Customer Reviews for Personal Mini Storage Jacks Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Personal Mini Storage Jacks Rd

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kiara M. on

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Ronald A. on

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Camión en excelentes condiciones. Los empleados muy atentos y profesionales. Lo recomiendo 100%

RAFAEL E. on

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Claribel C. on

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Excellent customer service

Luis B. on

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Karin B. on

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Celeste was AWESOME! Made this experience SO easy. A very friendly person. If I need this service again, I’m coming to this location!

Donald B. on

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Celeste was very friendly and helpful.

Kassie M. on

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Amazing! Very nice, friendly & helpful! In fact I will go out of the way just to rent a Uhaul here for my next move.

Jeroen T. on

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Wayne E. on

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MIGUEL A. on

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The attention is great and fast

Nick S. on

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Service/ tune up vehicles. Truck pulled right ... alignment and/or air pressure flat tire leak needed maintenance. Parking break sticks. While release 2x warning alarm set off parking break was not release. Overall, it was a good truck. I felt safe and reliable for 81,000plus used mileage.

Darin H. on

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anthony S. on

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Alex T. on

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Your on-line check-in / out was absolutely brilliant and was so efficient and easy. I will definitely be using you again. Thank you!

Roberto T. on

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albert H. on

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JAMES H. on

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Kerry-Ann S. on

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Excellent customer service!!!!!

Mark L. on

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We picked up the U-Haul at 8:00 AM and used the online check-in. It was very easy to use and we were on our way in about 15 minutes total. The people at Jack's were very friendly.

Mileyka C. on

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Tom and Celeste provided amazing customer service. Very polite and helpful!!

alicia S. on

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Bernadette L. on

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Great experience from start to finish, manager at this location is wonderful!

harry B. on

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Robert C. on

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GREG E. on

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The process was pleasant all the way through. Customer service was excellent at both ends.

Alexander R. on

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Celeste was super friendly, attentive, explained everything, great customer service.

Carlos R. on

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The greatest customer service experience ever by a rental truck company, Celine was outstanding

Kempton G. on

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Lewis G. on

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I did not receive a receipt for the rental. please send a receipt.

Robert W. on

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Very friendly and efficient customer service.

Carlos R. on

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JULIO G. on

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STacy D. on

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Nothing Celeste was extremely helpful,polite and had great attitude even with the nationwide outage occurring on your systems. Would definitely recommend this location as long she is still employed there.

eduardo E. on

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Nancy W. on

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Everything was fine. Customer service was excellent.... Very friendly and helpful.

Alexandra B. on

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I paid extra to return the truck at this location. I called and asked if I could return it after hours and they said yes. Long story short I had to miss a day of work because they didn't open until 9am the next day.

Chadwick B. on

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Drop off location and personnel were amazing!

Dale B. on

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cody N. on

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They charged me for 45 miles when I only drove for 20 miles. MAXIMUM. I am outraged right now. Shady business practice and I am NOT HAPPY right now.

Dean M. on

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Laura S. on

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Joseph B. on

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Very professional rental store .

Robert O. on

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Great Customer Service.

James C. on

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smooth transaction friendly staff

Joseph B. on

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No complaints

Glen M. on

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Fantastic welcome and customer care! Professional dress and courteous. I will recommend all to rent trucks or storage units, very nice!

Cheryl A. on

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Nothing the manager Rich is great this is the best storage place I ever been to and would gladly return if I needed to

Francisco X O. on

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Roderick M. on

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Don H. on

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John K. on

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Very helpful, quick and efficient.

CAROLYN M. on

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When I picked up the truck I didn't notice or know that something was wrong with the wheel alignment,,until we packed the truck and we were on the road..that should have been bought to the mangers attention when they dropped off the truck at the pick up location (Florida),,the person that drop off the truck should have noticed that,,this was a HUGE safety issue,, the driver (Donald McLaughlin and Phillip Belton) shared the driving,, they had to hold the steering wheel at a slight left angle to keep the truck in our lane,,we had a time frame at a storage facility that was approx.1,000 miles away.when we arrived at the U Haul facility(Philadelphia) we brought this to the mangers attention (Lilly) who was very helpful and knowledgeable,,you can contact me at 267-971-6659 Looking forward to hearing from someone in your customer service department.

BILLY S. on

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Thanks Richard for such a easy and quick process. Very safe and convenient location. Clean and well designed. Richard is the utmost professional that will go out of his way to make sure you have a very quick and easy rental experience experience!!

ROELL M. on

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BILLY S. on

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Great customer service, safe secure location

connie S. on

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Your computer systems were not working correctly at the time of pick up . i waiting over an hour for pickup. I don't think i will use or recommend your company again .

Lawrence R. on

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Jessica N. on

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Fantastic!

Edwin R. on

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Excellent!!!

Peter M. on

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This location is the best in Davenport. Rich the manager is awesome. Fast and easy process.

David K. on

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zachariah M. on

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This site needs a pick up truck. We rent here a lot but have to go to other locations for the pick up truck. Nice facility and clean. Quick service too !

Todd Y. on

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The staff was incredibly friendly and helpful, and I was in and out with my rental in less than five minutes.

KARLA D. on

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Sherryl F. on

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They don’t follow your online order. Give you the 10” when you order the 15” but still charge you the price of the 15”. Then charge you insurance when you clearly selected the opt out option.

Curtis B. on

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Sylvia J. on

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This is by far the best U-Haul rental place in this area. Rich was great in helping us and the return process was fantastic.

JASON S. on

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Just suggesting you push your vans more ... held a lot, easier than a truck

William G. on

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Excellent place

Stephen T. on

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Gayla P. on

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Jean S. on

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Nancy D. on

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Rossana S. on

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Marcos G. on

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Excellent Service

Megan F. on

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Seth F. on

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I have 5 UHaul Locations within a 5 miles radius of my location (including this one). UHaul customer care had to call and beg a location to take back the trailer that I rented. I probably will not use UHaul in the area given the lack of customer service from the local locations.

Janet L. on

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Cary F. on

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Location Manager, she was excellent. Very knowledgeable, courteous, and helpful.

jon Z. on

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Norbille G. on

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Daniel C. on

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Scott A. on

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Dale B. on

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Location is small and space is tight..hard to manuver equipment around..but place is clean and staff is friendly

KEVIN W. on

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Oscar D. on

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Cab of truck was not cleaned out. Trying to schedule online it would not let me.

BRIANNNA A. on

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I was charged TWICE and the first charge is still pending, holding on to money I need.

John R. on

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jose O. on

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Nothing Is a good company

Renee R. on

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Excellent experience from beginning to end. Staff is very friendly and helpful.

Larry W. on

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Was told when I called the trailer could be dropped off at different location but after arriving told would have to return it to the pickup location... if I would have known I could have rented from starting location and saved a 3hour round trip and money...I thought that is why you use uhaul.. No More...Bad biz... be sure friends will hear about this

Bill M. on

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Everything was great. Lawanda was awesome very helpful

Shondell C. on

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Tawanda was very pleasant and professional wonderful personality

Carlos L. on

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van P. on

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Excellent customer care and service ! Best I've seen all around!

Patricia G. on

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HECTOR C R. on

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Dawn H. on

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Very nice lady LaWanda. Thank You.

Eric F. on

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Service was great!