Customer Reviews for PRS Enterprises

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of PRS Enterprises

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leonard W.
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Great customer service

DANIEL B.
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I keep getting these emails, but I am not the person who rented the equipment. I have called twice to get my email address removed, both times the person said they did it, but I still get the emails. Whoever is using my email address, please stop. As you can see, I have accesses I shouldn't have. I almost canceled the order before I found out my payment info wasn't being used.

PRINMMA E.
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Customer did not leave a comment.

NYREE N.
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Customer did not leave a comment.

marc M.
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Customer did not leave a comment.

KEVIN P.
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Customer did not leave a comment.

SARAH K.
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Customer did not leave a comment.

MICHAEL A.
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The truck had not been swept out from previous use. The windows were not clean... and the cold temperatures created a film on them making it hard to see at night. Other than that everything was fine.

MICHAEL CHARLES L.
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Great job!! The trailer needs better strap ring locations for the utilization of straps to tie down. Maybe half way up the wall. The rings for the straps on the floor were worthless. Thanks!

DAVID D.
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If it works... don't fix it. This place provides great service.

Chase S.
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Clean and maintain the vehicles.

Ruber G.
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Customer did not leave a comment.

TOMMY S.
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Customer did not leave a comment.

MICHAEL E.
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Customer did not leave a comment.

JAMES M.
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Very professional and very helpful. They went out of their way to help me with my order. Thank you for all your help.

STEPHANIE W.
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Customer service was great.

JAMES S.
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Customer did not leave a comment.

Annastasiah D.
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Customer did not leave a comment.

CHARLES A.
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Customer did not leave a comment.

ADVINA G.
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I have used this company here in Forney a few times and find them helpful and fast service. I would definitely recommend and use again.

EDUARDO P.
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Very friendly staff.

CHARLES STEVEN J.
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Nothing. Great experience !!!👍👍

MICHAEL S.
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Staff was phenomenal, they are always very courteous and very easy to work with!

Jason O.
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Customer did not leave a comment.

ERWIN H.
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Customer did not leave a comment.

ALBERT LOUIS JR B.
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Truck did not drive good.

CLINT S.
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Customer did not leave a comment.

Hershel D.
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Customer did not leave a comment.

PAMELA S.
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Wonderful staff very efficient and polite and friendly.

CHARLIE H.
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Customer did not leave a comment.

Orlando W.
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Customer did not leave a comment.

Mark G.
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Customer did not leave a comment.

Dale S.
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Exceptional renting experience from placing on line order to picking up the rental unit.

Frank C.
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Great customer service

Coral M.
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Customer did not leave a comment.

Kyle S.
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Customer did not leave a comment.

Jesse S.
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Fantastic experience and service

Mike F.
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Customer did not leave a comment.

JOSEPH M.
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PRS is extremely well organized with respect to their UHaul relationship. It is always an easy and quick checkout, and they support the full range of technology UHaul provides.

Robert P.
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Nothing

TODD F.
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Great customer service! Friendly staff! Easy check-in! Will definitely recommend this business and return myself if I ever need a U-Haul vehicle again! So glad my first two choices weren't able to accommodate our move and we rescheduled to this location! This will be our FIRST choice from now on!

DAVID D.
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Customer did not leave a comment.

Stephen C.
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Secure the area and also make it possible for someone to return and pick up his car after 5pm.

John S.
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Only had about 3/4 tank of gas was not full. She told us to return with the same amount of gas.

Paul K.
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Very friendly and helpful, informative

JEFFREY J.
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Customer did not leave a comment.

Hershel D.
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Customer did not leave a comment.

Deje R.
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Customer did not leave a comment.

Michael R.
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I would say nothing. The employees were very professional, helpful and friendly.

Randall N.
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REPLACE THE RATCHETS FOR THE FRONT TIRE STRAPS

LINDA C.
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Please train your techs how to attach a trailer hitch/trailer. They put it on upside down (meaning the ball needed to be flipped on the hitch). The trailer was lower than the bumper and would hit the ground at the smallest dips/bumps. We had it flipped over several miles down the road by another UHaul location and they wondered why the techs didn't attach it correctly.

Jaylen V.
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Customer did not leave a comment.

Kenneth B.
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Online check-in really sped up the process.

Doris W.
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Cab carpet could be cleaner. strong smell of smoke. Otherwise, everyone needs the experience of driving a U-Haul. U never know when u will actually have to use one. Thank you PRS for your help.

Ronnie C.
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Customer did not leave a comment.

KEITH B.
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Fast and Friendly Check In and Out

James S.
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Customer did not leave a comment.

Stephen C.
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Customer did not leave a comment.

TODD W.
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GPS (Google Maps) took me to the back entrance. Finding the front was nearly impossible. Need to work with Google to fix this. Friendly staff.

Terry S.
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Post an online comment stating the the facility has an enclosed yard and that the gate is closed at 5 PM. If I had not asked my personal vehicle would have been locked in if I had returned the rental vehicle later.

Elisha B.
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Our truck did not have air conditioning and the oil light came on during transit. We called and complained and they asked us to call corporate. We called corporate and they gave us a refund of $25. Not Acceptable. We will be calling corporate again today. PRS however was a good experience and I would recommend them.

Joshua G.
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Customer did not leave a comment.

Guadalupe Y S.
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First transport had left turn signal burned out. They replaced the transport with another one.

Jordan K.
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Customer did not leave a comment.

Adelia H.
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I loved the greeter at the front door, Ms Kitty. Very cute. Continue as u r.

Gregory J.
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Customer did not leave a comment.

PATRICK EARL B.
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Customer did not leave a comment.

Gregory B.
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Customer did not leave a comment.

kelly H.
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Nothing. This is my second time to rent from this location. Excellent customer service!

MARK C.
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Very quick and professional.

Laquintta S.
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Customer did not leave a comment.

Kandace P.
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Lovely people, problem solvers for my equipment shortfalls, hooked all the equipment up and showed us how, helped booked a return reservation (NOT their job but did it out of service and friendliness), and I plan to use their location as a source anytime in the future.

Ike F.
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Spent a hour cleaning it out I left nothing at all in The truck got charged for cleaning company built a 200$ bill and I was very responsible with the equipment and even paid all insurance I'm every upset with the bill...and tho it was dropped off 2 hours late I still made it in on the 17th witch was my due date and still received all possible charges on my bill..as of I'm a "careless bafoon"... I respected your equipment and your company I expect the same respect for my bank account considering I paid everything in advanced to avoid things like an additional bill I can understand being a few hours lay in having to pay the other fee for lateness but these other charges are completely unapplicable to me

Darlene G.
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Customer did not leave a comment.

GREGORY J.
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The service at this location was awesome!

ROBERT B.
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Professional and courteous.

Alexmi L.
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The truck smell very bad and is the last one available this day.

Michael L.
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Awesome service as usual! Keep up the fantastic customer service!

STEPHEN H.
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Customer did not leave a comment.

Brian G.
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Every time I use This location, the service is second to none, and they are very friendly and extremely helpful. This is the best place I have ever picked up and dropped of U-Haul trucks and trailers ever. Thank you!!!

DANNY T.
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Customer did not leave a comment.

Jesus O.
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I had a reservation for a 10 foot box truck at 8:30 a.m.on Sat. But I showed up a few minutes early to find out I didn't have a truck after all. I was made wait for 20 minutes and moved to the side until they were done with other customers. I ended up settling for a 9 foot van, and losing and hour for my movers. I can say I will don't be using Uhaul again. A real disappointment.

DINO F.
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No problems at all with equipment on very long move. Staff friendly and helpful.

Hortencia L.
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Great customer service!!! Thanks, Erica!

WILLIAM V.
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Customer did not leave a comment.

KELVIN R.
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Customer did not leave a comment.

MELVIN W.
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Nothing

Randy R.
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They did not disclose that I could not drop off after hours using the app like most locations. Cost me an extra day because I wasn't available to take it the following day so the trailer sat at my house empty for a day and a half and I got stuck paying for it. Use a different location. 24 hour drop off should be standard across the board for all locations.

SALVADOR S.
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Customer did not leave a comment.

Adan M.
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Customer did not leave a comment.

Michael L.
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Very professional, knowledgeable, and friendly! They truly care about their customers! Awesome experience for this day and age.

Juan Hector R.
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Customer did not leave a comment.

Lawrence C.
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Outstanding service and friendly personnel.

JUAN D.
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Customer did not leave a comment.

JOSHUA T.
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Customer did not leave a comment.

MAURICE N.
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Customer did not leave a comment.

JOHN M.
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Customer did not leave a comment.

KENDELL H.
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Customer did not leave a comment.

DONALD EDWIN L.
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Friendly, helpful people.

Stacie K.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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