When I showed up at @ 9:30 to drop the trailer off no one was at the location so I waited 15 minutes before finally just unhooking and checking the trailer in online. Will not be using there location ever againRYAN R.
Customer Reviews for Price Right Storage
(U-Haul Neighborhood Dealer)
Weatherford, TX 76086
Services at this Location:
- Mon-Tue: 9:30 am - 4:30 pm
- Wed: Closed
- Thur-Fri: 9:30 am - 4:30 pm
- Sat: 9:30 am - 12:30 pm
- Sun: Closed
Special Operating Hours
- 5/12/2021 - 5/31/2021: Closed
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The pre-qualification process online ended up being a waste of time. When I arrived at the pick-up location, there was one elderly woman trying to handle storage rental requests and trailer pick-up. I waited an hour while she plodded through drop-offs and storage rental requests.James D.
Customer did not leave a comment.ROBERT G.
The store hours said open at 0830 the person arrived at 0935. My rental appointment was at 0930. Unfortunately there were 3 people who had been waiting before me so I wasn't able to get my rental and leave until 1020 and was late to my appointment due to this. This was the second time I've had the same issue at the same location. If I have to use this location again I will cancel and use a different company.KEVIN R.
Customer did not leave a comment.MISTY W.
Everything was good, except that someone had smoked in the Uhaul previously (not cigarettes) and left ashes in the console which were not cleaned out. The vehicle reeked, and by the time I was done with it I did too. My whole family could still smell it in the driveway for almost two full days after I took it back - it was bizarre.Alan E.
Excellent service and knowledge at this locationKATARINA K.
Customer did not leave a comment.Wayne K.
Customer did not leave a comment.Barry G.
Truck was dirty on the inside-muddy floors, gum stuck behind the seat. Sticky places on the seat-filthy. Inside storage area of the truck was likewise dirty-filthy. Truck was rough on the exterior with some questionable tires. I was reassured that I could "call someone" if I were to get a flat.Martin P.
Only issue I experienced was trying to use after hours return. The website kept telling me that my phone wasn't sharing my location to verify I was in the right place. I had my location services on for my browser. Ended up having to use someone else's phone, so could be problem with my phone, rather than uhaul's website.Sarah W.
Customer did not leave a comment.william B.
Hours on door said they should be open. They were not. I called, the voice on the phone told me to hold for assistance and the phone line went dead.Julianna C.
I not only would recommend the facilty but will be a returning customer the next time i need storage services. The office administrator is excellent and very helpful. Thank you for everything!brenda s. | Overall Experience
The truck was dirty and still had previous drivers empty water bottles in door. I had to wipe inside window myself because they must have used a dirty rag or not cleaned it at all. Extremely dusty inside. They also read the gas gage incorrectly and I had them correct it before I left. I was not happy at all with my first time renting a uhaul.Debra B.
Teresa took such great care of me and I would recommend this facility to anyone based on her customer service!CONSTANCE C. | Overall Experience
Agent was rude, and treated me as though I was an unnecessary distraction from the pile of paperwork she had on her desk. The 10" truck windshield was absolutely so dirty that even the trucks's wipers and fluid did not clean it. I asked for a squeegie so I could clean it and was told there wasn't one available. The dirty windshield was a Safety Hazard in the glaring sun. She offered another truck, but told me I would have to wait until she was done with a second customer, and secondly after she Checked IN another truck before renting it out. I had made my reservation online the day before, and arrived on time. I do not understand why: 1. My truck was not adequately cleaned for Safety, and 2. Any reason for the rude, impatient treatment I was subjected to. I have NEVER had such bad treatment ever before from Uhaul. This woman may have thyroid issues? I am being nice....Patsy K.
Customer did not leave a comment.Joann T.
Friendly and helpful to ensure correct equipment was selected.Pamela D.
Thank you for assisting me in my extending need for truck.Kathleen B.
Customer did not leave a comment.SIRILUCK S.
Very nice people at the locationALLAN T.
Customer did not leave a comment.Robert J.
I was supposed to pick the truck up at 9:30. Nobody was there. I ended up getting the truck online after 30 minutes of waiting.Crystal A.
Customer did not leave a comment.Jimmie W.
Customer did not leave a comment.Walter T.
Outstanding service. Thank youRodolfo C.
Maybe be a bit more friendlierStacy W.
Customer did not leave a comment.elizabeth T.
Customer did not leave a comment.Derek M.
Customer did not leave a comment.Deb S.
This is not a secure pickup or dropoff site. The lock boxes for the keys to the trucks are broken and if you use the Uhaul box they charge $20 extra, and that box is not locked either. So what's to keep anyone from coming and selecting whatever truck they want to seal and use and damage and then you the customer or still liable for that vehicle? We also rented a utility dolly which was not in the truck and they were closed and it took an Act of God to get the money refunded to me. The owner of the business was late and not open on time at 9:30 as posted on the website. However the door says they open at 8:30. When she finally pulled up I asked her if this was her business and she said "Yeah what can I do for you?." I told her about the issues and she Shrugged me off like it was no big deal. She told me I didn't go about returning the U-Haul Dolly the right way and that since I had done it through a U-Haul that she would have to write me a check for the $7. And that I should have come to her first. Papers and invoices were stacked up all over that desk I I think she might need some help in organization but I definitely hope none of my personal info is stacked on a desk for anyone to see. This experience was definitely not great. We did however have a great experience have an actual U-Haul dealer in Fort Worth off of Westcreek and Altamesa. I will never rent from another third-party of U-Haul again.conrad H.
Customer did not leave a comment.Jeremiah W.
Charles at 2200 Ft. Worth Hwy, Weatherford, TX was especially helpful & is an asset to U-Haul.HERMAN P.
Location was fine & easily accessible. My problem was with the online pickup process. It took us 45 minutes to leave with our truck because of the slow online process which was also confusing as my screen kept waiting & waitingMegan B.
Customer did not leave a comment.Charlotte W.
Not a thing. This location is exactly what I've come to expect from UHaul. Clean trailer in great shape. Easy p/u, easy drop off.DENNIS D.
Customer did not leave a comment.DOUGLAS R.
Customer did not leave a comment.EDWARD C.
Although the establishment was closed for the day the proprietor saw me coming and took my rental return. Very professional and very courteous. Highly recommend Price Right moving and Storage in Weatherford TxJESSE C.
Staff was timely and friendly. The process was very easy for picking up my rental.Jeff D.
Customer did not leave a comment.noelia Z.
Here's how they treat veterans... This storage facility has pissed me off badly. I am not big on writing reviews because i do not like wasting more of my own time due to TERRIBLE service. So, I rented a U Haul around 12-1pm on a Saturday (March 23rd, 2020). Ended up getting there that day around 3-4 pm. The storage facility was not open when I arrived, so I had to use the U haul truck share. This allowed you to do everything over the phone in order to rent the U haul. The last of the steps is to get the key to the truck from a small 6x6 box that was locked with a code when you are finished with all the steps needed to check out the U haul. I got the code and put it into the numbered combination Truck share box. Opened the box and got swarmed by a minimum of 4 wasps that had a big nest built in the box. Ended up getting stung on my back, thought I felt something but was not sure until I left because i was in a hurry to move my house. About 30 minutes later my back/shoulder was on fire. I ended up having a fever the whole day and it was already 95+ out here in Texas. I was able to move the house at about 50% less effort because of the way I was feeling. I had to pay someone to help me move now because we could not get the job done as planned because of my situation. To make a long story short, this added an extra day of moving, had to move in the rain because we added another day, had to take an extra trip which added more to the total bill for the move. Ended up having to drive back to the storage facility that night because I had a feeling if I did not get some pictures then i would be made out to be a liar. I'm VERY glad that I did because the lady at the storage facility told the U haul claims department that there was no nest in the box, and she had just put the keys in there a couple days before. This is total BULLS&%T because for one, I have dated pictures, two, the groundskeeper visually saw the nest with me when I turned the truck in (security cameras will show us both looking at it), three, there is no way the key was put in there days before like SHE told the claims department because I had just rented the U haul THAT DAY, there is no reason that this one trucks specific key would be left in the box for a couple days. I only opened the box and got swarmed, does anyone believe that someone only hours before this, not only opened the box but put a key in also and did not notice or get swarmed by wasps? Another thing to add, the day I turned the truck in I told them about the incident, and they acted like I way lying. The lazy woman working there would not even get up to look at it and she was rude and unhelpful. I am assuming she is the one who lied and told them that there was never a wasp nest in the box. This last part does not really have anything to do with the storage facility but U haul themselves. I called to inform them that night that this happened at an authorized dealer for U haul and the first person I talked to baDavid I.
Customer did not leave a comment.Kerry G.
Customer did not leave a comment.Jimmy C.
Customer did not leave a comment.mandy M.
Everything went great!charles H.
I first went to 2200 Ft Worth Highway in Weatherford to drop the trailer as contracted, but the man there said he had no place to put it and to take it to 1712 Fort Worth Highway down the road and turn it in there. Of course the man there was not expecting it, but was very helpful. The day after I turned in there, UHaul called me looking for their trailer. The man at 1712 Fort Worth Highway in Weatherford TX did not record the drop. Not good!Steven P.
The woman that helped was amazing. Much better experience than the first dealership down the road I originally used. She was quick, informative and extremely professional. I won't rent anywhere else and have already praised her on social media. The other dealership in town was extremely unprofessional.AMY S.
We were told to drop off at 2200 Ft Worth Hwy. when we got there they said they were not taking trailers. Very rude. Ask for help to find where we should take it. They said they didn't do that. So we dropped our second uhaul at 1712 Fr worth hwy. very helpful, accommodating and pleasant. Customers in line said they were at 2200 Ft worth hwy and they won't return. Very rude to them too.Barry J.
Customer did not leave a comment.Louise P.
Customer did not leave a comment.Shawn P.
I rented a truck and dolly for a one way rental. My circumstances changed and I needed to return the truck and dolly. I called 2 hours before they closed. I was told the onsite mgr would call me back. She never did and this location was closed the following day. I was recommended to wait until they reopened to return the truck and dolly. I live 4 hours away from this location. Waiting would mean 2 nights in a hotel. Better would have been to return my call before closing the day I rented the truck and dolly.Stephen S.
Customer did not leave a comment.Kristin C.
There was nobody there when arrived. This was during listed opening times. Had to call, regional office, then some one showed up. Unloaded trailer but the guy there didn't check me out. I noticed that on the receipt that it listed date of return as 3-15 and I returned it on Friday the 13 th. I wasn 't charged for anything extra but it was strange that it wasn't shown as checked in on the day I returned it.Patrick O.
I was not notified there was a mileage cap, and that if we went over it there would be a fee. I also was charged $400 more than I was quoted online. All the surprise charges really put me sour towards the company/representatives.Kassey M.
Customer did not leave a comment.Renai K.
Employee was friendly, professional and very helpful.Philip R.
There was pretty much no place to park the trailer when I went to return it, so I had to park it near the office taking up vehicle parking spaces. Sorry about that! But there wasn't any other option.Kelly S.
Always a great choiceMichele M.
Nothing. Everything was in working order. Had a good experience.Steven M.
The place was closed on the day of my return, 2/13/2020 before noon. Went to another location and would not accept trailer, said they couldn't????? Was told of a third location who also could not accept my rental. At least he called his manager who told me to take it back and drop it off even though they were closed. Dropped it off and took pictures of trailer at location and sent them to the manager I was told to send them to. He sent me a receipt. At least some people were accomodating. Can't say much about your overall service.Lawrence A M.
Customer did not leave a comment.Alyssa B.
Customer did not leave a comment.William H.
Customer did not leave a comment.Barbara B.
Excellent experience, Tereasa is always customer oriented!James C.
Customer did not leave a comment.Jeffrey S.
Everything was great. Just how I thought renting a uhaul would go! 10/10!Derek J.
Customer did not leave a comment.benis A.
The property is very tight space wise for the business they are in!Ryan R.
The auto carrier jack was nearly non-functional---very hard to turn! No one mentioned it when I rented the truck & carrier, but they had to have known because they put it on the truck. And I wondered by it took the guy 25 minutes to hook it up. After wrestling with the blasted thing to get it off the truck, I got some oil from a friend, which loosened it up. Still, you rented me a brand new, fantastic truck (A+++), but an unlubricated car carrier (F) ---and you knew it---which made my overall rental experience a poor one.Steven C.
Customer did not leave a comment.Fredrick R.
Find a better way than having to upload pics of my license or call to verify when I just presented you with photo id.TERENCE L.
Lovely people :-)corina D.
Customer did not leave a comment.colton C.
Customer did not leave a comment.lisa P.
Very good serviceSheila W.
Customer did not leave a comment.Marcus G.
Will use this location in future for all my U-Haul needs it was a great experience. Easy peasy lemon squeezeyDavid B.
Customer did not leave a comment.Steven H.
Customer did not leave a comment.Ken H.
Great service. Very easy and stress free.William A.
Customer did not leave a comment.Virgil C.
Nothing bad to say, They were very helpfulCARI W.
Customer did not leave a comment.Randall M.
First, the information and the sign on the door indicated the facility was opened, to which it was closed. I called the phone number which led to an answering service, who was unable to answer any questions. I then called Crowley to get my questions answered. After turning in the vehicle on 7/24, today I recieved call from the agent telling me the fuel level was 9/16 of an inch off from where she thought it should have been. The agent was rude, and wanted to charge me an additional $19.00 for fuel that would cost $2.50. She then proceeded to tell me she was closed on Wednesdays, the sign on the door is misleading because it indicates they are opened Monday through Friday 8:30 - 5:30. If she was there when I returned the vehicle she could have told me that then and I could have rectified the problem. The clerk was rude and arrogent. I was supposed to be getting a free months storage with her, but with her crabby attitude, I rented elsewhere. I will not be recommending Uhaul to my friends or family in Weatherford, Texas. When I find an apartment I will use another self moving company to move my belongings because of her attitude.edna B.
Actually check in the equipment, so it doesn't look like it's lateWilliam F.
Customer did not leave a comment.Scott M.
Customer did not leave a comment.ELIZABETH H.
Absolutely terrible. Worst experience renting a Uhaul ever!! Customer service was awful, my pick up time was 9 am the person didn't show up until 9:30. I didn't get out of there with my trailer until after 10 am!Lacey G.
Miss Theresa is wonderful. Awesome location!JOEL A.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.Crystal C.
Thank you.JEREMY S. | Reservation
Very nice people to deal with!Rodney D.
Customer did not leave a comment.dennis M.
Customer did not leave a comment.Thomas B.
U-Haul has been awesome to work with wherever I pick up/drop off in the last couple of months. Customer service is amazing!Mackenzie L.
Customer service was great above average great job. Only problem was they opened a hour late had to wait door states open at 8:30 nobody was there until 9:30Craig D.
Customer did not leave a comment.courtney S.
knowledgeable Professionable Courteous ,FriendlyMichael N.
The lady was so friendly and kind. The lady made my sister and l feel welcome. Thank you so much!!!!!Patricia D.
Customer did not leave a comment.vava G.
Great serviceCassie C. | Reservation
Wonderful placeTracy S. | Reservation
My experience was excellent. They were in communication with me. The paperwork was ready, quick, and painless. I was happy to get some expert feedback and actually upsized my unit. The unit was clean!Colleen W. | Reservation
Very friendly and helpful manager. Would definitely use them again.SANDY G. | Overall Experience
Teresa was very pleasant and easy to work with. Very personable!fredda b. | Overall Experience
The manager was helpful and friendly. There were fees that I did not expect. The storage building was smaller than I expected.LAURIE B. | First Impressions