Customer Reviews for Par Mar Stores #77
(U-Haul Neighborhood Dealer)

22 reviews

100 Violet Dr   Ravenswood, WV 26164

(304) 273-2386

Hours

  • Mon–Fri
    10 am–5 pm
  • Saturday
    10 am–2 pm
  • Sunday
    10 am–1 pm

Services at this Location:

Contact Us

(304) 273-2386

100 Violet Dr
Ravenswood, WV 26164

Services at this Location:

Hours

  • Mon–Fri
    10 am–5 pm
  • Saturday
    10 am–2 pm
  • Sunday
    10 am–1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
1.0

Only women to hook up trailer had to draft some guy to help. Did not inform that they closed the u-haul at 5 pm and didn't want to take it at 5:20. Very poor accommodations for a uhaul. Trailers need to have jacks on them to ease hooking up.

KENNETH K. 
Rating:
3.0

Customer did not leave a comment.

Keith B. 
Rating:
4.0

Customer did not leave a comment.

scot M. 
Rating:
5.0

Customer did not leave a comment.

Melvin M. 
Rating:
5.0

Customer did not leave a comment.

Andrew H. 
Rating:
3.0

The windows were so dirty,I had to clean them, the inside cab could have been cleaner, it had an odor so driving 4 hours with that odor was not fun.

brandy S. 
Rating:
4.0

Customer did not leave a comment.

Edward M. 
Rating:
5.0

Very friendly customer service. Will definitely use this location again.

John D. 
Rating:
1.0

Not park Overtop broken sharp stone and don't say you'll get your 100 dollar "deposit" back when you drop it off if you don't get it back. Also did no walk around to show my what was already known to be damaged on truck. Very unprofessional.

Paul P. 
Rating:
5.0

Customer did not leave a comment.

Shelley B. 
Rating:
5.0

I first tried to rent from the Ripley location, the man was rude because I apparently interrupted his lunch. He then made me wait until he was done eating then told me he didn't have a 26ft truck to call the ravenswood location I said i would and id be right back and he said we'll I have to get my kids. The ravenswood customer service was great! I did not however receive the dolley I requested.

HANNAH NICOLE D. 
Rating:
4.0

tried to drop it off at the original drop off location after hours and your app didn't work, that was extremely inconvenient. Also the site I ended up dropping it off at doesn't show up on your website or app.

Matt D. 
Rating:
4.0

It was fine, covenient, friendly, helpful.

Lowell P. 
Rating:
5.0

Customer did not leave a comment.

DON S. 
Rating:
5.0

The lady at Exxon checked us out and was super helpful and she was working the entire store by herself. She done a great job. Made our project much easier.

Missy M. 
Rating:
4.0

Customer did not leave a comment.

Richard W. 
Rating:
2.0

We had nothing but trouble with U-Haul from the first phone call. The dispatcher told us the truck I wanted was there but it wasn't when I got there. Also told me there were no car dolly's and there were three. Multiple lies were told over the course of my dealings with U-Haul. I then set it up to pick up the car hauler in Weston, WV. I called and verified it at the location and they said yes we have it. Later dispatched called and said they don't. Then they said they were closed. I said I just talked to them. He then said that they are not trained to sell it. Then he hung up on us. Unbelievable customer service. Never had trouble before with U-Haul. It was a nightmare. The cost is also terrible for what we received. Then to top off all the trouble I had with picks ups I had a blow out on the freeway in Benton, Arkansas. Awful. Just awful.

Jan M. 
Rating:
2.0

We had nothing but trouble with U-Haul from the first phone call. The dispatcher told us the truck I wanted was there but it wasn't when I got there. Also told me there were no car dolly's and there were three. Multiple lies were told over the course of my dealings with U-Haul. I then set it up to pick up the car hauler in Weston, WV. I called and verified it at the location and they said yes we have it. Later dispatched called and said they don't. Then they said they were closed. I said I just talked to them. He then said that they are not trained to sell it. Then he hung up on us. Unbelievable customer service. Never had trouble before with U-Haul. It was a nightmare. The cost is also terrible for what we received. Then to top off all the trouble I had with picks ups I had a blow out on the freeway in Benton, Arkansas. Awful. Just awful.

Jan M. 
Rating:
3.0

took 40 minutes to get processed

PHILIP M. 
Rating:
1.0

Customer did not leave a comment.

Tyler B. 
Rating:
5.0

Very small area to park a 26' U-Haul. Brenda (gas station worker) was extremely helpful since there was no actual U-Haul people there!

Darrin H. 
No reviews have been submitted for this location.

Additional Services at this Location

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