Customer Reviews for Prestige Auto Group
(U-Haul Neighborhood Dealer)

11 reviews

1313 High St   Portsmouth, VA 23704

(757) 465-2301

Location Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(757) 465-2301

1313 High St
Portsmouth, VA 23704

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MARKRICHARD D. 
Rating:
1.0

Very poor service

RICHARDSPENCER G. 
Rating:
5.0

I drop off in the middle of the night have no impression

STEVEN J. 
Rating:
5.0

Great customer service. Above and beyond.

BLAINE C. 
Rating:
3.0

Had to hunt personnel down twice to get assistance removing a trailer from a vehicle.

samantha L. 
Rating:
1.0

Overcharged and customer service was bad

DYLANJOHN W. 
Rating:
3.0

My contract had a location set close to airport , the night before Uhaul called and said it was changed to a different location , so when I got to VA I had to go to a different location , got to location no one there called Uhaul , customer service agent didn't seem to care , but did find me another location with my help . So what should have taking me maybe an hour ended up taking almost 3 hours , which put the moving back ...

KAREN G. 
Rating:
5.0

Customer did not leave a comment.

RANDY M. 
Rating:
4.0

Customer did not leave a comment.

TY'TEANNALAMONSH P. 
Rating:
1.0

The guy who was in charge was 30 minutes late. He also did not know how to use the equipment which wasted more time. It would have taken longer if one of the other employees did not check on us. Also, for some reason there was no backup camera or a way to see what was behind you when you reversed, as well as the wipers needed to be changed.

FREDERICK W. 
Rating:
4.0

Customer did not leave a comment.

Gwendoline P. 
No reviews have been submitted for this location.

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