Customer Reviews for Punkin General Store
(U-Haul Neighborhood Dealer)

14 reviews

4700 State Hwy 150 W   New Waverly, TX 77358

(936) 337-4597

Location Hours

  • Mon-Wed: Closed
  • Thur-Sat: 10 am - 7:30 pm
  • Sun: 10:30 am - 7:30 pm

Services at this Location:

Contact Us

(936) 337-4597

4700 State Hwy 150 W
New Waverly, TX 77358

Services at this Location:

Location Hours

  • Mon-Wed: Closed
  • Thur-Sat: 10 am - 7:30 pm
  • Sun: 10:30 am - 7:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Service was horrible. Employee didn't have any idea on what to do. She couldn't answer my questions and I was misinformed on several questions due to lack of knowledge on Uhaul process.

Kayla S. 
Rating:
3.0

The gentleman that I spoke to wasn't overly friendly and the young lady was in a learning process. I don't know who is responsible for the emails that I got 3 1/2 hours after I picked up the trailer regarding the trailer condition was way after the fact. Also I still have not received an email receipt showing payment when I returned the trailer yesterday morning.

Randy T. 
Rating:
4.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

JUAN R. 
Rating:
4.0

Customer did not leave a comment.

R T. 
Rating:
3.0

The location is sort of crazy to find, as it is shown as a New Waverly, Texas location, but is actually about 15 miles east of that little town, and even in a different county.(!)

William V. 
Rating:
3.0

The people at this location were very nice but Uhaul did not notify them we were coming. They also did not give us the correct time to pick it up and this was very far from our preferred location pick up. Uhaul also did not have all of the equipment available that we reserved. All of the issues were on Uhaul's side and not necessarily the pick-up location.

ASHLEY B. 
Rating:
3.0

Customer did not leave a comment.

Michael A. 
Rating:
3.0

Customer did not leave a comment.

paul G. 
Rating:
5.0

Longer hours open

Bryan H. 
Rating:
1.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

used self check in

Renea B. 
Rating:
5.0

Customer did not leave a comment.

Ashley S. 
No reviews have been submitted for this location.

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