Customer Reviews for Rocktops Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rocktops Inc

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southeast M. on

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Cornelia J. on

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southeast M. on

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southeast M. on

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Theadie W. on

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I love rocktops!

Theadie W. on

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Your moving help services need improvement. Completely dissatisfied with the moving help service. Completely satisfied with rocktops service.

CINDY R. on

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Jack was very accommodating to us.. we highly recommend him.. Jack is top notch!

CINDY R. on

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Jacks the best! Went way out if his way to accommodate us.. he’s top notch!

Carrie C. on

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southeast M. on

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southeast M. on

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southeast M. on

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Penelope R. on

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southeast M. on

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steve W. on

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southeast M. on

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Rocktops I. on

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southeast M. on

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RONNIE J. on

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The owner is very knowledgeable and professional. He's always in a good mood.

southeast M. on

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robert L. on

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Jack was very friendly and helpful

robert L. on

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Jack was very friendly & helpful

southeast M. on

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Barry J. on

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When we called on the 20th to make arrangements to pick up the U-box on Wednesday, the man from Rocktops said it was too hot to pick up on Wednesday afternoon. So, picked it up on Thursday afternoon and he insisted we return the u-box and trailer the next morning early. Our rental agreement stated that we had it rented til the 24th. We never received any paperwork stating the u-box was returned along with the furniture pads. He said he didn’t have any. Had no issues with the U-haul store in Kokomo Indiana and their customer service was very good and helpful

Jeremy S. on

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Man at counter was very rude. He didn’t know that I had already completed the Truck share 24/7 and just needed the key from the counter. He continued on his computer looking for the reservation and did not pay attention to me showing him my phone to receive my key. Once he realized I had already completed the process, I got my key. I also did not receive a dolly that I reserved with the truck.

southeast M. on

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southeast M. on

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Celia W. on

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allen S. on

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Great guy. Very friendly.

Peter H. on

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Surprised it went this well. Moving is difficult at best. Never used UBox before, but will use in the future if needed. Was kept in the loop every step of the way from both ends of the move. Each storage unit called to inform me of pick up and delivery times; also, emails to let me know status of the box. Everything arrived safely, only one broken plastic tote lid. Moving service was exceptionally organized too. UBox saved me money as well, versus pods.

southeast M. on

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southeast M. on

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Kurt A. on

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southeast M. on

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southeast M. on

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southeast M. on

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southeast M. on

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southeast M. on

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southeast M. on

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southeast M. on

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southeast M. on

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southeast M. on

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southeast M. on

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RONNIE J. on

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The owner was nice, professional and efficient. No problems.

MIchael R. on

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william W. on

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william W. on

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william W. on

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william W. on

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william W. on

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bobbie P. on

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cam B. on

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the truck was old. Had 167k miles but did the job. Had to travel 25 miles to get it as all other local Uhauls were out of trucks.

Valerie R. on

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James O. on

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Tyrone F. on

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Location is ok just that this location doesn’t have the 24-7 checkout. The equipment that I used for the day was horrible doors whistles when you drive with air getting around the doors no Matter how much you try and close the door. The linkage is off way off you put the truck in drive and it’s in natural or you put it in reverse the truck won’t move. The truck vibrates I mean shakes bad on the front end Truck was dirty doors had trash in them the back was dirty we swept it out and cleaned up as much as we could but I rent a lot of U-Hauls and this has been a horrible experience with that GMC Truck. I stuck with the truck praying it didn’t fail on me or something fall off because I was in deep dead lines but if I had to do it all again I wouldn’t have never taken that truck out. As you can see I love U-Haul I feel you have a great program but there is a few things to tighten up on. I have had a few other issues but I don’t want to ramble on

Hans B. on

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friendly and helpful

hans B. on

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the attendant was friendly and helpful

Wayne P. on

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David C. on

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william W. on

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truck was old and should have been a local truck

wade L. on

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