Customer Reviews for Robertson Auction Company

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Robertson Auction Company

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Scott D. on

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Customer did not leave a comment.

lori C. on

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Owen was very helpful & knowledgeable, very professional

Ross K. on

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Amazing place for all my U-Haul needs, very friendly staff and very flexible to work with when I had issues picking up my truck... Thank you!

Todd K. on

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The pick up experience was not bad, although this location has no accessories for trailer hookup. The drop off experience was poor at the man was rude and visibly irritated that we were dropping off when the weather was unpleasant. He then questioned the truthfulness of our stating the electrical adapter was actually ours.

Timothy K. on

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Worker met me in parking lot and took the trailer right away... stress free

Robin M. on

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This location was closed by the time I could get to it, so I called one that was still open. They refused to let me drop the trailer off there, even though the online reservation page states "Note: This location is a preference only." I was told to leave the trailer at the closed location. I did, but it made me nervous, so I contacted customer service. The rep, "Liliana", assured me that it would be noted on my contract that the trailer had been returned - but I checked, and there's no note. This has been a horrible experience for me, causing me unnecessary stress. If I need to rent a trailer in the future and there are ANY other options, I won't use U-Haul again.

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RICHARD T. on

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