Customer Reviews for Ross Auto Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ross Auto Care

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Thomas M. on

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Smelled like a dirty ashtray. There were cigarette ashes in the cup holders and door handles

RAFAEL M. on

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Everything was good, no complains.

Bryan P. on

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Customer did not leave a comment.

Guy G. on

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Sketchy looking, had to put out into main road to back trailer in

Jeffrey G. on

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The location is in an older part of town and shows its age; as a long-time auto repair facility, a less-than-charitable description of it might include terms like "run down" and "seedy;" however, the man who checked me in was friendly and knew his way around the procedure, getting me out of there in a reasonable length of time. The truck was in good working order and I got a couple good tips from the fellow who brought it around to me. So, if anyone gives this place low marks due to its physical appearance I'd say temper that assessment with the knowledge that the company was well-represented by the folks involved in the transaction.

Kyle P. on

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I didn’t like being charged for 4 DAYS when I only had it for 2 Days I went from Lakeland Florida to Pelham Alabama it’s only a 9 hour drive you shouldn’t be charged for 4 days

Scott P. on

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The drop-off location was changed by U-Haul and it was confusing since we received 2 different emails with completely different information.

dawson W. on

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Customer did not leave a comment.

sheldon S. on

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Everyone was happy and smiling all the time and eager to help in every way

Donald C. on

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Carlos A. on

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You people where good thanks you again

John V. on

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Ann V. on

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Location was extremely inconvenient. Only one person working there. Uhaul clearly is a side business.

Mark H. on

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Customer did not leave a comment.

Laurie H. on

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michael D. on

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CARLOS D. on

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Customer did not leave a comment.

Ileana R. on

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I will never recomend this place to anyone. I was overcharge eventhough I received an email notifying the change it was made to my record. I filed a complaint and Im waiting for resolution. But again, this place was horrible.