Customer Reviews for Q2 Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Q2 Self Storage
francis G. on
Wonderful!!!
Michael M. on
We cleaned the truck very well....turned it in....and still got charged a cleaning bill...which it total crap....we cleaned the truck very well
Fred J. on
Nothing
William S. on
Everything was great
William B. on
Was directed to this location to drop off my trailer. Staff was not very friendly. . I felt like I was imposing on them by returning equipment I rented from them.
Lisa S. on
Super customer service!!!
Duane C. on
Due to weather conditions no personnel were ever present but after talking to area supervisor was ablt to get checked in. His service was great.
Christina D. on
Instruction were simple and easy
Brian M. on
It was after hours so no one was there.
erin M. on
Picking up the trailer was a breeze. The man that helped me was amazing. My drop off was another story. I asked for my drop off location to be in Wilmington. It wasn’t. It was 30 minutes away. Then I arrive to find a lady, and I call her that loosely, smoking a cigarette with her feet up on a chair. She didn’t know how to unhitch the trailer and didn’t have the proper equipment to lift it off my truck. She asked my 105lb 19 year old daughter to help her. After 45 minutes, she finally called some man on the phone and asked for help. That was a waste of my time for $200 and less than 24 hours of use.
Thomas L. on
Everything was turn key and simple. Thx Jennifer. She went out of her way to make my day.
Stan H. on
Staff member was disorganized and kept cutting customer off
janice D. on
There's not anything I can think of to improve the service I received. It was a great moving experience.