly and helpful!

Andy B. 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

I don't. Have any comments for any improvements at this time. One thing I got a little irritated about is the check out. It took long time. I had to make up password then verification number. Had issues with that so it took a long time-45min.

troy P. 
Rating:
5.0

Keep up the great service

PAM L. 
Rating:
5.0

Staff was friendly, company was great at communicating and the truck was perfect. Exceeded our expectations.

Bobby Jo L. 
Rating:
5.0

Truck we used drove like it had square tires (which were bald). I drove a half block and stopped the truck to see if I had a flat tire. Horrible ride!!!

SHERYL K. 
Rating:
3.0

This location is not a U-Haul, but a storage unit facility. There was nobody at the location when we dropped the trailer, but it was very convenient and the manager took care of the check-in once we called.

holly K. 
Rating:
5.0

Always friendly and they get you in and out very quickly.

Brandon M. 
Rating:
5.0

Excellent people running the operation

Paul K. 
Rating:
5.0

There was a carpet left in the vehicle. The rolling door would not stop at the top and went into the ceiling. It was quite a challenge to get it out. We had to have someone hold the door open when loading as it would not keep from happening. Very difficult to work with.

Dennis K. 
Rating:
5.0

Nothing to improve, I rented from this location several times and got nothing but great service

Troy D. 
Rating:
5.0

Great customer service!

bart M. 
Rating:
4.0

We are regulars at Packerland Moving and Storage.

Margaret D. 
Rating:
5.0

Nothing. The service was outstanding!

Michael C. 
Rating:
4.0

Customer did not leave a comment.

Sandra R. 
Rating:
5.0

Very helpful and friendly staff!!!

Curt N. 
Rating:
5.0

Liz was very friendly and professional! We would recommend going here vs anywhere else!

Dustin N. 
Rating:
5.0

Customer did not leave a comment.

Rick B. 
Rating:
5.0

Customer did not leave a comment.

Sandra P. 
Rating:
5.0

Customer did not leave a comment.

Dina D. 
Rating:
5.0

Staff was helpful, professional, and friendly.

Valerie J. 
Rating:
3.0

Friendly at the location, but not much information about the cost if U Haul would be kept longer than expected. Initial order said that there would be a $20 convenience fee to return in person and they closed at 2pm Saturday and were not open until Monday. I thought we would get a $20 charge for returning it the next day when they were closed, but ended up getting charged another full day for truck and dollies.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

Wayne G. 
Rating:
5.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
2.0

Customer did not leave a comment.

Sherrie D. 
Rating:
5.0

Very efficient drop off.

John P. 
Rating:
5.0

Customer did not leave a comment.

bob M. 
Rating:
5.0

Thanks for friendly service.

RONALD S. 
Rating:
5.0

Very smooth operation. Great customer service.

William E. 
Rating:
5.0

LOVE the electronic check in and check out. Truck was awesome!

Bill A. 
Rating:
5.0

Service was professional and courteous so you have checked all the boxes in my opinion.. Great job.

David K. 
Rating:
5.0

Nothing

Kevin D. 
Rating:
5.0

It was an A-1 transaction. Friendly service from both ladies I encountered.

William S. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

nothing. Everything was as it should be and employees were helpful and very courteous.

Sandra A. 
Rating:
5.0

friendly staff

GREGORY M. 
Rating:
4.0

Perhaps longer hours.

Lance W. 
Rating:
5.0

Windows were really dirty.

Connie V. 
Rating:
3.0

Have the reserved order ready and not offer a petty $500 'discount' for having to go 6 hours out of my way. That doesn't even cover gas.

David N. 
Rating:
5.0

Customer did not leave a comment.

Roland H. 
Rating:
5.0

Customer did not leave a comment.

Pilar P. 
Rating:
5.0

Nothing I can think of! Great customer service!

LINDA J. 
Rating:
5.0

Exceptional customer care

CHRISTOPHER F. 
Rating:
5.0

Excellent and speedy service!

STEPHEN O. 
Rating:
5.0

Customer did not leave a comment.

Grant W. 
Rating:
4.0

The truck had sand all over the back of the truck.

David H. 
Rating:
3.0

I didn't see anyone and no one called me back after I called and left message. I didn't see any store hours posted or drop off instructions.

Wayne T. 
Rating:
5.0

The lady working was very friendly and very helpful she even had someone come and help me hook the trailer up because I was by myself

Courtney C. 
Rating:
5.0

Kathy the manager is awesome! Thanks very much for all of your help today!

Courtney K. 
Rating:
5.0

Great lady to deal with. It all went well.

David J. 
Rating:
4.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

all good! great location and abundant room. Staff was excellent

CRAIGJ K. 
Rating:
5.0

Great people and great service!

TERENCE T. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

Casey C. 
Rating:
5.0

Customer did not leave a comment.

Patrick V. 
Rating:
5.0

Customer did not leave a comment.

Karyl N. 
Rating:
3.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Very helpful and accommodating.

Lawrence W. 
Rating:
5.0

Customer did not leave a comment.

Ralph C. 
Rating:
3.0

Tried all morning to get thru, called another u haul for ringlets. Got to u haul no body there. Left and came back. She just arrive, no body was in office and engine light was on in truck

James K. 
Rating:
5.0

Customer did not leave a comment.

Dale E. 
Rating:
5.0

Overall excellent experience. . .

dennis J. 
Rating:
5.0

Customer did not leave a comment.

Kory C. 
Rating:
5.0

It was a great experience. The staff was so kind, helpful and accommodating!!! Well Done.

michael H. 
Rating:
5.0

Customer did not leave a comment.

Kim N. 
Rating:
5.0

very friendly and fast

Renata D. 
Rating:
5.0

Customer did not leave a comment.

LINDA J. 
Rating:
5.0

Customer did not leave a comment.

Roland L. 
Rating:
5.0

Customer did not leave a comment.

Beth J. 
Rating:
5.0

Rental personnel at the location were super friendly and helpful. Great employees!

RICKY U. 
Rating:
5.0

Customer did not leave a comment.

KENNETH E. 
Rating:
5.0

Customer did not leave a comment.

MILES W. 
Rating:
5.0

Very friendly and helpful!

elizabeth A. 
Rating:
5.0

Customer did not leave a comment.

CHONG V. 
Rating:
5.0

Customer did not leave a comment.

THERESA S. 
Rating:
3.0

I should get reimbursed for extra gas that was put in truck when we dropped off truck. Also there was no dolly in our truck.

DENNIS M. 
Rating:
5.0

Customer did not leave a comment.

Toni K. 
Rating:
5.0

Always a pleasure

MYRA B. 
Rating:
5.0

Customer did not leave a comment.

Lee S. 
Rating:
5.0

Nothing, everything was great and quick thanks

CRYSTAL W. 
Rating:
5.0

Customer did not leave a comment.

JAMES U. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
5.0

This is second time I've used this location and they are great!

Paula B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL L. 
No reviews have been submitted for this location.

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