Customer Reviews for Quick Mart 2

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Quick Mart 2

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Nancy N. on

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Patrick B. on

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Russell G. on

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John L D. on

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Hal W. on

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Danielle S. on

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When dropping off the truck the lady was rude, keep having me move the truck. telling you to pack it in back the came out and yelled because it was not were she wanted it, but there was a truck in the way. They should put it were they want it. They should not be a drop off location.

jon M. on

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Had to look twice to see if it was the correct place. Then lady wouldn’t accept it till I parked it and the trailer where she wanted it. Took me 15 minutes to put where she wanted and I’m not good at parking a 26 ft truck with a trailer attached. I’m not a parking lot attendant. Will have to think twice about using U-Haul again

Stephen S. on

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Wayne S. on

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very helpful

Robert G. on

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Wendy D. on

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Lower prices

Wayne S. on

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Leah L. on

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It is a convenient store that had 1 person working at the time of my SCHEDULED pick up He was having to check out customers & tend to the store so I was not a top priority He said he was calling the “U-Haul” rep to see what to do That person should have been present at the time of my, again, SCHEDULED pick up I had even called the day before to confirm at this location as I was instructed via text This situation cost me AT LEAST 30 minutes, if not more I will never use U-Haul again if this location is my only option I had picked another location when ordering, but was told to pick up there Thanks

Timothy P. on

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It took 30 minutes after arriving in the store to complete the process. The clerk had to phone the owner to be walked through the process with several errors. Wipers on the truck were worn out and smeared the windshield in the rain. Everything else was all good. The clerk was extremely nice and apologetic.

Jim M. on

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Joseph B. on

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Chris C. on

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Paid for everything online to decrease wait time at pick up. Still took over 30 min's. I was the only customer in the store.

CHRIS C. on

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Ronnie P. on

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Joseph W. on

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There was a big center just a couple of miles away and it would have been better to be directed there. This location had only the truck we reserved. After observing the truck I would have tried to change to a bigger truck.

Don C. on

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jonathan W. on

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Ralph C. on

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Sandy W. on

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Overall, it was a good experience,

TONY O. on

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Very helpful, and flexible, so appreciate that during the crazy move! Thank you so much, God bless!

David C. on

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The truck I renter was a 15 ft one way rental. The truck had over 61k miles and sounded as if it was going to fall apart. I had to drive this from NC to PA. The truck was only hauling old paperwork from my company in banker boxes. The truck was only 1/4 to 1/2 full and at one time the truck would only go 28 mph. I had to pull over and allow big rigs to pass. It was a terrible ride and I will think twice about using uhaul again.

CHARLES P. on

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better training for service person. Paid online but still took picture of cc and license. I would trust the people that rented to me but what happens if they lose their phone and pictures of my CC info and DL info are still on it. I did go replace my CC.Other than that good Service

Edwin M. on

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Only one person at the location. Numerous interruptions while she waited in gas and food customers. She seemed confused that I was there on the right day. Took a long time consulting with someone on the phone about my rental while she entered information in the computer that I had already done with the early check in process. I will add that she was courteous and friendly.

Agha R. on

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robert M. on

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Vera B. on

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Robert M. on

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it could not be any better it was great thank you!

Steve W. on

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The teailer was a little beat up.

donald M. on

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Jennifer G. on

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Frank M. on

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Dropped off truck rental on Sunday - May 29, 2016 @ 5:20PM. Was concerned by the location's procedures because I didn't get any documentation and/or receipt of the transaction.

Laurie R. on

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I had booking problems. Wanted a larger truck but settled for a smaller one to be able to pick it up when and where I wanted. The conformation came back with a different pick up and location time. When I called the operator said it was to late to change it. I made that reservation 2 weeks in advance. They did let me have the truck the night before but I would have gotten a larger one had I known.

Anthony R. on

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trailer wiring was incorrect on the right side. I had to spend almost 2 hours at pick up to find problem and repair it with no tools or test light. Dealer helped best he could but had no idea what I was asking him for in order fix lighting.

MATTHEW D. on

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Gas station was not what I expected but the location was convenient

Pamela F. on

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JEREMY CLAY M. on

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JASON B. on

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RICK M. on

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I visited two other locations to pick up a pull behind because I needed a little more space to bring all my furniture. These other locations was a poor experience. Then I find out the truck I was given was not wire to pull a unit and no one to help correct the problem. I had to leave my furniture and now I am planning another trip, more time off work, travel and gas to get what should have been a easy fix if you had someone working in your stores that could help.

DAVID M. on

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Fast service

MICHAEL T. on

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Very knowledgeable and helpful

STACY R. on

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SCHONDA B. on

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IRA S. on

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IRIS C. on

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Tonya B. on

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The truck was actually quite dirty. There was mud inside and lots of crumbs, leaves, and sticks. And the steering wheel was very sticky. I felt dirty after getting out of the truck. It ran fine and the back compartment of the truck was clean enough.

Charlie R. on

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I went in and guy was rude! Ask him where to put it. He pointed in a direction. I took it to where he wanted. Had to unhook everything myself. Then my wife had to go find a brick to scotch the wheel. Absolutely the worst place I have ever been with rental vehicles. I would take everything from them and close them down. I didn't have to sign anything and I got no receipt I even dropped it off!!! I am small business owner and understand you have to be a service to customer! You are welcome to call me with any questions. My number is on rental agreement!!!!

ALYSSA ANNE W. on

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Very knowledgeable and helpfully I recommend to all time

GERALD D. on

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JASON S. on

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Pick up location on Sterling St. was fantastic. But overall experience was terrible. I was first sent to a location that did not have my equipment, then sent to a location that was not open. I will never rent from U Haul again based on this experience.

Matthew P. on

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When I showed up I received no help at all from the attendant. The extent of his effort was to check my ID and swipe my card. I then had to lift the tongue of the 6x12 enclosed trailer onto my hitch by hand as it had no jack. Again no help from the attendant. The trailer had not been cleaned and was more dents than flat metal. Then when I needed a simple 7 to 4way adapter, I was sent down the road as they have nothing at all to support their uhaul equipment. The equipment performed as needed but I'll never rent from this location again.

PETER H. on

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We rented a car carrier. During the trip a strap came off and we stopped across at several locations to be sure things were okay. no one could get the strap off and so we continued on to location where the strap had to be cut off. It was a quick stop and the guy was by himself and was interrupted by people coming in to buy a soda so it was pain for him. everything turned out just fine.

NANCY K. on

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BRANDON S. on

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SARDAR S. on

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Very pleased with excellent service

RYAN GRAYSON H. on

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Rude and not helpful, I was charged way too much for my rental because of poor communication. Called the 1 800 number and no one from uhaul could help me, so I pretty much got screwed by u haul I will be using Penske from now on unless I get some kind of reimbursement. The rental ended up costing 300 bucks.

SHERRY R. on

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All good

DONALD M. on

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ANGELA P. on

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Segal went above and beyond on renting me this trailer! I greatly appreciate it.

James F. on

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JAMES R. on

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TAMMY M. on

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The agent was awesome.

JAMES L. on

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The quality of the check out of the trailer. It had a gate misalignment making it very hard to lock.

matthew H. on

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MARK L. on

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good job

PASCALE P. on

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GREYSON M. on

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good job

MICHAEL L. on

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Keep up the good work!

Amelia M. on

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SETH H. on

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GENE R. on

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BRANDY NICOLE S. on

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I have rented from u haul many times and often find it a frustrating experience. However today it went exactly as I imagined with excellent service. I will definitely use this location again.

calton C. on

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Great customer service and helped with everything including hooking up. I recommend this vendor.

SETH H. on

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The staff were so very friendly, helpful, and accommodating. They were very attentive to my needs and very personable people to deal with. I will do business with these people again !!!!! This establishment well represents U-Haul !!!

ANDREW C. on

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NATHANIEL W. on

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no paper receipt given, even upon request. I like a signed piece of paper stating that the transaction is complete and I turned in the keys.

KEVIN S. on

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Make sure the equipment is clean. My truck smelled as if someone died in it and rotted away.

carrie B. on

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Made returning a simple process. Friendly and efficient.

AMY M. on

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Rudy M. on

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TAMBI N. on

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